ticket-triage

ticket-triage is a skill for Claude Code from PrabhdeepSingh/claude-plugins. It costs 114 tokens per session (2,735 once invoked), scanned A, original, MIT.

A ticket-triage guide that turns one vague issue report into a bounded specification with testable acceptance criteria. Ticket triage means clarifying what needs to be built before implementation begins.

In plain words
What is it for?
Use it when scoping or specifying a single tracker ticket, or when deciding what small question must be answered before work can begin.
Why use it?
It prevents developers or agents from guessing at the problem and keeps unclear requirements from turning directly into production code.

Skill for Claude Code

Written for Claude Code: allowed-tools in frontmatter.

Part of the sonu plugin — 26 skills, 3 commands shipped together

Good fit Use it when scoping or specifying a single tracker ticket, or when deciding what small question must be answered before work can begin.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/prabhdeepsingh/claude-plugins/ticket-triage
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add PrabhdeepSingh/claude-plugins --skill ticket-triage
Clone the repo
git clone --depth 1 https://github.com/PrabhdeepSingh/claude-plugins

Made for: Claude Code.

Or install sonu, the plugin that ships this one along with the rest of its 26 skills, 3 commands.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for ticket-triage

README.md
[![agentmods](https://agentmods.dev/badge/skills/prabhdeepsingh/claude-plugins/ticket-triage.svg)](https://agentmods.dev/skills/prabhdeepsingh/claude-plugins/ticket-triage)
Your own site
<a href="https://agentmods.dev/skills/prabhdeepsingh/claude-plugins/ticket-triage"><img src="https://agentmods.dev/badge/skills/prabhdeepsingh/claude-plugins/ticket-triage.svg" alt="Measured on agentmods" height="20"></a>
Per session 114 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 2,735 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00114 $0.02735
Opus 5 $0.00057 $0.01367
Sonnet 5 $0.00023 $0.00547
Haiku 4.5 $0.00011 $0.00274

Measured 7d ago against content hash 34df56498f87, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-07, from the pricing page.

Security

Grade A, and why

ticket-triage scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 7d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

sonu/skills/ticket-triage/SKILL.md · 95 lines

How it starts

The opening of the file, as written. The whole thing — 95 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Ticket triage — make the ticket good enough to build from

A vague ticket is not ready for a human or an agent. Somebody has to convert "login is broken sometimes" into a bounded problem with testable acceptance criteria, and doing that work before implementation starts is what keeps the build from becoming a guess. That conversion is this skill's only job, and the artifact it produces is the spec every later stage inherits.

The discipline that makes it useful is restraint. A triage pass that quietly starts fixing things destroys the human approval gate — the whole point is that a person reads the spec and decides whether it should be built at all.

How to apply this

Apply to $ARGUMENTS — the text typed after the invocation, a ticket id or URL. If that token appears literally or is empty, derive the ticket from context (the one /sonu:factory routed, or the one under discussion). With no ticket identifiable, say so and stop; never triage a ticket you had to guess at.

Load Skill(sonu:ticket-lifecycle) first for tracker resolution, the taxonomy, and the claim rules, then run sections 1 through 5 in order. Sections 1 and 2 are not optional preliminaries — a spec written without them is fiction.


1. Claim before anything else

Resolve the tracker, then claim the ticket before doing any work — the adapter's claim operation on the spec trigger: confirm it is present, clear it, confirm it is gone. Use the adapter's name for that trigger rather than a hardcoded string (a label on GitHub, Jira, and Linear; the trigger: field on a local ticket file). If the claim fails — including a trigger that was already absent — stop and report: another session holds this ticket.

Claim first, before the deep read in section 2. Reading a long ticket and inspecting code takes minutes, and every one of those minutes is a window where a second session can claim the same ticket and write a competing spec. Fetching just enough to identify the ticket is fine; the full read happens after the claim lands.

Read the full file on GitHub · 95 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 7d ago First seen · 95 lines · 114 tokens per session scan A 34df56498f87

Subscribe to this mod's changes

ticket-triage is a skill published in the GitHub repository PrabhdeepSingh/claude-plugins (3 stars, last pushed today), licensed MIT. It adds 114 tokens to every session and 2,735 once invoked, about $0.0006 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-31.