forcedotcom/sf-skills is a collection of reusable instructions that help AI coding agents build and work with Salesforce applications and platform features. Developers use it for Agentforce agents, Lightning apps, Flow, Apex, SOQL, Lightning Web Components, and related Salesforce configuration. The catalogue entries are the repository’s skills, plugins, commands, MCP servers, and agents for AI tools that support skills.
Getting it into your agent
One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.
npx skills add forcedotcom/sf-skills --skill service-omni-service-channel-configuregit clone --depth 1 https://github.com/forcedotcom/sf-skillsWrote this? Show the measurements
A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.
[](https://agentmods.dev/skills/forcedotcom/sf-skills/service-omni-service-channel-configure)<a href="https://agentmods.dev/skills/forcedotcom/sf-skills/service-omni-service-channel-configure"><img src="https://agentmods.dev/badge/skills/forcedotcom/sf-skills/service-omni-service-channel-configure/github.svg" alt="Measured on agentmods" height="20"></a>Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.
<a href="https://agentmods.dev/skills/forcedotcom/sf-skills/service-omni-service-channel-configure"><img src="https://agentmods.dev/badge/skills/forcedotcom/sf-skills/service-omni-service-channel-configure.svg" alt="Reviewed on agentmods" width="80" height="20"></a>What it costs to keep this loaded
Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.
| Model | Per session | Once invoked |
|---|---|---|
| Fable 5.1 | $0.00180 | $0.01525 |
| Opus 5.5 | $0.00072 | $0.00610 |
| Sonnet 5.5 | $0.00036 | $0.00305 |
| Haiku 4.5 | $0.00018 | $0.00153 |
Grade A, and why
service-omni-service-channel-configure scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured yesterday.
A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.
Nothing flagged
None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.
How it starts
The opening of the file, as written. The whole thing — 82 lines — stays where its author put it; the contents beside it link to each section on GitHub.
service-omni-service-channel-configure
Ensure exactly one ServiceChannel is present for a routable sObject, reusing whatever is already bound (Salesforce standard or a pre-existing custom channel) and deploying the skill's canonical v66 template only when none exists. Salesforce enforces one ServiceChannel per RelatedEntity, so the skill detects first and never deploys blindly — deploying a second channel for an sObject that already has one fails with "This Salesforce object is already in use by another Service channel." It handles one sObject per call; callers configuring multiple sObjects invoke it once for each sObject, after service-omni-base-settings-configure has enabled Omni-Channel.
| sObject | Standard channel (if any) | Canonical asset |
|---|---|---|
Case |
Cases |
Cases.serviceChannel-meta.xml |
Incident |
none (Incident Management sObject) | Incidents.serviceChannel-meta.xml — deployed on first run |
MessagingSession |
sfdc_livemessage |
MessagingSessions.serviceChannel-meta.xml — deployed only if the standard channel is missing |
VoiceCall |
sfdc_phone |
VoiceCalls.serviceChannel-meta.xml — deployed only if the standard channel is missing |
Inputs
bash scripts/deploy-and-report.sh <org-alias> [Case|Incident|MessagingSession|VoiceCall]
org-alias(required).sobject_type(optional, defaultCase) — one ofCase | Incident | MessagingSession | VoiceCall.
Preconditions and safety
- Target org authenticated via
sfCLI (My Domain URL), Service Cloud license,sfCLI ≥ 2.139.6. - Omni-Channel base settings enabled (
service-omni-base-settings-configure) —ServiceChannelis only queryable/writable whenenableOmniChannel=true; aINVALID_TYPEon deploy means base settings are off. Incidentrequires the Incident Management feature enabled;MessagingSessionrequires Enhanced Messaging. The skill verifiesEntityDefinitionfirst and blocks with a click-path when the target sObject is absent.
What ships with it
8 files beside SKILL.md in the same directory: the scripts, references and assets a skill reads on demand. Not counted in the per-session cost; read them before you install if any of them is executable.
- assets/force-app/main/default/serviceChannels/Cases.serviceChannel-meta.xml 407 B
- assets/force-app/main/default/serviceChannels/Incidents.serviceChannel-meta.xml 415 B
- assets/force-app/main/default/serviceChannels/MessagingSessions.serviceChannel-meta.xml 431 B
- assets/force-app/main/default/serviceChannels/VoiceCalls.serviceChannel-meta.xml 418 B
- assets/package.xml 350 B
- assets/sfdx-project.json 246 B
- references/api-notes.md 6.0 KB
- scripts/deploy-and-report.sh 15 KB runs code
What this file has done since we first saw it
Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.
- yesterday Changed · -2 lines 68733ba5eac0
- 7d ago First seen · 84 lines · 180 tokens per session scan A 4abf5936cc42
service-omni-service-channel-configure is a skill published in the GitHub repository forcedotcom/sf-skills (1,097 stars, last pushed today), licensed Apache-2.0. It adds 180 tokens to every session and 1,525 once invoked, about $0.0007 per session on Opus 5.5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-10-10.
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