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service-omni-agent-work-sharing-configure

service-omni-agent-work-sharing-configure is a skill for Claude Code from forcedotcom/sf-skills. It costs 84 tokens per session (895 once invoked), scanned A, original, Apache-2.0.

A Salesforce configuration tool that controls whether internal users can read AgentWork records. AgentWork records represent work assigned or offered through Omni-Channel.

In plain words
What is it for?
Use it to inspect or, after explicit confirmation, change organisation-wide AgentWork visibility for supervisors.
Why use it?
It addresses the difference between giving supervisors permission to see work records and merely configuring which agents or queues appear in a supervisor screen.

Skill for Claude Code

Written for Claude Code: allowed-tools in frontmatter.

Part of the service-omni plugin — 24 skills shipped together

not rated 1.1krepo +29 changed yesterday A scan 84 tokens original Apache-2.0

Good fit Use it to inspect or, after explicit confirmation, change organisation-wide AgentWork visibility for supervisors.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/forcedotcom/sf-skills/service-omni-agent-work-sharing-configure
View source ↗ forcedotcom/sf-skills
About the project

forcedotcom/sf-skills is a collection of reusable instructions that help AI coding agents build and work with Salesforce applications and platform features. Developers use it for Agentforce agents, Lightning apps, Flow, Apex, SOQL, Lightning Web Components, and related Salesforce configuration. The catalogue entries are the repository’s skills, plugins, commands, MCP servers, and agents for AI tools that support skills.

forcedotcom/sf-skills · 1,097 stars · on GitHub

Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add forcedotcom/sf-skills --skill service-omni-agent-work-sharing-configure
Clone the repo
git clone --depth 1 https://github.com/forcedotcom/sf-skills

Made for: Claude Code.

Or install service-omni, the plugin that ships this one along with the rest of its 24 skills.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for service-omni-agent-work-sharing-configure

README.md
[![agentmods](https://agentmods.dev/badge/skills/forcedotcom/sf-skills/service-omni-agent-work-sharing-configure/github.svg)](https://agentmods.dev/skills/forcedotcom/sf-skills/service-omni-agent-work-sharing-configure)
Your own site
<a href="https://agentmods.dev/skills/forcedotcom/sf-skills/service-omni-agent-work-sharing-configure"><img src="https://agentmods.dev/badge/skills/forcedotcom/sf-skills/service-omni-agent-work-sharing-configure/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for service-omni-agent-work-sharing-configure

Your own site · 80×15
<a href="https://agentmods.dev/skills/forcedotcom/sf-skills/service-omni-agent-work-sharing-configure"><img src="https://agentmods.dev/badge/skills/forcedotcom/sf-skills/service-omni-agent-work-sharing-configure.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 84 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 895 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00084 $0.00895
Opus 5.5 $0.00034 $0.00358
Sonnet 5.5 $0.00017 $0.00179
Haiku 4.5 $0.00008 $0.00089

Measured yesterday against content hash bcaae50ba917, method: parsed. Prices are Anthropic first-party input rates as of 2026-10-07, from the pricing page.

Security

Grade A, and why

service-omni-agent-work-sharing-configure scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured yesterday.

The scan reads SKILL.md. This mod also ships 3 executable files (scripts/configure-and-report.sh, scripts/tests/_bootstrap.py, scripts/tests/test_agent_work_sharing_contracts.py), listed below but not scanned — reading those needs a real analyzer, not pattern matching.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

plugins/builder/service-omni/skills/service-omni-agent-work-sharing-configure/SKILL.md · 77 lines

How it starts

The opening of the file, as written. The whole thing — 77 lines — stays where its author put it; the contents beside it link to each section on GitHub.

service-omni-agent-work-sharing-configure

Detect and optionally configure the standard AgentWork object's internal organization-wide default. The supported headless contract is CustomObject:AgentWork metadata: retrieve the current metadata, preserve externalSharingModel, deploy internal sharingModel=Read, and retrieve it again for proof.

This setting grants read visibility broadly to internal users who already have object access. It is not a substitute for an OmniSupervisorConfig: that configuration filters which reps, queues, skills, actions, and tabs a supervisor sees, but does not grant record access.

Inputs

bash scripts/configure-and-report.sh <org-alias> --plan
bash scripts/configure-and-report.sh <org-alias> --confirm-org-wide-visibility
  • org-alias is required and must already be authenticated with sf.
  • --plan retrieves and reports the current and desired models without deploying.
  • --confirm-org-wide-visibility is required only when a run must change Private to Read. Omitting it blocks before deployment.

Safety contract

  • A run refuses production customer orgs. Plan mode remains read-only.
  • externalSharingModel is preserved exactly.
  • Read and ReadWrite already provide internal read visibility and are reused. The skill never narrows ReadWrite to Read.
  • The only supported mutation is Private to Read; the skill never grants internal edit access.
  • Failed classification, retrieve, deploy, or read-back blocks. It never reports success from an inconclusive response.
  • Use a dedicated sandbox or test org because changing an OWD can initiate sharing recalculation.

Workflow

  1. Classify the target org and enforce the production-write guard.
  2. Retrieve CustomObject:AgentWork through Metadata API.
  3. Read internal and external sharing models.
  4. Reuse Read or ReadWrite with no deploy.
  5. In plan mode, report the proposed Private to Read change and exit yellow.
  6. In run mode, require explicit blast-radius confirmation.
  7. Deploy only the standard-object metadata containing preserved external sharing and internal Read.
  8. Retrieve again and require internal Read plus the unchanged external model.

Read the full file on GitHub · 77 lines

Files

What ships with it

4 files beside SKILL.md in the same directory: the scripts, references and assets a skill reads on demand. Not counted in the per-session cost; read them before you install if any of them is executable.

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. yesterday Changed · -2 lines bcaae50ba917
  2. 7d ago First seen · 79 lines · 84 tokens per session scan A 5b1069732d75

Subscribe to this mod's changes

service-omni-agent-work-sharing-configure is a skill published in the GitHub repository forcedotcom/sf-skills (1,097 stars, last pushed today), licensed Apache-2.0. It adds 84 tokens to every session and 895 once invoked, about $0.0003 per session on Opus 5.5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-10-10.

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