developer-churn

developer-churn is a skill for Claude Code, Codex from jonathimer/devmarketing-skills. It costs 57 tokens per session (3,775 once invoked), scanned A, original, MIT.

A guide for understanding why developers stop using a product, identifying users at risk of leaving, and contacting former users who might return.

In plain words
What is it for?
Use it to study churn by user group, review recent cancellations, spot warning signs, and plan honest win-back work.
Why use it?
Developer churn means developers stop using or switch away from a tool. This helps connect that loss to usage patterns, support history, and feedback instead of guessing.

Skill for Claude CodeCodex

Written for no agent in particular: nothing here depends on one.

Good fit Use it to study churn by user group, review recent cancellations, spot warning signs, and plan honest win-back work.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/jonathimer/devmarketing-skills/developer-churn
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add jonathimer/devmarketing-skills --skill developer-churn
Clone the repo
git clone --depth 1 https://github.com/jonathimer/devmarketing-skills

Made for: Claude Code, Codex.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for developer-churn

README.md
[![agentmods](https://agentmods.dev/badge/skills/jonathimer/devmarketing-skills/developer-churn/github.svg)](https://agentmods.dev/skills/jonathimer/devmarketing-skills/developer-churn)
Your own site
<a href="https://agentmods.dev/skills/jonathimer/devmarketing-skills/developer-churn"><img src="https://agentmods.dev/badge/skills/jonathimer/devmarketing-skills/developer-churn/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for developer-churn

Your own site · 80×15
<a href="https://agentmods.dev/skills/jonathimer/devmarketing-skills/developer-churn"><img src="https://agentmods.dev/badge/skills/jonathimer/devmarketing-skills/developer-churn.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 57 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 3,775 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00057 $0.03775
Opus 5.5 $0.00023 $0.01510
Sonnet 5.5 $0.00011 $0.00755
Haiku 4.5 $0.00006 $0.00378

Measured 1mo ago against content hash b6bf1ba2627a, method: parsed. Prices are Anthropic first-party input rates as of 2026-10-07, from the pricing page.

Security

Grade A, and why

developer-churn scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 1mo ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

skills/developer-churn/SKILL.md · 638 lines

How it starts

The opening of the file, as written. The whole thing — 638 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Developer Churn

This skill helps you understand why developers leave, identify at-risk users before they churn, and win back those who've already left. No guilt trips or desperate discounts — just honest understanding and genuine value.


Before You Start

  1. Load your developer audience context:

    • Check if .agents/developer-audience-context.md exists
    • If not, run the developer-audience-context skill first
    • Understanding your developers' alternatives and pain points is critical for churn analysis
  2. Gather your data:

    • Current churn rate by segment
    • Most recent churned users (last 30-90 days)
    • Support ticket history for churned users
    • Usage patterns before churn
    • Exit survey data (if any)

Understanding Developer Churn

Developer churn is different from typical SaaS churn:

Consumer/SMB SaaS Developer Tools
Price sensitivity high Value sensitivity high
Features drive decisions DX drives decisions
Support tickets = engagement Support tickets = friction
Monthly churn cycles Project-based churn
Competitor marketing works Peer recommendations work

Key insight: Developers don't leave because of price. They leave because of friction, frustration, or finding something better.


The 6 Reasons Developers Churn

1. Developer Experience (DX) Issues

Symptoms:

  • High time-to-first-value
  • Frequent support tickets on basic tasks
  • Complaints about docs or SDKs
  • "It's too complicated" feedback

Root causes:

  • Poor documentation
  • Buggy SDKs
  • Breaking changes without migration paths
  • Confusing authentication
  • Missing quickstarts

Detection signals:

- Support tickets mentioning "confused" or "doesn't work"
- High signup-to-activation drop-off
- Long time between signup and first API call
- Multiple failed API calls before success

2. Pricing and Billing Friction

Symptoms:

  • Downgrades before cancellation
  • Usage dropping to stay under limits
  • Questions about billing
  • Requests for enterprise/custom pricing

Read the full file on GitHub · 638 lines

Files

What ships with it

1 file beside SKILL.md in the same directory: the scripts, references and assets a skill reads on demand. Not counted in the per-session cost; read them before you install if any of them is executable.

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 1mo ago First seen · 638 lines · 57 tokens per session scan A b6bf1ba2627a

Subscribe to this mod's changes

developer-churn is a skill published in the GitHub repository jonathimer/devmarketing-skills (87 stars, last pushed 7mo ago), licensed MIT. It adds 57 tokens to every session and 3,775 once invoked, about $0.0002 per session on Opus 5.5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-30.

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