jobs-to-be-done

jobs-to-be-done is a skill for Claude Code, Codex from getcrew44/crew44. It costs 40 tokens per session (2,919 once invoked), scanned A, original, MIT.

A framework for understanding the tasks customers want to complete, the difficulties they face, and the improvements they hope to gain.

In plain words
What is it for?
Use it to describe customers' practical, social, and emotional goals, along with their problems and desired outcomes, when planning products or improving messaging.
Why use it?
It helps teams look beyond feature requests and understand the real reasons people choose or reject a product. This makes it easier to find unmet needs and shape relevant solutions.

Skill for Claude CodeCodex

Written for no agent in particular: nothing here depends on one.

Good fit Use it to describe customers' practical, social, and emotional goals, along with their problems and desired outcomes, when planning products or improving messaging.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/getcrew44/crew44/jobs-to-be-done
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add getcrew44/crew44 --skill jobs-to-be-done
Clone the repo
git clone --depth 1 https://github.com/getcrew44/crew44

Made for: Claude Code, Codex.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for jobs-to-be-done

README.md
[![agentmods](https://agentmods.dev/badge/skills/getcrew44/crew44/jobs-to-be-done/github.svg)](https://agentmods.dev/skills/getcrew44/crew44/jobs-to-be-done)
Your own site
<a href="https://agentmods.dev/skills/getcrew44/crew44/jobs-to-be-done"><img src="https://agentmods.dev/badge/skills/getcrew44/crew44/jobs-to-be-done/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for jobs-to-be-done

Your own site · 80×15
<a href="https://agentmods.dev/skills/getcrew44/crew44/jobs-to-be-done"><img src="https://agentmods.dev/badge/skills/getcrew44/crew44/jobs-to-be-done.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 40 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 2,919 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe. Third-party audits
  • NVIDIA SkillSpector warn 7 Sept 2026
SkillSpector: 9 findings, up to medium

These are SkillSpector’s own severities. On a checked sample its high-severity flags on skills were ~96% false positives — a documented command, a public API, a “never do X” rule — so we show them as a caution to read, not a verdict. Why →

  • medium Agent Snooping · line 69
    Skill enumerates or reads other installed skills. Access to other skills' SKILL.md files or the skills directory reveals prompt instructions, capabilities, and secrets that should be invisible to peer skills.
    Fix: Remove all code or instructions that list or read other skills' files or directories. Skills should operate independently; cross-skill access is a privilege escalation.
  • medium Agent Snooping · line 280
    Skill enumerates or reads other installed skills. Access to other skills' SKILL.md files or the skills directory reveals prompt instructions, capabilities, and secrets that should be invisible to peer skills.
    Fix: Remove all code or instructions that list or read other skills' files or directories. Skills should operate independently; cross-skill access is a privilege escalation.
  • medium Agent Snooping · line 349
    Skill enumerates or reads other installed skills. Access to other skills' SKILL.md files or the skills directory reveals prompt instructions, capabilities, and secrets that should be invisible to peer skills.
    Fix: Remove all code or instructions that list or read other skills' files or directories. Skills should operate independently; cross-skill access is a privilege escalation.
  • medium Agent Snooping · line 369
    Skill enumerates or reads other installed skills. Access to other skills' SKILL.md files or the skills directory reveals prompt instructions, capabilities, and secrets that should be invisible to peer skills.
    Fix: Remove all code or instructions that list or read other skills' files or directories. Skills should operate independently; cross-skill access is a privilege escalation.
  • medium Agent Snooping · line 350
    Skill enumerates or reads other installed skills. Access to other skills' SKILL.md files or the skills directory reveals prompt instructions, capabilities, and secrets that should be invisible to peer skills.
    Fix: Remove all code or instructions that list or read other skills' files or directories. Skills should operate independently; cross-skill access is a privilege escalation.
  • medium Agent Snooping · line 370
    Skill enumerates or reads other installed skills. Access to other skills' SKILL.md files or the skills directory reveals prompt instructions, capabilities, and secrets that should be invisible to peer skills.
    Fix: Remove all code or instructions that list or read other skills' files or directories. Skills should operate independently; cross-skill access is a privilege escalation.
  • medium Agent Snooping · line 351
    Skill enumerates or reads other installed skills. Access to other skills' SKILL.md files or the skills directory reveals prompt instructions, capabilities, and secrets that should be invisible to peer skills.
    Fix: Remove all code or instructions that list or read other skills' files or directories. Skills should operate independently; cross-skill access is a privilege escalation.
  • medium Agent Snooping · line 370
    Skill enumerates or reads other installed skills. Access to other skills' SKILL.md files or the skills directory reveals prompt instructions, capabilities, and secrets that should be invisible to peer skills.
    Fix: Remove all code or instructions that list or read other skills' files or directories. Skills should operate independently; cross-skill access is a privilege escalation.
  • medium Agent Snooping · line 370
    Skill enumerates or reads other installed skills. Access to other skills' SKILL.md files or the skills directory reveals prompt instructions, capabilities, and secrets that should be invisible to peer skills.
    Fix: Remove all code or instructions that list or read other skills' files or directories. Skills should operate independently; cross-skill access is a privilege escalation.
How audits are shown
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00040 $0.02919
Opus 5 $0.00020 $0.01460
Sonnet 5 $0.00008 $0.00584
Haiku 4.5 $0.00004 $0.00292

