customers

customers is a skill for Claude Code from heyparsadev/claude-venture-plugin. It costs 132 tokens per session (1,304 once invoked), scanned A, original, MIT.

A customer-discovery guide for preparing interviews and surveys, defining user groups, and analysing feedback.

In plain words
What is it for?
Use it to write interview guides, explore customer problems, create personas and jobs-to-be-done, and rank insights from interview or survey notes.
Why use it?
It helps test whether a problem is real before investing in a product and turns raw conversations into evidence-based findings.

Skill for Claude Code

Written for Claude Code: shipped in a Claude Code plugin.

Part of the venture plugin — 9 skills, 3 agents shipped together

Good fit Use it to write interview guides, explore customer problems, create personas and jobs-to-be-done, and rank insights from interview or survey notes.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/heyparsadev/claude-venture-plugin/customers
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add heyparsadev/claude-venture-plugin --skill customers
Clone the repo
git clone --depth 1 https://github.com/heyparsadev/claude-venture-plugin

Made for: Claude Code.

Or install venture, the plugin that ships this one along with the rest of its 9 skills, 3 agents.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for customers

README.md
[![agentmods](https://agentmods.dev/badge/skills/heyparsadev/claude-venture-plugin/customers/github.svg)](https://agentmods.dev/skills/heyparsadev/claude-venture-plugin/customers)
Your own site
<a href="https://agentmods.dev/skills/heyparsadev/claude-venture-plugin/customers"><img src="https://agentmods.dev/badge/skills/heyparsadev/claude-venture-plugin/customers/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for customers

Your own site · 80×15
<a href="https://agentmods.dev/skills/heyparsadev/claude-venture-plugin/customers"><img src="https://agentmods.dev/badge/skills/heyparsadev/claude-venture-plugin/customers.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 132 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 1,304 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00132 $0.01304
Opus 5 $0.00066 $0.00652
Sonnet 5 $0.00026 $0.00261
Haiku 4.5 $0.00013 $0.00130

Measured 9d ago against content hash 118be8ea40a1, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-09, from the pricing page.

Security

Grade A, and why

customers scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 9d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

venture/skills/customers/SKILL.md · 66 lines

How it starts

The opening of the file, as written. The whole thing — 66 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Customer Discovery — Interviews, Personas, Synthesis

The cheapest way to avoid building something nobody wants: talk to people correctly and read the evidence honestly. Two jobs: prepare (guides, ICP hypothesis, who to talk to) and synthesize (turn raw notes into ranked, quoted insights).

Shared conventions (venture suite)

  • Workspace: locate ventures/ in the current working directory (ask once and create if missing). All outputs go to ventures/<slug>/<NN-module>/.
  • Templates are read-only. Files under a skill's references/ live inside the installed plugin and are shared by every venture. Never write to them. "Fill template X" always means: copy it into ventures/<slug>/<NN-module>/ under a dated name and fill the copy.
  • Read VENTURE.md first. When done: update its Status table and append key findings to "Key facts & numbers" (format: - [module, YYYY-MM-DD] finding (source, confidence)).
  • Language: converse in the user's language. Write formal deliverables (reports, canvases, battlecards) in the report_language set in VENTURE.md. Persian reports keep standard English business terms as-is (TAM, SAM, SOM, CAC, LTV, GTM, churn, retention...).
  • Research integrity: cite every external claim (source + date). Mark every estimate with confidence (high/med/low). Never fabricate numbers — write "no data found" instead.
  • Chain: end by updating VENTURE.md and suggesting the logical next module.

Mode A — Prepare (before/while talking to people)

1. ICP hypothesis

From VENTURE.md + riskiest assumptions, draft: who exactly has this problem worst (segment + situational trigger), where to find 10 of them this week (specific: which Telegram groups, associations, LinkedIn filters, physical locations), and what would disqualify someone as a target. Save as 01-discovery/icp-hypothesis-YYYY-MM-DD.md.

2. Interview guide — Mom Test rules enforced

Build from references/interview-guide-template.md + references/mom-test-rules.md. Non-negotiables:

  • Questions about their life, past behavior and current workarounds — never about your idea or hypotheticals ("would you use/pay...?" is banned).
  • Target the riskiest assumptions from VENTURE.md — each assumption maps to ≥1 question.
  • Interview language = customers' language. Write the guide in it (Persian guide for Iranian customers), regardless of report language.
  • Include: intro script, 8–12 core questions with follow-up probes, closing asks (referral to 2 more people; permission to follow up), and a per-interview note template (so notes arrive synthesizable).

Read the full file on GitHub · 66 lines

Files

What ships with it

3 files beside SKILL.md in the same directory: the scripts, references and assets a skill reads on demand. Not counted in the per-session cost; read them before you install if any of them is executable.

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 9d ago First seen · 66 lines · 132 tokens per session scan A 118be8ea40a1

Subscribe to this mod's changes

customers is a skill published in the GitHub repository heyparsadev/claude-venture-plugin (5 stars, last pushed 28d ago), licensed MIT. It adds 132 tokens to every session and 1,304 once invoked, about $0.0007 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-31.

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