service-omni-command-center-configure

service-omni-command-center-configure is a skill for Claude Code from forcedotcom/sf-skills. It costs 107 tokens per session (1,330 once invoked), scanned A, original, Apache-2.0.

A Salesforce configuration tool that enables Command Center for Service V2 and optionally changes its supported supervisor controls. It preserves unrelated Omni-Channel settings and verifies the resulting page and tab.

In plain words
What is it for?
Use it to enable and configure the newer supervisor workspace when the organisation supports it; otherwise use the classic supervisor setup.
Why use it?
It reduces the chance of overwriting other settings and requires explicit consent before applying changes.

Skill for Claude Code

Written for Claude Code: allowed-tools in frontmatter.

Part of the service-omni plugin — 24 skills shipped together

Good fit Use it to enable and configure the newer supervisor workspace when the organisation supports it; otherwise use the classic supervisor setup.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/forcedotcom/sf-skills/service-omni-command-center-configure
About the project

forcedotcom/sf-skills is a collection of reusable instructions that help AI coding agents build and work with Salesforce applications and platform features. Developers use it for Agentforce agents, Lightning apps, Flow, Apex, SOQL, Lightning Web Components, and related Salesforce configuration. The catalogue entries are the repository’s skills, plugins, commands, MCP servers, and agents for AI tools that support skills.

forcedotcom/sf-skills · 1,097 stars · on GitHub

Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add forcedotcom/sf-skills --skill service-omni-command-center-configure
Clone the repo
git clone --depth 1 https://github.com/forcedotcom/sf-skills

Made for: Claude Code.

Or install service-omni, the plugin that ships this one along with the rest of its 24 skills.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for service-omni-command-center-configure

README.md
[![agentmods](https://agentmods.dev/badge/skills/forcedotcom/sf-skills/service-omni-command-center-configure/github.svg)](https://agentmods.dev/skills/forcedotcom/sf-skills/service-omni-command-center-configure)
Your own site
<a href="https://agentmods.dev/skills/forcedotcom/sf-skills/service-omni-command-center-configure"><img src="https://agentmods.dev/badge/skills/forcedotcom/sf-skills/service-omni-command-center-configure/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for service-omni-command-center-configure

Your own site · 80×15
<a href="https://agentmods.dev/skills/forcedotcom/sf-skills/service-omni-command-center-configure"><img src="https://agentmods.dev/badge/skills/forcedotcom/sf-skills/service-omni-command-center-configure.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 107 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 1,330 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00107 $0.01330
Opus 5.5 $0.00043 $0.00532
Sonnet 5.5 $0.00021 $0.00266
Haiku 4.5 $0.00011 $0.00133

Measured yesterday against content hash 63e0ccbab257, method: parsed. Prices are Anthropic first-party input rates as of 2026-10-07, from the pricing page.

Security

Grade A, and why

service-omni-command-center-configure scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured yesterday.

The scan reads SKILL.md. This mod also ships 3 executable files (scripts/configure-and-report.sh, scripts/settings_document.py, scripts/tests/test_command_center_configure_contracts.py), listed below but not scanned — reading those needs a real analyzer, not pattern matching.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

plugins/builder/service-omni/skills/service-omni-command-center-configure/SKILL.md · 91 lines

How it starts

The opening of the file, as written. The whole thing — 91 lines — stays where its author put it; the contents beside it link to each section on GitHub.

service-omni-command-center-configure

Enable Command Center for Service V2 through Settings:OmniChannel and optionally configure the five supervisor controls exposed by the same Metadata API contract. The writer retrieves the org's complete settings document, changes only requested elements, deploys that preserved document, retrieves it again, and verifies both the values and the platform-created CommandCenterForServiceV2_L page and V2 tab.

The skill fails closed with platform_api_unavailable when the retrieved settings document does not expose enableCommandCenterForServiceV2.

Run service-omni-base-settings-configure first so the Omni foundation is enabled. If the org does not support Command Center V2, use service-omni-supervisor-config-deploy for the classic supervisor configuration instead.

For an end-to-end setup, service-omni-channel-setup-coordinate invokes this skill only when OMNI_COMMAND_CENTER_V2=1; the coordinator's default supervisor path remains unchanged.

Inputs

bash scripts/configure-and-report.sh plan <org-alias> [options]
bash scripts/configure-and-report.sh run  <org-alias> --apply [options]

Options:

Option Metadata element Values
--conversation-monitoring enableConversationMonitoring true or false
--agent-sneak-peek enableAgentSneakPeek true or false
--customer-sneak-peek enableClientSneakPeek true or false
--whisper-messaging enableWhisperMessaging true or false
--queues-and-skills enableSkillsAndQueueActions true or false

enableCommandCenterForServiceV2=true is always requested. Unspecified supervisor controls are preserved exactly as retrieved. The skill intentionally does not disable V2 because disabling an org-level supervisor experience is a materially different operation.

Safety

  • plan is read-only and never deploys.
  • run requires the literal --apply flag before any mutation.
  • Writes are allowed only when IsSandbox=true, TrialExpirationDate is non-null, or OrganizationType is Developer Edition or Base Edition. There is no production override.
  • Settings is a whole-document Metadata API type. Never deploy a partial or hardcoded OmniChannel.settings-meta.xml; doing so can reset unrelated Omni settings.
  • The target org must have Enhanced Omni-Channel and the Command Center for Service V2 release gater. The API field is also permission-gated by Customize Application.

Read the full file on GitHub · 91 lines

Files

What ships with it

4 files beside SKILL.md in the same directory: the scripts, references and assets a skill reads on demand. Not counted in the per-session cost; read them before you install if any of them is executable.

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. yesterday Changed · -2 lines 63e0ccbab257
  2. 7d ago First seen · 93 lines · 107 tokens per session scan A d0bdbb590967

Subscribe to this mod's changes

service-omni-command-center-configure is a skill published in the GitHub repository forcedotcom/sf-skills (1,097 stars, last pushed today), licensed Apache-2.0. It adds 107 tokens to every session and 1,330 once invoked, about $0.0004 per session on Opus 5.5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-10-10.

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