Measured 12d ago against content hash 0f143b93ceb5, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-12, from the pricing page.

Security

Grade A, and why

jobs-to-be-done scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 12d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

Origin

Copies of this mod

1 near-identical copy found in the catalogue:

daemon/internal/presets/defaultcrew/skills/product/jobs-to-be-done/SKILL.md · 371 lines

How it starts

The opening of the file, as written. The whole thing — 371 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Purpose

Systematically explore what customers are trying to accomplish (functional, social, emotional jobs), the pains they experience, and the gains they seek. Use this framework to uncover unmet needs, validate product ideas, and ensure your solution addresses real motivations—not just surface-level feature requests.

This is not a survey—it's a structured lens for understanding why customers "hire" your product and what would make them "fire" it.

Key Concepts

The Jobs-to-be-Done Framework

Influenced by Clayton Christensen and the Value Proposition Canvas (Osterwalder), JTBD breaks customer needs into three categories:

1. Customer Jobs:

  • Functional jobs: Tasks customers need to perform (e.g., "send an invoice")
  • Social jobs: How customers want to be perceived (e.g., "look professional to clients")
  • Emotional jobs: Emotional states customers seek or avoid (e.g., "feel confident in my work")

2. Pains:

  • Challenges: Obstacles customers face
  • Costliness: What's too expensive in time, money, or effort
  • Common mistakes: Errors customers make that could be prevented
  • Unresolved problems: Gaps in current solutions

3. Gains:

  • Expectations: What would exceed current solutions
  • Savings: Time, money, or effort reductions that delight
  • Adoption factors: What increases likelihood of switching
  • Life improvement: How a solution makes life easier or more enjoyable

Why This Structure Works

  • Separates job from solution: "Communicate with my team" (job) ≠ "email" (solution)
  • Reveals underlying motivations: Functional job may be "track expenses," but emotional job is "feel in control of finances"
  • Surfaces competition you didn't see: Customers "hire" non-obvious alternatives (pen and paper, spreadsheets, workarounds)
  • Prioritizes by intensity: Not all pains are equal—focus on the most acute

Anti-Patterns (What This Is NOT)

  • Not a feature wishlist: "I want AI, automation, and dashboards" is not a job
  • Not demographics: "Millennials want mobile-first" is a persona trait, not a job
  • Not generic: "Be more productive" is too vague—dig into which tasks and why
  • Not one-dimensional: Focusing only on functional jobs misses social/emotional motivations

Read the full file on GitHub · 371 lines

Files

What ships with it

2 files beside SKILL.md in the same directory: the scripts, references and assets a skill reads on demand. Not counted in the per-session cost; read them before you install if any of them is executable.

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 12d ago First seen · 371 lines · 40 tokens per session scan A 0f143b93ceb5

Subscribe to this mod's changes

jobs-to-be-done is a skill published in the GitHub repository getcrew44/crew44 (359 stars, last pushed 3mo ago), licensed MIT. It adds 40 tokens to every session and 2,919 once invoked, about $0.0002 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-30.

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