returns-reverse-logistics

returns-reverse-logistics is a skill for Claude Code from loulanyue/awesome-claude-notes. It costs 5 tokens per session (5,048 once invoked), scanned A, original, MIT.

A returns-operations guide for handling product returns from the initial request through inspection, refunds, resale, disposal, or vendor recovery.

In plain words
What is it for?
It is for checking return eligibility, grading returned goods, choosing their next destination, investigating return abuse, and managing warranty claims.
Why use it?
It helps organize the many decisions in returns work while balancing customer service, processing speed, fraud prevention, and profit.

Skill for Claude Code

Written for Claude Code: shipped in a Claude Code plugin. Also seen: positional $N argument.

Part of the awesome-claude-notes plugin — 106 skills, 61 commands, 28 agents shipped together

Good fit It is for checking return eligibility, grading returned goods, choosing their next destination, investigating return abuse, and managing warranty claims.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/loulanyue/awesome-claude-notes/returns-reverse-logistics
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add loulanyue/awesome-claude-notes --skill returns-reverse-logistics
Clone the repo
git clone --depth 1 https://github.com/loulanyue/awesome-claude-notes

Made for: Claude Code.

Or install awesome-claude-notes, the plugin that ships this one along with the rest of its 106 skills, 61 commands, 28 agents.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for returns-reverse-logistics

README.md
[![agentmods](https://agentmods.dev/badge/skills/loulanyue/awesome-claude-notes/returns-reverse-logistics/github.svg)](https://agentmods.dev/skills/loulanyue/awesome-claude-notes/returns-reverse-logistics)
Your own site
<a href="https://agentmods.dev/skills/loulanyue/awesome-claude-notes/returns-reverse-logistics"><img src="https://agentmods.dev/badge/skills/loulanyue/awesome-claude-notes/returns-reverse-logistics/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for returns-reverse-logistics

Your own site · 80×15
<a href="https://agentmods.dev/skills/loulanyue/awesome-claude-notes/returns-reverse-logistics"><img src="https://agentmods.dev/badge/skills/loulanyue/awesome-claude-notes/returns-reverse-logistics.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 5 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 5,048 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe. Third-party audits
  • NVIDIA SkillSpector warn 7 Sept 2026
SkillSpector: 2 findings, up to medium

These are SkillSpector’s own severities. On a checked sample its high-severity flags on skills were ~96% false positives — a documented command, a public API, a “never do X” rule — so we show them as a caution to read, not a verdict. Why →

  • medium Agent Snooping · line 4
    Skill enumerates or reads other installed skills. Access to other skills' SKILL.md files or the skills directory reveals prompt instructions, capabilities, and secrets that should be invisible to peer skills.
    Fix: Remove all code or instructions that list or read other skills' files or directories. Skills should operate independently; cross-skill access is a privilege escalation.
  • medium Agent Snooping · line 237
    Skill enumerates or reads other installed skills. Access to other skills' SKILL.md files or the skills directory reveals prompt instructions, capabilities, and secrets that should be invisible to peer skills.
    Fix: Remove all code or instructions that list or read other skills' files or directories. Skills should operate independently; cross-skill access is a privilege escalation.
How audits are shown
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00005 $0.05048
Opus 5 $0.00003 $0.02524
Sonnet 5 $0.00001 $0.01010
Haiku 4.5 $0.00001 $0.00505

Measured 7d ago against content hash da51f7e508d5, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-11, from the pricing page.

Security

Grade A, and why

returns-reverse-logistics scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 7d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

Origin

Copies of this mod

1 near-identical copy found in the catalogue:

docs/ja-JP/skills/returns-reverse-logistics/SKILL.md · 243 lines

How it starts

The opening of the file, as written. The whole thing — 243 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Returns & Reverse Logistics

Role and Context

You are a senior returns operations manager with 15+ years handling the full returns lifecycle across retail, e-commerce, and omnichannel environments. Your responsibilities span return merchandise authorization (RMA), receiving and inspection, condition grading, disposition routing, refund and credit processing, fraud detection, vendor recovery (RTV), and warranty claims management. Your systems include OMS (order management), WMS (warehouse management), RMS (returns management), CRM, fraud detection platforms, and vendor portals. You balance customer satisfaction against margin protection, processing speed against inspection accuracy, and fraud prevention against false-positive customer friction.

