eol-message

A customer-facing announcement that explains when a product, feature, or plan will be retired, why it is changing, how customers are affected, and what they should do next.

In plain words
What is it for?
Use it to write end-of-life notices covering the discontinued offering, its replacement, the reason for the change, customer impact, migration help, and timeline.
Why use it?
It reduces confusion and helps preserve trust during a difficult change. Customers get an explanation, a transition path, support information, and important dates.

Skill for Claude CodeCodex

Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

agentmods
npx agentmods add skills/getcrew44/crew44/eol-message
Any agent
npx skills add getcrew44/crew44 --skill eol-message
Clone the repo
git clone --depth 1 https://github.com/getcrew44/crew44

Made for: Claude Code, Codex.

Per session 39 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 2,742 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. Scan, not verified.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5 $0.00039 $0.02742
Opus 5 $0.00019 $0.01371
Sonnet 5 $0.00008 $0.00548
Haiku 4.5 $0.00004 $0.00274

Measured 2d ago against content hash 16bae5685223, method: parsed. Prices are Anthropic first-party input rates as of 2026-08-30, from the pricing page.

Security

Grade A, and why

eol-message scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 2d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

daemon/internal/presets/defaultcrew/skills/product/eol-message/SKILL.md · 349 lines

How it starts

The opening of the file, as written. The whole thing — 349 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Purpose

Craft a clear, empathetic End-of-Life (EOL) message that communicates product or feature discontinuation, explains the rationale, addresses customer impact, provides transition support, and positions the replacement solution. Use this to maintain customer trust during difficult transitions and reduce churn by demonstrating care and offering a clear path forward.

This is not a generic sunset announcement—it's a customer-centric communication that acknowledges loss while framing the change as progress.

Key Concepts

The EOL Messaging Framework

An effective EOL message balances honesty about the change with empathy for customer impact. It includes:

  1. Company context: Who you are and your commitment to customers
  2. The announcement: What's being discontinued and what's replacing it
  3. The rationale: Why this decision benefits customers (not just the business)
  4. Current product context: What the product was and who it served
  5. Customer impact: How this affects users (acknowledge the disruption)
  6. Transition solution: What the replacement is and how it improves on the old
  7. Support measures: How you'll help customers migrate
  8. Timeline: Key dates and milestones
  9. Call to action: Next steps and contact info

Why This Works

  • Empathy-first: Acknowledges customer disruption before justifying the decision
  • Clarity: No ambiguity about what's changing and when
  • Support-focused: Shows you're not abandoning customers mid-transition
  • Future-oriented: Frames change as progress, not loss

Anti-Patterns (What This Is NOT)

  • Not a terse shutdown notice: "We're discontinuing Product X. Goodbye."
  • Not business-centric: Don't lead with "This reduces our costs"
  • Not vague: "Soon" is not a timeline
  • Not defensive: Don't blame customers ("low usage forced us to shut down")

When to Use This

  • Discontinuing a product, feature, or service
  • Migrating customers from legacy to new platform
  • Sunsetting an acquisition target's product
  • Deprecating a technology stack or API

Read the full file on GitHub · 349 lines

Files

What ships with it

2 files beside SKILL.md in the same directory: the scripts, references and assets a skill reads on demand. Not counted in the per-session cost; read them before you install if any of them is executable.

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 2d ago First seen · 349 lines · 39 tokens per session scan A 16bae5685223

Subscribe to this mod's changes

eol-message is a skill published in the GitHub repository getcrew44/crew44 (359 stars, last pushed 2mo ago), licensed MIT. It adds 39 tokens to every session and 2,742 once invoked, about $0.0002 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-30.

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