service-omni-routing-flow-deploy

service-omni-routing-flow-deploy is a skill for Claude Code from forcedotcom/sf-skills. It costs 169 tokens per session (2,825 once invoked), scanned A, original, Apache-2.0.

A deployment helper for Salesforce Omni-Channel routing Flows. Omni-Channel is Salesforce's system for assigning work such as Cases or phone calls to queues and agents; the helper supports testable and record-triggered Flow versions.

In plain words
What is it for?
Use it to deploy routing for Cases or VoiceCalls, route through a queue or matching skills, and verify that the Flow is active.
Why use it?
It avoids manually deploying and checking the Flow, while distinguishing a dry run from a version that actually routes newly created work. Voice-call routing also needs a configured contact centre.

Skill for Claude Code

Written for Claude Code: allowed-tools in frontmatter.

Part of the service-omni plugin — 24 skills shipped together

Good fit Use it to deploy routing for Cases or VoiceCalls, route through a queue or matching skills, and verify that the Flow is active.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/forcedotcom/sf-skills/service-omni-routing-flow-deploy
About the project

forcedotcom/sf-skills is a collection of reusable instructions that help AI coding agents build and work with Salesforce applications and platform features. Developers use it for Agentforce agents, Lightning apps, Flow, Apex, SOQL, Lightning Web Components, and related Salesforce configuration. The catalogue entries are the repository’s skills, plugins, commands, MCP servers, and agents for AI tools that support skills.

forcedotcom/sf-skills · 1,097 stars · on GitHub

Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add forcedotcom/sf-skills --skill service-omni-routing-flow-deploy
Clone the repo
git clone --depth 1 https://github.com/forcedotcom/sf-skills

Made for: Claude Code.

Or install service-omni, the plugin that ships this one along with the rest of its 24 skills.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for service-omni-routing-flow-deploy

README.md
[![agentmods](https://agentmods.dev/badge/skills/forcedotcom/sf-skills/service-omni-routing-flow-deploy/github.svg)](https://agentmods.dev/skills/forcedotcom/sf-skills/service-omni-routing-flow-deploy)
Your own site
<a href="https://agentmods.dev/skills/forcedotcom/sf-skills/service-omni-routing-flow-deploy"><img src="https://agentmods.dev/badge/skills/forcedotcom/sf-skills/service-omni-routing-flow-deploy/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for service-omni-routing-flow-deploy

Your own site · 80×15
<a href="https://agentmods.dev/skills/forcedotcom/sf-skills/service-omni-routing-flow-deploy"><img src="https://agentmods.dev/badge/skills/forcedotcom/sf-skills/service-omni-routing-flow-deploy.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 169 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 2,825 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00169 $0.02825
Opus 5.5 $0.00068 $0.01130
Sonnet 5.5 $0.00034 $0.00565
Haiku 4.5 $0.00017 $0.00282

Measured yesterday against content hash a1b762fbbbd7, method: parsed. Prices are Anthropic first-party input rates as of 2026-10-07, from the pricing page.

Security

Grade A, and why

service-omni-routing-flow-deploy scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured yesterday.

The scan reads SKILL.md. This mod also ships 1 executable file (scripts/deploy-and-report.sh), listed below but not scanned — reading those needs a real analyzer, not pattern matching.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

plugins/builder/service-omni/skills/service-omni-routing-flow-deploy/SKILL.md · 110 lines

How it starts

The opening of the file, as written. The whole thing — 110 lines — stays where its author put it; the contents beside it link to each section on GitHub.

service-omni-routing-flow-deploy

Voice runtime proof depends on a provisioned Contact Center. Flow redeploys report Changed even when the deployed configuration is unchanged.

Deploy an Omni-Channel routing Flow via the Metadata API, confirm it lands Active, and prove it routes work — either by CLI invocation (the autolaunched dry-run) or by observing real routing side effects (the record-triggered variant). service-omni-channel-setup-coordinate wires it in after service-omni-queue-deploy has produced the target queue and its members are bound.

Variants

Four assets ship under assets/force-app/main/default/flows/ — an autolaunched and a record-triggered variant for each of Case and VoiceCall. Selection is by --target Case|VoiceCall (default Case) and --trigger.

