account-health

account-health is a skill for Claude Code, Codex from guia-matthieu/clawfu-skills. It costs 20 tokens per session (3,213 once invoked), scanned A, original, MIT.

A customer account-health assessment combines product use, support feedback, payment status, and relationship signals into an overall view of each customer.

In plain words
What is it for?
Use it for account reviews, customer-health dashboards, churn-risk checks, expansion planning, and deciding where customer-success staff should focus.
Why use it?
It helps teams spot customers at risk of leaving before problems become harder to fix.

Skill for Claude CodeCodex

Written for no agent in particular: nothing here depends on one.

Good fit Use it for account reviews, customer-health dashboards, churn-risk checks, expansion planning, and deciding where customer-success staff should focus.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/guia-matthieu/clawfu-skills/account-health
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add guia-matthieu/clawfu-skills --skill account-health
Clone the repo
git clone --depth 1 https://github.com/guia-matthieu/clawfu-skills

Made for: Claude Code, Codex.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for account-health

README.md
[![agentmods](https://agentmods.dev/badge/skills/guia-matthieu/clawfu-skills/account-health/github.svg)](https://agentmods.dev/skills/guia-matthieu/clawfu-skills/account-health)
Your own site
<a href="https://agentmods.dev/skills/guia-matthieu/clawfu-skills/account-health"><img src="https://agentmods.dev/badge/skills/guia-matthieu/clawfu-skills/account-health/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for account-health

Your own site · 80×15
<a href="https://agentmods.dev/skills/guia-matthieu/clawfu-skills/account-health"><img src="https://agentmods.dev/badge/skills/guia-matthieu/clawfu-skills/account-health.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 20 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 3,213 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00020 $0.03213
Opus 5 $0.00010 $0.01606
Sonnet 5 $0.00004 $0.00643
Haiku 4.5 $0.00002 $0.00321

Measured 9d ago against content hash 6e9a0e05c995, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-12, from the pricing page.

Security

Grade A, and why

account-health scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 9d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

skills/revops/account-health/SKILL.md · 473 lines

How it starts

The opening of the file, as written. The whole thing — 473 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Account Health Scoring

Evaluate customer account health through multi-dimensional analysis to predict retention, identify expansion opportunities, and prevent churn.

When to Use This Skill

  • Monthly/quarterly account reviews
  • Building customer health dashboards
  • Prioritizing CSM attention
  • Identifying expansion opportunities
  • Churn risk assessment

Methodology Foundation

Based on Gainsight Customer Health methodology and Lincoln Murphy's Customer Success principles, combining:

  • Product adoption metrics
  • Support/sentiment signals
  • Financial health (payments, expansion)
  • Relationship strength (engagement)

What Claude Does vs What You Decide

Claude Does You Decide
Designs health score framework Weight of each factor
Calculates composite scores Threshold for intervention
Identifies risk signals Resource allocation
Suggests actions by score Escalation decisions
Tracks trend direction Account save vs. let go

What This Skill Does

  1. Framework design - Multi-factor health scoring model
  2. Score calculation - Weighted composite health score
  3. Risk identification - Early warning signals
  4. Trend analysis - Health trajectory over time
  5. Action recommendations - Interventions by health status

How to Use

Assess health for this account:

Account: [Company Name]
Contract: $[ARR], [Renewal Date]
Tenure: [Months as customer]

Product Usage:
- Daily active users: X / Y licensed
- Feature adoption: X% of features used
- Login frequency: [Daily/Weekly/Monthly]
- Last login: [Date]

Support:
- Tickets this quarter: X
- CSAT score: X/5
- Open escalations: X
- Last interaction sentiment: [Positive/Neutral/Negative]

Financial:
- Payment status: [Current/Late/At Risk]
- Expansion conversations: [Yes/No]
- Contract modifications: [None/Downgrade/Upgrade]

Relationship:
- Executive sponsor: [Active/Passive/Gone]
- Champion status: [Strong/Weak/Churned]
- NPS score: X
- QBR attendance: [Regular/Sporadic/None]

Read the full file on GitHub · 473 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 9d ago First seen · 473 lines · 20 tokens per session scan A 6e9a0e05c995

Subscribe to this mod's changes

account-health is a skill published in the GitHub repository guia-matthieu/clawfu-skills (149 stars, last pushed 5mo ago), licensed MIT. It adds 20 tokens to every session and 3,213 once invoked, about $0.0001 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-09-03.

Related

Other skills, from other repositories

after-action-report

Run a structured after-action review (postmortem, retrospective) on a launch, incident, or completed project to capture timeline, root cause analysis, contributing factors, and actionable lessons. Use this skill whenever the user wants to run a postmortem, retrospective, AAR, or after-action review on any past event.…

rampstackco/claude-skills · 139 tokens

azure-devops

Manage Azure DevOps projects, work items, repos, PRs, pipelines, wikis, test plans, security alerts, variable groups, environments/approvals, branch policies, and attachments. Use when user asks to: manage sprints, create/update work items, list repos, create PRs, run pipelines, search code, manage wiki pages, check…

sanjay3290/ai-skills · 105 tokens

ads-performance-analytics

How to read paid media dashboards without fooling yourself. Attribution models, platform reporting quirks, multi-platform reconciliation, ROAS vs LTV horizon traps, statistical noise in performance metrics, incrementality testing, and the failure modes that produce expensive lessons. Triggers on read paid media…

rampstackco/claude-skills · 147 tokens

okr-design

OKR design as actually shipped, not as conference-talk theory. Outcome statements that drive decisions, key results that measure the right thing, scoring discipline, mid-quarter recalibration, and the difference between sandbagged OKRs (always 100%) and aspirational OKRs (always 30%) and stretch OKRs (genuine ambition…

rampstackco/claude-skills · 156 tokens

paid-media-strategy

A discipline for running paid media that does not light money on fire. Hypothesis writing for paid spend, channel selection, budget allocation, audience targeting, bid strategy, campaign types, what NOT to spend on, attribution reality, and the failure modes that produce expensive lessons. Triggers on paid media…

rampstackco/claude-skills · 142 tokens

onboard

Sets up ai-toolkit in a project: symlinks, CLAUDE.md, intent interview. Triggers: onboard, setup project, install ai-toolkit, migrate project.

softspark/ai-toolkit · 40 tokens