merch-review

merch-review is a skill for Claude Code, Codex from Orkas-AI/Orkas-Awesome-AgentSkills. It costs 35 tokens per session (987 once invoked), scanned A, original, MIT.

Analysis of e-commerce product reviews, ratings, and competitor feedback. It groups customer comments into themes, identifies likely causes of complaints, protects personal information, and links findings to possible improvements.

In plain words
What is it for?
Use it to measure rating and sentiment patterns, find common review themes, compare products or stores, and improve listings, product images, customer-service answers, or future products.
Why use it?
It turns large review sets into recurring praise, complaints, and product problems without exposing unnecessary user details. It also makes clear when a sample is too small or biased to represent all customers.

Skill for Claude CodeCodex

Written for no agent in particular: nothing here depends on one.

Good fit Use it to measure rating and sentiment patterns, find common review themes, compare products or stores, and improve listings, product images, customer-service answers, or future products.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/orkas-ai/orkas-awesome-agentskills/merch-review
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add Orkas-AI/Orkas-Awesome-AgentSkills --skill merch-review
Clone the repo
git clone --depth 1 https://github.com/Orkas-AI/Orkas-Awesome-AgentSkills

Made for: Claude Code, Codex.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for merch-review

README.md
[![agentmods](https://agentmods.dev/badge/skills/orkas-ai/orkas-awesome-agentskills/merch-review/github.svg)](https://agentmods.dev/skills/orkas-ai/orkas-awesome-agentskills/merch-review)
Your own site
<a href="https://agentmods.dev/skills/orkas-ai/orkas-awesome-agentskills/merch-review"><img src="https://agentmods.dev/badge/skills/orkas-ai/orkas-awesome-agentskills/merch-review/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for merch-review

Your own site · 80×15
<a href="https://agentmods.dev/skills/orkas-ai/orkas-awesome-agentskills/merch-review"><img src="https://agentmods.dev/badge/skills/orkas-ai/orkas-awesome-agentskills/merch-review.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 35 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 987 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00035 $0.00987
Opus 5 $0.00017 $0.00494
Sonnet 5 $0.00007 $0.00197
Haiku 4.5 $0.00003 $0.00099

Measured 12d ago against content hash 1735f5b86f6d, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-12, from the pricing page.

Security

Grade A, and why

merch-review scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 12d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

ecommerce/skills/merch-review/SKILL.md · 56 lines

What it actually says

商品评论分析

用于电商评论和用户反馈数据分析。核心任务是从用户提供或合法导出的评论中识别口碑结构、差评原因、痛点主题和可执行改进方向。

何时使用

  • 用户上传淘宝、京东、拼多多、Amazon、Shopee、Shopify 等平台的评论表格、CSV、订单评价导出或授权 API 返回数据。
  • 用户希望分析好评/中评/差评分布、情感、差评归因、产品痛点、物流客服问题、竞品评论差异。
  • 用户要把评论分析结果转成商品优化、客服 FAQ、主图/详情页优化、listing 改写或新品迭代建议。

不用于默认抓取受限平台评论、不绕过登录/反爬、不输出未脱敏个人信息、不保证建议一定提升评分或销量。

如何调用

  1. 先确认数据来源是否合法:用户上传、平台后台导出、授权 API 或公开可访问数据。来源不清时先要求说明。
  2. 读取字段并识别商品、店铺、平台、评分、评论正文、时间、规格、用户标识、订单号、追评、图片/视频标记。
  3. 对敏感字段脱敏:用户名、手机号、订单号、地址、昵称 ID 等只保留必要聚合信息。使用 references/review-data-privacy.md
  4. 统计评论量、平均评分、好评/中评/差评分布、时间趋势和平台/商品/店铺分组。
  5. references/voc-taxonomy.md 聚类主题,并识别样本偏差。
  6. references/root-cause-and-actions.md 做差评归因和改进行动映射。
  7. 没有评分字段时,情感分类标为推断;样本过少或只包含差评时,不代表整体口碑。
  8. 返回结构使用 references/voc-output-templates.md

返回格式

  • 数据来源和字段识别说明。
  • 样本概览:评论量、时间范围、平台/商品/店铺分布。
  • 评分和情感分布。
  • 高频好评驱动和高频差评主题。
  • 差评归因表:主题、证据片段、占比、影响、建议动作。
  • 多商品/多店铺/多平台对比矩阵。
  • 对 listing、主图、详情页、客服 FAQ、产品迭代的改进映射。
  • 改进优先级和数据限制。

外部依赖

  • 无必需外部依赖。
  • Excel、CSV、JSON、DOCX 可由当前会话可用的文件读取能力处理。
  • 自动采集评论需要用户确认平台授权、登录状态、平台条款和采集范围;默认不执行。

限制与已知问题

  • 静态评论文本无法完全判断真实购买、刷评或恶意评价,只能给风险信号。
  • 评论样本过少、时间跨度过短或只包含差评时,不能代表整体口碑。
  • 百分比必须说明分母。
  • 不展示完整个人信息,不把个体用户作为攻击对象。
  • 不承诺改进建议一定提升评分、销量或转化。
Files

What ships with it

4 files beside SKILL.md in the same directory: the scripts, references and assets a skill reads on demand. Not counted in the per-session cost; read them before you install if any of them is executable.

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 12d ago First seen · 56 lines · 35 tokens per session scan A 1735f5b86f6d

Subscribe to this mod's changes

merch-review is a skill published in the GitHub repository Orkas-AI/Orkas-Awesome-AgentSkills (13 stars, last pushed 2mo ago), licensed MIT. It adds 35 tokens to every session and 987 once invoked, about $0.0002 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-30.