health-score-monitor

health-score-monitor is a skill for Claude Code, Codex from guia-matthieu/clawfu-skills. It costs 17 tokens per session (3,885 once invoked), scanned A, original, MIT.

A customer health scoring guide that combines several signals, tracks whether accounts are improving or declining, and defines when teams should be alerted.

In plain words
What is it for?
Use it to design health scores, set alert thresholds, monitor customer portfolios, and analyze health trends.
Why use it?
It replaces scattered customer information with a consistent way to spot problems early and decide which accounts need attention.

Skill for Claude CodeCodex

Written for no agent in particular: nothing here depends on one.

Good fit Use it to design health scores, set alert thresholds, monitor customer portfolios, and analyze health trends.

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Install with agentmods
npx agentmods add skills/guia-matthieu/clawfu-skills/health-score-monitor
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add guia-matthieu/clawfu-skills --skill health-score-monitor
Clone the repo
git clone --depth 1 https://github.com/guia-matthieu/clawfu-skills

Made for: Claude Code, Codex.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for health-score-monitor

README.md
[![agentmods](https://agentmods.dev/badge/skills/guia-matthieu/clawfu-skills/health-score-monitor/github.svg)](https://agentmods.dev/skills/guia-matthieu/clawfu-skills/health-score-monitor)
Your own site
<a href="https://agentmods.dev/skills/guia-matthieu/clawfu-skills/health-score-monitor"><img src="https://agentmods.dev/badge/skills/guia-matthieu/clawfu-skills/health-score-monitor/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for health-score-monitor

Your own site · 80×15
<a href="https://agentmods.dev/skills/guia-matthieu/clawfu-skills/health-score-monitor"><img src="https://agentmods.dev/badge/skills/guia-matthieu/clawfu-skills/health-score-monitor.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 17 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 3,885 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00017 $0.03885
Opus 5 $0.00009 $0.01943
Sonnet 5 $0.00003 $0.00777
Haiku 4.5 $0.00002 $0.00388

Measured 9d ago against content hash a29e806f72e1, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-12, from the pricing page.

Security

Grade A, and why

health-score-monitor scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 9d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

skills/customer-success/health-score-monitor/SKILL.md · 536 lines

How it starts

The opening of the file, as written. The whole thing — 536 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Health Score Monitor

Build systematic customer health monitoring with composite scores, trend tracking, and automated alerting for proactive customer success.

When to Use This Skill

  • Designing health score frameworks
  • Setting up monitoring dashboards
  • Creating alert thresholds
  • Analyzing health trends across portfolio
  • Optimizing existing health models

Methodology Foundation

Based on Gainsight Health Score Design and Totango Customer Success metrics, focusing on:

  • Multi-dimensional scoring
  • Leading vs lagging indicators
  • Score normalization
  • Trend analysis
  • Alert prioritization

What Claude Does vs What You Decide

Claude Does You Decide
Designs scoring framework Dimension weights
Calculates composite scores Alert thresholds
Identifies trending patterns Intervention triggers
Suggests monitoring cadence Resource allocation
Recommends improvements Business rule exceptions

What This Skill Does

  1. Framework design - Multi-factor health model
  2. Score calculation - Weighted composite scores
  3. Trend analysis - Direction and velocity
  4. Alert rules - When to notify teams
  5. Portfolio view - Aggregate health visibility

How to Use

Design a health score monitor for my customer portfolio:

Business Context:
- Product type: [SaaS/Platform/Service]
- Contract model: [Annual/Monthly/Multi-year]
- Key value metric: [What shows customer success?]
- CSM:Account ratio: [1:X]

Available Data Points:
- Product: [List usage metrics available]
- Support: [List support metrics available]
- Financial: [List financial signals]
- Relationship: [List engagement data]

Current Challenges:
- [What's not working with current approach?]

Instructions

Step 1: Define Health Dimensions

Standard 4-Pillar Model:

Dimension Weight What It Answers
Product 30-40% Are they using it?
Support 15-25% Are they happy?
Financial 20-25% Are they paying/growing?
Relationship 20-25% Are we connected?

Read the full file on GitHub · 536 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 9d ago First seen · 536 lines · 17 tokens per session scan A a29e806f72e1

Subscribe to this mod's changes

health-score-monitor is a skill published in the GitHub repository guia-matthieu/clawfu-skills (149 stars, last pushed 5mo ago), licensed MIT. It adds 17 tokens to every session and 3,885 once invoked, about $0.0001 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-09-03.

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