Variant Shape Proves Routes real work?
Omni_Route_Cases / Omni_Route_VoiceCalls (default) Autolaunched, dryRun gate CLI invocability via Actions REST, no side effects No
Omni_Route_Case_Trigger / Omni_Route_VoiceCall_Trigger (--trigger) Record-triggered on insert, calls routeWork Real routing — the insert creates PendingServiceRouting/AgentWork Yes

The autolaunched variant de-risks the headless CLI path cheaply; the record-triggered variant proves real records reach a queue. A full steel thread deploys the record-triggered variant.

With --trigger --routing-type SkillsBased, the record-triggered variant is drawn from a sibling <FlowDN>.SkillsBased.flow-meta.xml asset that emits routingType=SkillsBased plus a non-null skillOption. The base trigger flows hardcode routingType=QueueBased, so a skills-based-routing org config never takes effect at runtime — this variant is what makes it route by skill (W-24069467).

Inputs

bash scripts/deploy-and-report.sh <org-alias> [flow_developer_name] [--target Case|VoiceCall] [--trigger] [--routing-type QueueBased|SkillsBased] [--skill-option RunSBRRules|DefineSkillRequirements|Both] [--runtime-proof] [--require-proof] [--skip-invoke]
# autolaunched smoke test (Case):
bash scripts/deploy-and-report.sh myorg
# record-triggered Voice routing with runtime proof:
bash scripts/deploy-and-report.sh myorg --target VoiceCall --trigger --runtime-proof
# skills-based Case routing (platform evaluates WorkSkillRouting rules):
bash scripts/deploy-and-report.sh myorg --target Case --trigger --routing-type SkillsBased --runtime-proof

Read the full file on GitHub · 110 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. yesterday Changed · -2 lines a1b762fbbbd7
  2. 7d ago First seen · 112 lines · 169 tokens per session scan A de99dee5f44c

Subscribe to this mod's changes

service-omni-routing-flow-deploy is a skill published in the GitHub repository forcedotcom/sf-skills (1,097 stars, last pushed today), licensed Apache-2.0. It adds 169 tokens to every session and 2,825 once invoked, about $0.0007 per session on Opus 5.5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-10-10.

Related

Other skills, from other repositories

local-ai-agents

Build local-first AI agents that run entirely on a developer workstation with Microsoft Foundry Local and Qwen function-calling models. Covers Small Language Models (SLMs), the OpenAI-compatible local endpoint, sandboxed local tools, local RAG with Chroma, local MCP servers, hybrid cloud/local routing, and the…

microsoft/ai-agents-for-beginners · 200 tokens

systematic-debugging

Use when encountering any bug, test failure, or unexpected behavior, before proposing fixes.

obra/superpowers · 21 tokens

next-cache-components-adoption

Turn on Cache Components in a Next.js app and resolve the blocking routes it surfaces. Use when the user wants to enable, adopt, or migrate to Cache Components, flip the cacheComponents flag, work through a flood of blocking-prerender / instant validation errors, run the cache-components-instant-false codemod, or…

vercel/next.js · 95 tokens

chat-pet-sprite-creation

Use when creating or changing VS Code chat pet sprite art, sprite sheets, state animations, eye treatments, Stable/Insiders variants, or pet transitions under src/vs/workbench/contrib/chat/browser/widget/media/chatPet.

microsoft/vscode · 53 tokens

cpu-profile-analysis

Analyze V8/Chrome CPU profiles (.cpuprofile) and DevTools trace files (Trace-.json). Use when: profiling performance, investigating slow functions, comparing code paths, finding bottlenecks, analyzing timeToRequest, understanding call trees from sampling profiler data, analyzing layout/paint/rendering, investigating…

microsoft/vscode · 71 tokens

insight-error-page

Write or audit an insight-kind error page for the Next.js dev overlay. Use when creating a new errors/ .mdx page, auditing an existing one, or checking that a page matches the framework fix cards. Covers page structure, title alignment, FixCard cards with Copy prompt button, code snippets, terminology verification…

vercel/next.js · 83 tokens