service-omni-agent-users-create

service-omni-agent-users-create is a skill for Claude Code from forcedotcom/sf-skills. It costs 72 tokens per session (2,005 once invoked), scanned A, original, Apache-2.0.

A Salesforce tool that creates reusable user accounts for Omni-Channel agents. Agents are service users who receive routed customer work.

In plain words
What is it for?
Use it to seed agent users in a sandbox or test organisation for routing checks; queue membership and permission assignment are separate tasks.
Why use it?
It adds only missing users and can be run again without duplicating the users it already created.

Skill for Claude Code

Written for Claude Code: allowed-tools in frontmatter.

Part of the service-omni plugin — 24 skills shipped together

Good fit Use it to seed agent users in a sandbox or test organisation for routing checks; queue membership and permission assignment are separate tasks.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/forcedotcom/sf-skills/service-omni-agent-users-create
About the project

forcedotcom/sf-skills is a collection of reusable instructions that help AI coding agents build and work with Salesforce applications and platform features. Developers use it for Agentforce agents, Lightning apps, Flow, Apex, SOQL, Lightning Web Components, and related Salesforce configuration. The catalogue entries are the repository’s skills, plugins, commands, MCP servers, and agents for AI tools that support skills.

forcedotcom/sf-skills · 1,097 stars · on GitHub

Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add forcedotcom/sf-skills --skill service-omni-agent-users-create
Clone the repo
git clone --depth 1 https://github.com/forcedotcom/sf-skills

Made for: Claude Code.

Or install service-omni, the plugin that ships this one along with the rest of its 24 skills.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for service-omni-agent-users-create

README.md
[![agentmods](https://agentmods.dev/badge/skills/forcedotcom/sf-skills/service-omni-agent-users-create/github.svg)](https://agentmods.dev/skills/forcedotcom/sf-skills/service-omni-agent-users-create)
Your own site
<a href="https://agentmods.dev/skills/forcedotcom/sf-skills/service-omni-agent-users-create"><img src="https://agentmods.dev/badge/skills/forcedotcom/sf-skills/service-omni-agent-users-create/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for service-omni-agent-users-create

Your own site · 80×15
<a href="https://agentmods.dev/skills/forcedotcom/sf-skills/service-omni-agent-users-create"><img src="https://agentmods.dev/badge/skills/forcedotcom/sf-skills/service-omni-agent-users-create.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 72 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 2,005 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00072 $0.02005
Opus 5.5 $0.00029 $0.00802
Sonnet 5.5 $0.00014 $0.00401
Haiku 4.5 $0.00007 $0.00200

Measured yesterday against content hash 39741d453706, method: parsed. Prices are Anthropic first-party input rates as of 2026-10-07, from the pricing page.

Security

Grade A, and why

service-omni-agent-users-create scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured yesterday.

The scan reads SKILL.md. This mod also ships 4 executable files (scripts/detect-and-create.sh, scripts/detect-existing.sh, scripts/run-create.sh, …), listed below but not scanned — reading those needs a real analyzer, not pattern matching.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

plugins/builder/service-omni/skills/service-omni-agent-users-create/SKILL.md · 95 lines

How it starts

The opening of the file, as written. The whole thing — 95 lines — stays where its author put it; the contents beside it link to each section on GitHub.

service-omni-agent-users-create

Create N agent users on a Salesforce org via Anonymous Apex so Omni-Channel has agents to route work to. Usernames follow a deterministic per-org pattern, detection is SOQL-based, and the skill inserts only the users that are missing — so it is safe to re-run. It is invoked by service-omni-channel-setup-coordinate after service-omni-base-settings-configure enables Omni-Channel; assigning permission sets (service-omni-permission-set-assign) and adding users to queues (service-omni-queue-members-assign) are separate leaves. Supervisor users come from service-omni-supervisor-users-create.

Inputs

Confirm once, up front:

  • org-alias (required, no default) — must resolve via sf org display.
  • User count (optional, default 3, range 1..10).
  • Profile name (optional, default Standard User for portability). The coordinator overrides this to a Service Cloud profile so agents consume Service Cloud licenses; on many CDOs the Salesforce license pool is saturated while Service Cloud has free slots.

Usernames and passwords are never accepted from the operator — both are generated (usernames from the org suffix, passwords via Anonymous Apex). Operator-supplied credentials would break re-run detection and risk weak or leaked secrets.

