call-coaching

call-coaching is a skill for Claude Code from matteotitta/genesys-skills. It costs 24 tokens per session (2,094 once invoked), scanned A, original, MIT.

A coaching report that scores one sales representative’s call against the qualification approach suited to that call and supports each finding with a quote from the transcript.

In plain words
What is it for?
Use it to review discovery, demo, or closing calls and identify the one improvement the representative should focus on next.
Why use it?
It turns a recorded call into specific feedback instead of relying on memory or general impressions.

Skill for Claude Code

Written for Claude Code: effort in frontmatter. Also seen: reads .claude/ paths; mentions Claude Code.

Good fit Use it to review discovery, demo, or closing calls and identify the one improvement the representative should focus on next.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/matteotitta/genesys-skills/call-coaching
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add matteotitta/genesys-skills --skill call-coaching
Clone the repo
git clone --depth 1 https://github.com/matteotitta/genesys-skills

Made for: Claude Code.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for call-coaching

README.md
[![agentmods](https://agentmods.dev/badge/skills/matteotitta/genesys-skills/call-coaching/github.svg)](https://agentmods.dev/skills/matteotitta/genesys-skills/call-coaching)
Your own site
<a href="https://agentmods.dev/skills/matteotitta/genesys-skills/call-coaching"><img src="https://agentmods.dev/badge/skills/matteotitta/genesys-skills/call-coaching/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for call-coaching

Your own site · 80×15
<a href="https://agentmods.dev/skills/matteotitta/genesys-skills/call-coaching"><img src="https://agentmods.dev/badge/skills/matteotitta/genesys-skills/call-coaching.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 24 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 2,094 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00024 $0.02094
Opus 5 $0.00012 $0.01047
Sonnet 5 $0.00005 $0.00419
Haiku 4.5 $0.00002 $0.00209

Measured 9d ago against content hash 9705f6a70347, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-12, from the pricing page.

Security

Grade A, and why

call-coaching scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 9d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

skills/primitives/sales-enablement/call-coaching/SKILL.md · 145 lines

How it starts

The opening of the file, as written. The whole thing — 145 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Call coaching

Score a sales rep's single call against the qualification framework that fits the call type, and return an evidence-bound coaching report: what they did well, where they fell short, the specific better moves to make next time, and the one thing to focus on. Every verdict is backed by a verbatim quote. Coach the rep; judge the call.

Built for sales-team enablement — e.g. ClientCo's SDR ramp and QA. It reads one call and helps one rep get better.


Claude Code triggers

Invoke when the user says:

  • "Coach this call" / "score this rep's call"
  • "Rep coaching report" / "how did this call go?"
  • "Grade this discovery/demo/closing call"
  • "Where did the rep miss on this call?"

Do NOT invoke when:

  • User wants patterns across many won/lost deals → use win-loss (retrospective aggregate, not per-rep coaching)
  • User wants to author a reusable sales playbook → use sales-call-playbook
  • User wants general meeting summary/notes → use transcripts
  • User wants competitive intel → use competitor-research

How this differs from its siblings

Skill Job Input → output
call-coaching (this) Make one rep better on one call One call → forward-looking per-rep coaching
win-loss Find why deals are won/lost Many calls → backward-looking aggregate patterns
sales-call-playbook Author the client's playbook No transcript → reusable reference

Input requirements

Input Required? Notes
One call transcript Required Any recorder format — see intake below
Call outcome / context Optional Helps calibrate (deal stage, amount, competitor)
Chosen framework Optional If omitted, inferred from the call type
product-messaging Recommended What we're selling — sharpens "better move" examples
sales-call-playbook Recommended The client's own playbook, if one exists

If no transcript: ask for one. A coaching report needs a real call — never fabricate one to demonstrate the format.

Read the full file on GitHub · 145 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 9d ago First seen · 145 lines · 149 tokens per session scan A 9705f6a70347

Subscribe to this mod's changes

call-coaching is a skill published in the GitHub repository matteotitta/genesys-skills (36 stars, last pushed 1mo ago), licensed MIT. It adds 24 tokens to every session and 2,094 once invoked, about $0.0001 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-09-03.

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