ticket-workpad

ticket-workpad is a skill for Claude Code, Codex from PacificStudio/openase. It costs 23 tokens per session (603 once invoked), scanned A, original, Apache-2.0.

A persistent work log for a support ticket, stored as a comment on the ticket so progress survives interruptions or handoffs.

In plain words
What is it for?
Use it to create or update the ticket’s standard workpad while carrying out a long-running task or resuming work later.
Why use it?
It keeps the plan, environment, progress, and execution notes in one recoverable place rather than scattered across temporary agent messages.

Skill for Claude CodeCodex

Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

agentmods
npx agentmods add skills/pacificstudio/openase/ticket-workpad
Any agent
npx skills add PacificStudio/openase --skill ticket-workpad
Clone the repo
git clone --depth 1 https://github.com/PacificStudio/openase

Made for: Claude Code, Codex.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for ticket-workpad

README.md
[![agentmods](https://agentmods.dev/badge/skills/pacificstudio/openase/ticket-workpad.svg)](https://agentmods.dev/skills/pacificstudio/openase/ticket-workpad)
Your own site
<a href="https://agentmods.dev/skills/pacificstudio/openase/ticket-workpad"><img src="https://agentmods.dev/badge/skills/pacificstudio/openase/ticket-workpad.svg" alt="Measured on agentmods" height="20"></a>
Per session 23 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 603 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. Scan, not verified.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5 $0.00023 $0.00603
Opus 5 $0.00012 $0.00302
Sonnet 5 $0.00005 $0.00121
Haiku 4.5 $0.00002 $0.00060

Measured 4d ago against content hash 37459d8b7834, method: parsed. Prices are Anthropic first-party input rates as of 2026-08-30, from the pricing page.

Security

Grade A, and why

ticket-workpad scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 4d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

internal/builtin/skills/ticket-workpad/SKILL.md · 69 lines

What it actually says

Ticket Workpad

The Workpad is the single persistent progress board for the current ticket. Bind this skill to ticket workflows that need long-running execution and resume support so agents consistently write durable state into one persistent comment instead of scattering it across ephemeral context.

Its job is not to expose platform APIs directly. It defines a persistence convention on top of primitive platform comments:

  • The platform base comes from the openase-platform skill: ticket comment list/create/update.
  • ticket-workpad defines which comment counts as the workpad, how to upsert it idempotently, and which sections should be maintained.
  • This lets later agents recover execution state from the same workpad comment even after runtime restarts, rescheduling, or lost conversation context.

Workpad upsert is no longer a standalone CLI subcommand. Call the injected openase-platform helper script instead; it will add the standard heading automatically and reuse or update the persistent comment.

Recommended usage:

cat <<'EOF' >/tmp/workpad.md
Environment
- <host>:<abs-workdir>@<short-sha>

Plan
- step 1
- step 2

Progress
- inspecting current implementation

Validation
- not run yet

Notes
- assumptions or blockers
EOF

OPENASE_PLATFORM_HELPER=""
for candidate in \
  ./.codex/skills/openase-platform/scripts/upsert_workpad.sh \
  ./.claude/skills/openase-platform/scripts/upsert_workpad.sh \
  ./.gemini/skills/openase-platform/scripts/upsert_workpad.sh \
  ./.agents/skills/openase-platform/scripts/upsert_workpad.sh \
  ./.agent/skills/openase-platform/scripts/upsert_workpad.sh
do
  if [ -x "$candidate" ]; then
    OPENASE_PLATFORM_HELPER="$candidate"
    break
  fi
done

if [ -z "$OPENASE_PLATFORM_HELPER" ]; then
  echo "openase-platform helper script not found" >&2
  exit 1
fi

"$OPENASE_PLATFORM_HELPER" --body-file /tmp/workpad.md

Execution rules:

  • Write the first workpad before you start changing code. Do not backfill it afterward.
  • Update the same comment after each major phase instead of creating new comments repeatedly.
  • Continuously maintain at least Plan, Progress, Validation, and Notes.
  • Treat the workpad as the resume point across runtimes and record the information the next agent will actually need, not a one-off chat summary.
  • If the workflow binds this skill, maintaining the workpad is mandatory. It is part of the execution loop, not optional decoration.
  • If you are blocked, record the blocker and missing prerequisites in the workpad instead of exiting silently.
Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 4d ago First seen · 69 lines · 23 tokens per session scan A 37459d8b7834

Subscribe to this mod's changes

ticket-workpad is a skill published in the GitHub repository PacificStudio/openase (265 stars, last pushed 25d ago), licensed Apache-2.0. It adds 23 tokens to every session and 603 once invoked, about $0.0001 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-30.

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