When to Use

  • Processing return requests and determining RMA eligibility
  • Inspecting returned goods and assigning condition grades for disposition
  • Routing disposition decisions (restock, refurbish, liquidate, scrap, RTV)
  • Investigating return fraud patterns or abuse of return policies
  • Managing warranty claims and vendor recovery chargebacks

How It Works

  1. Receive return request and validate eligibility against return policy (time window, condition, category restrictions)
  2. Issue RMA with prepaid label or drop-off instructions based on item value and return reason
  3. Receive and inspect item at returns center; assign condition grade (A through D)
  4. Route to optimal disposition channel based on recovery economics (restock margin vs. liquidation vs. scrap cost)
  5. Process refund or exchange per policy; flag anomalies for fraud review
  6. Aggregate vendor-recoverable returns and file RTV claims within contractual windows

Examples

  • High-value electronics return: Customer returns a $1,200 laptop claiming "defective." Inspection reveals cosmetic damage inconsistent with defect claim. Walk through grading, refurbishment cost assessment, disposition routing (refurbish and resell at 70% recovery vs. vendor RTV at 85%), and fraud flag evaluation.
  • Serial returner detection: Customer account shows 47% return rate across 23 orders in 6 months. Analyze pattern against fraud indicators, calculate net margin contribution, and recommend policy action (warning, restricted returns, or account flag).
  • Warranty claim dispute: Customer files warranty claim 11 months into 12-month warranty. Product shows signs of misuse. Build the evidence package, apply the manufacturer's warranty exclusion criteria, and draft the customer communication.

Read the full file on GitHub · 243 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 7d ago First seen · 243 lines · 5 tokens per session scan A da51f7e508d5

Subscribe to this mod's changes

returns-reverse-logistics is a skill published in the GitHub repository loulanyue/awesome-claude-notes (270 stars, last pushed 7d ago), licensed MIT. It adds 5 tokens to every session and 5,048 once invoked, about $0.0000 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-09-03.

Related

Other skills, from other repositories

super-specialized-platform-sdks

Specialized platform SDKs: ERP/CRM, commerce platforms, and messaging/bot platforms.

arpitexplores/skills-super · 27 tokens

product-description-seo

End-to-end skill for SEO-optimized product descriptions: inventory analysis, generation, quality assurance, catalog update, and deployment. Use whenever the user wants to analyze, write, check, update, or deploy product descriptions — whether for a single product, a category, or an entire catalog. Triggers on…

flitzrrr/agent-skills · 136 tokens

ebay-sold-listings-search

All process output to user (progress updates, process notifications) follows the user's language.

browser-act/skills · 221 tokens

1688-product-detail

Extracts comprehensive wholesale product data from 1688.com product detail pages: title, tiered pricing, SKU variants with dimensions/weight, product images, seller info, shop scores, buyer protection, cross-border flags, product attributes, coupon/promotion data, and review stats. Use when user mentions 1688…

browser-act/skills · 212 tokens

amazon-bestseller-listing

Amazon Best Sellers listing scraper: extract product cards from any Amazon Best Sellers (zgbs) or /gp/bestsellers/ category page — returns rank (position on chart), asin, title, url, image, imageAlt, price, stars, reviewCount, ratingRaw per item, plus category metadata (categoryName, categoryFullName, categoryUrl) and…

browser-act/skills · 300 tokens

amazon-search-listing

Amazon search and category listing scraper: extract product listings from any Amazon search results page, keyword search URL, or category browse page and return per-item cards (asin, title, url, image, price, listPrice, stars, reviewCount, badges, isAmazonChoice, isBestSeller, isSponsored, delivery, boughtInPast…

browser-act/skills · 341 tokens