Preconditions and safety

  • Target org authenticated via sf CLI (My Domain URL, not .lightning.force.com), Service Cloud license present, sf CLI ≥ 2.139.6.
  • The executing user has PermissionsModifyAllData and PermissionsManagePasswordPolicies (standard on System Administrator).
  • Production guardrail: the detect script computes safe_to_write as IsSandbox OR TrialExpirationDate != null OR OrganizationType in {Developer Edition, Base Edition}, and the skill blocks with no override when it is false. CDOs, scratch orgs, and dev orgs are permitted.

Password handling (fail-closed). Passwords are set by Anonymous Apex System.setPassword (sf user password generate cannot target Apex-inserted users — it fails with NamedOrgNotFoundError). The password literal appears in the inline executeAnonymous debug log and, only when a debug-log TraceFlag is active for the running user, in a queryable ApexLog. The wrapper therefore fails closed before the first System.setPassword: it proves via a SOQL-filtered Tooling API query (ExpirationDate > now) that no active TraceFlag exists. If safety cannot be positively proven — the running user is unresolved, the query fails or is unparseable, or any active TraceFlag exists — it generates no password at all; the user is left ACTIVE, flagged password_status:"reset_required", and a security_warning explains why. It never deletes logs, so no plaintext can reach an ApexLog and unrelated audit logs are untouched. If System.setPassword itself fails for a user, that user is kept ACTIVE and flagged for reset.

Read the full file on GitHub · 95 lines

Files

What ships with it

7 files beside SKILL.md in the same directory: the scripts, references and assets a skill reads on demand. Not counted in the per-session cost; read them before you install if any of them is executable.

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. yesterday Changed · -2 lines 39741d453706
  2. 7d ago First seen · 97 lines · 72 tokens per session scan A 14deaad1726d

Subscribe to this mod's changes

service-omni-agent-users-create is a skill published in the GitHub repository forcedotcom/sf-skills (1,097 stars, last pushed today), licensed Apache-2.0. It adds 72 tokens to every session and 2,005 once invoked, about $0.0003 per session on Opus 5.5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-10-10.

Related

Other skills, from other repositories

mem0-oss-to-platform

Plan, then execute, a migration of a project from the mem0 open-source / self-hosted SDK (local Memory class) to the mem0 Platform / hosted SDK (MemoryClient). TRIGGER when: the developer wants to move, switch, or migrate mem0 off OSS/self-hosted to the hosted API, e.g. "migrate my mem0 setup to the platform", "switch…

mem0ai/mem0 · 217 tokens

agui-dotnet-protobuf

Use the protobuf wire transport (instead of the default Server-Sent Events) for an AG-UI connection with the AG-UI .NET SDK — a compact binary event stream negotiated via the Accept header. USE FOR: making an AGUIChatClient prefer protobuf by wiring an AGUIEventStreamHandler with ProtobufEventStreamFormatter (then…

ag-ui-protocol/ag-ui · 162 tokens

azure-mgmt-botservice-dotnet

Azure Resource Manager SDK for Bot Service in .NET. Management plane operations for creating and managing Azure Bot resources, channels (Teams, DirectLine, Slack), and connection settings. Triggers: "Bot Service", "BotResource", "Azure Bot", "DirectLine channel", "Teams channel", "bot management .NET", "create bot".

microsoft/skills · 78 tokens

fastapi-router-py

Create FastAPI routers with CRUD operations, authentication dependencies, and proper response models. Use when building REST API endpoints, creating new routes, implementing CRUD operations, or adding authenticated endpoints in FastAPI applications.

microsoft/skills · 46 tokens

dev-runtime

How the Node side of a dev stack runs without haven, and the backend host: pnpm dev (UI built once, backend reloading), pnpm dev:hmr (adds the Vite ui lane), tools/dev-runtime (api + worker in one Node process), backend reload on a file change, the debounce (quiet window + max wait), ports derived from PORT. Use when…

langwatch/langwatch · 172 tokens

migrate-segw-to-rap

Reverse-engineer a SEGW-built OData V2 service (MPC/DPC/MPCEXT/DPCEXT) into a modern RAP V4 service — tables, CDS views (interface + projection), behavior definitions, draft entities, service definition + binding. Use when asked to "migrate this SEGW service to RAP", "convert OData V2 to V4 RAP", "modernize this…

arc-mcp/arc-1 · 106 tokens