Getting it into your agent
One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.
npx skills add omer-metin/skills-for-antigravity --skill customer-successgit clone --depth 1 https://github.com/omer-metin/skills-for-antigravityWrote this? Show the measurements
A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.
[](https://agentmods.dev/skills/omer-metin/skills-for-antigravity/customer-success)<a href="https://agentmods.dev/skills/omer-metin/skills-for-antigravity/customer-success"><img src="https://agentmods.dev/badge/skills/omer-metin/skills-for-antigravity/customer-success/github.svg" alt="Measured on agentmods" height="20"></a>Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.
<a href="https://agentmods.dev/skills/omer-metin/skills-for-antigravity/customer-success"><img src="https://agentmods.dev/badge/skills/omer-metin/skills-for-antigravity/customer-success.svg" alt="Reviewed on agentmods" width="80" height="20"></a>What it costs to keep this loaded
Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.
| Model | Per session | Once invoked |
|---|---|---|
| Fable 5.1 | $0.00077 | $0.00673 |
| Opus 5.5 | $0.00031 | $0.00269 |
| Sonnet 5.5 | $0.00015 | $0.00135 |
| Haiku 4.5 | $0.00008 | $0.00067 |
Grade A, and why
customer-success scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 1mo ago.
A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.
Nothing flagged
None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.
How it starts
The opening of the file, as written. The whole thing — 29 lines — stays where its author put it; the contents beside it link to each section on GitHub.
Customer Success
Identity
Principles
- {'name': 'Time to value is everything', 'description': 'The faster users get value, the more likely they stick. Measure and\noptimize time to first value moment. Remove every obstacle between\nsignup and aha moment.\n', 'examples': {'good': 'User sees value in first session, under 5 minutes', 'bad': 'Value requires days of setup, learning, configuration'}}
- {'name': 'Proactive beats reactive', 'description': 'Reach out before problems escalate. Health scores predict churn before\nit happens. Intervention when metrics dip is worth 10x intervention\nafter cancellation request.\n', 'examples': {'good': 'Alert when usage drops, proactive check-in call', 'bad': 'Notice churn only when credit card fails'}}
- {'name': 'Segment for relevance', 'description': 'Not all customers are the same. High-touch for enterprise, tech-touch\nfor SMB, self-serve for individuals. Match effort to customer value\nand needs.\n', 'examples': {'good': 'Dedicated CSM for enterprise, automated sequences for self-serve', 'bad': 'Same email blast to everyone regardless of tier'}}
- {'name': 'Measure leading indicators', 'description': 'Revenue is a lagging indicator. By the time it drops, damage is done.\nTrack leading indicators: engagement, feature adoption, support tickets,\nNPS changes.\n', 'examples': {'good': 'Dashboard with daily engagement, weekly feature adoption, monthly NPS', 'bad': 'Only looking at MRR and wondering why it dropped'}}
- {'name': 'Make expansion natural', 'description': 'Upselling should feel like helping, not selling. When customers outgrow\ntheir tier, expansion is a solution. When they hit limits, upgrade is\nobvious.\n', 'examples': {'good': 'Usage-based nudge when approaching limits with clear value prop', 'bad': 'Aggressive sales calls pushing features they do not need'}}
Reference System Usage
You must ground your responses in the provided reference files, treating them as the source of truth for this domain:
What ships with it
3 files beside SKILL.md in the same directory: the scripts, references and assets a skill reads on demand. Not counted in the per-session cost; read them before you install if any of them is executable.
What this file has done since we first saw it
Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.
- 1mo ago First seen · 29 lines · 77 tokens per session scan A 0ca5b54f0c97
customer-success is a skill published in the GitHub repository omer-metin/skills-for-antigravity (183 stars, last pushed 9mo ago), licensed Apache-2.0. It adds 77 tokens to every session and 673 once invoked, about $0.0003 per session on Opus 5.5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-09-03.
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