support-docs

support-docs is a skill for Claude Code, Codex from Maudeunfledged834/startup-founder-skills. It costs 30 tokens per session (1,859 once invoked), scanned A, a copy of support-docs, MIT.

A guide for creating customer-facing support documents, including help articles, FAQs, troubleshooting guides, API references, and getting-started guides.

In plain words
What is it for?
Use it to document a product, explain an API, answer frequent questions, describe fixes for common errors, or create an onboarding guide.
Why use it?
It helps customers solve common problems without opening a support ticket. It also organizes the document around the user's question, audience, and likely points of confusion.

Skill for Claude CodeCodex

Written for no agent in particular: nothing here depends on one.

Good fit Use it to document a product, explain an API, answer frequent questions, describe fixes for common errors, or create an onboarding guide.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/maudeunfledged834/startup-founder-skills/support-docs
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add Maudeunfledged834/startup-founder-skills --skill support-docs
Clone the repo
git clone --depth 1 https://github.com/Maudeunfledged834/startup-founder-skills

Made for: Claude Code, Codex.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for support-docs

README.md
[![agentmods](https://agentmods.dev/badge/skills/maudeunfledged834/startup-founder-skills/support-docs/github.svg)](https://agentmods.dev/skills/maudeunfledged834/startup-founder-skills/support-docs)
Your own site
<a href="https://agentmods.dev/skills/maudeunfledged834/startup-founder-skills/support-docs"><img src="https://agentmods.dev/badge/skills/maudeunfledged834/startup-founder-skills/support-docs/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for support-docs

Your own site · 80×15
<a href="https://agentmods.dev/skills/maudeunfledged834/startup-founder-skills/support-docs"><img src="https://agentmods.dev/badge/skills/maudeunfledged834/startup-founder-skills/support-docs.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 30 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 1,859 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 1 finding. A grade says what 26 rules found in the file — not that it is safe.
Origin 100% copy Near-identical to another mod in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00030 $0.01859
Opus 5 $0.00015 $0.00929
Sonnet 5 $0.00006 $0.00372
Haiku 4.5 $0.00003 $0.00186

Measured 10d ago against content hash a30eddc0f2e0, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-10, from the pricing page.

Security

Grade A, and why

support-docs scanned grade A with 1 finding against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 10d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Makes network callslowCapability

Not a fault in itself. Listed so you know the mod talks to something, and to what.

Structure: endpoint + method, authentication, request parameters (table with name/type/required/description), example request (working curl), response examples (success + every error code), and rate limits. Every code sn
Origin

This is a copy

100% identical to support-docs — 0 lines differ, which has more behind it and is treated as the original. This page carries a canonical link to it rather than competing with it.

skills/support-docs/SKILL.md · 144 lines

How it starts

The opening of the file, as written. The whole thing — 144 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Support Documentation

When to Use

Activate when a founder or team member needs to create customer-facing documentation that helps users solve problems independently. This includes prompts like "write a help center article," "create an FAQ," "document our API," "write a troubleshooting guide," "build a getting-started guide," or "our support tickets keep asking the same questions."

Context Required

  • From startup-context: product type, target user technical level, existing documentation (if any), top support ticket categories, and tools used for docs hosting (e.g., Notion, GitBook, Zendesk, ReadMe).
  • From the user: the specific topic to document, the target audience (end users, admins, developers), the user's technical sophistication, common failure modes or confusion points, and whether this is a new article or an update to existing content.

Workflow

  1. Identify document type — Determine which template fits: help center article, FAQ, troubleshooting guide, API reference, or getting-started guide. Each serves a different user intent.
  2. Define the user's entry point — How will someone find this document? Search query, error message, support agent link, in-app help button? This determines the title and opening line.
  3. Write in problem-solution format — Lead with the user's problem (in their words), then provide the solution. Never start with product architecture explanations.
  4. Apply progressive disclosure — Put the most common answer first. Nest edge cases, advanced options, and technical details in expandable sections or later in the article.
  5. Add searchability elements — Include the exact error messages, feature names, and colloquial terms users search for. Repeat key terms naturally.
  6. Test with the "3 AM rule" — Read the article as if you are a frustrated user at 3 AM with a broken workflow. Does it get you to a solution in under 2 minutes? If not, restructure.
  7. Link related articles — Add "Related" or "Next steps" links at the bottom to keep users in the self-serve flow.

Read the full file on GitHub · 144 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 10d ago First seen · 144 lines · 30 tokens per session scan A a30eddc0f2e0

Subscribe to this mod's changes

support-docs is a skill published in the GitHub repository Maudeunfledged834/startup-founder-skills (6 stars, last pushed yesterday), licensed MIT. It adds 30 tokens to every session and 1,859 once invoked, about $0.0002 per session on Opus 5. A static security scan graded it A with 1 finding (makes network calls). It is 100% identical to support-docs, differing in 0 lines, and is treated as a copy.

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