jobs-to-be-done

jobs-to-be-done is a skill for Claude Code, Codex from guia-matthieu/clawfu-skills. It costs 90 tokens per session (3,927 once invoked), scanned A, original, MIT.

A customer-research framework that asks what progress a person is trying to make when they choose a product or service. The word "job" means the practical or personal problem they are trying to solve, not their job title.

In plain words
What is it for?
Use it to study customer motivation, find product-market fit, understand switching, identify less obvious competitors, prioritise features, and conduct customer research.
Why use it?
It helps explain why customers buy, switch, stay, or reject a solution beyond simple demographics or feature requests. This reveals needs that can guide product and messaging decisions.

Skill for Claude CodeCodex

Written for no agent in particular: nothing here depends on one.

Good fit Use it to study customer motivation, find product-market fit, understand switching, identify less obvious competitors, prioritise features, and conduct customer research.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/guia-matthieu/clawfu-skills/jobs-to-be-done
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add guia-matthieu/clawfu-skills --skill jobs-to-be-done
Clone the repo
git clone --depth 1 https://github.com/guia-matthieu/clawfu-skills

Made for: Claude Code, Codex.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for jobs-to-be-done

README.md
[![agentmods](https://agentmods.dev/badge/skills/guia-matthieu/clawfu-skills/jobs-to-be-done/github.svg)](https://agentmods.dev/skills/guia-matthieu/clawfu-skills/jobs-to-be-done)
Your own site
<a href="https://agentmods.dev/skills/guia-matthieu/clawfu-skills/jobs-to-be-done"><img src="https://agentmods.dev/badge/skills/guia-matthieu/clawfu-skills/jobs-to-be-done/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for jobs-to-be-done

Your own site · 80×15
<a href="https://agentmods.dev/skills/guia-matthieu/clawfu-skills/jobs-to-be-done"><img src="https://agentmods.dev/badge/skills/guia-matthieu/clawfu-skills/jobs-to-be-done.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 90 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 3,927 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00090 $0.03927
Opus 5 $0.00045 $0.01963
Sonnet 5 $0.00018 $0.00785
Haiku 4.5 $0.00009 $0.00393

Measured 9d ago against content hash 381c444f466f, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-12, from the pricing page.

Security

Grade A, and why

jobs-to-be-done scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 9d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

skills/strategy/jobs-to-be-done/SKILL.md · 479 lines

How it starts

The opening of the file, as written. The whole thing — 479 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Jobs to Be Done - Customer Motivation Framework

Understand why customers really buy by uncovering the "job" they're hiring your product to do

When to Use This Skill

  • Understanding customer motivation beyond demographics and feature requests
  • Finding product-market fit by identifying the real progress customers seek
  • Discovering why customers switch (or don't) between solutions
  • Identifying true competition that isn't obvious from industry categories
  • Creating marketing messages that resonate with real customer struggles
  • Prioritizing features based on unmet customer needs
  • Conducting customer research that reveals actionable insights

Methodology Foundation

Aspect Details
Source Competing Against Luck (2016), The Innovator's Solution (2003)
Expert Clayton Christensen (Harvard Business School), Tony Ulwick (Strategyn)
Core Principle "People don't buy products; they hire them to get jobs done. Understanding the job—not the customer or the product—is the key to predictable innovation."

What Claude Does vs What You Decide

Claude Does You Decide
Structures production workflow Final creative direction
Suggests technical approaches Equipment and tool choices
Creates templates and checklists Quality standards
Identifies best practices Brand/voice decisions
Generates script outlines Final script approval

What This Skill Does

This skill helps you shift from asking "Who is my customer?" to asking "What job is my customer trying to get done?"

The result is a fundamentally different understanding of why people buy:

  1. Uncover the real job - The progress customers are trying to make in their lives
  2. See all three dimensions - Functional, emotional, and social needs
  3. Understand the forces - What pushes people to change and what holds them back
  4. Map the job - Break it down into steps where you can add value
  5. Identify true competition - Everyone solving the same job, regardless of category

Read the full file on GitHub · 479 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 9d ago First seen · 479 lines · 90 tokens per session scan A 381c444f466f

Subscribe to this mod's changes

jobs-to-be-done is a skill published in the GitHub repository guia-matthieu/clawfu-skills (149 stars, last pushed 5mo ago), licensed MIT. It adds 90 tokens to every session and 3,927 once invoked, about $0.0005 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-09-03.

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