analyzing-user-feedback

analyzing-user-feedback is a skill for Claude Code, Codex from RefoundAI/lenny-skills. It costs 28 tokens per session (1,295 once invoked), scanned A, original, MIT.

A guide to turning large amounts of customer feedback—such as interviews, reviews, and support requests—into product decisions.

In plain words
What is it for?
Use it to group feedback, judge how representative it is, design internal product-use checks, and synthesize qualitative and quantitative data with AI.
Why use it?
It helps separate recurring needs from isolated opinions and connect reported problems to the situations that caused them.

Skill for Claude CodeCodex

Written for no agent in particular: nothing here depends on one.

not rated 1.3krepo +8 1mo ago A scan Socket: passSnyk: passSkillSpector: pass 28 tokens original MIT

Good fit Use it to group feedback, judge how representative it is, design internal product-use checks, and synthesize qualitative and quantitative data with AI.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/refoundai/lenny-skills/analyzing-user-feedback
About the project

Lenny Skills is a collection of product-management and engineering workflows for Claude Code and other AI agents, covering areas such as strategy, research, planning, shipping, growth, and hiring. Each skill gives an agent specialized guidance, frameworks, checklists, or templates for product work, and the catalogue contains many of these skills.

RefoundAI/lenny-skills · 1,315 stars · on GitHub

Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add RefoundAI/lenny-skills --skill analyzing-user-feedback
Clone the repo
git clone --depth 1 https://github.com/RefoundAI/lenny-skills

Made for: Claude Code, Codex.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for analyzing-user-feedback

README.md
[![agentmods](https://agentmods.dev/badge/skills/refoundai/lenny-skills/analyzing-user-feedback/github.svg)](https://agentmods.dev/skills/refoundai/lenny-skills/analyzing-user-feedback)
Your own site
<a href="https://agentmods.dev/skills/refoundai/lenny-skills/analyzing-user-feedback"><img src="https://agentmods.dev/badge/skills/refoundai/lenny-skills/analyzing-user-feedback/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for analyzing-user-feedback

Your own site · 80×15
<a href="https://agentmods.dev/skills/refoundai/lenny-skills/analyzing-user-feedback"><img src="https://agentmods.dev/badge/skills/refoundai/lenny-skills/analyzing-user-feedback.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 28 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 1,295 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe. Third-party audits
  • Socket pass 18 Mar 2026
  • Snyk pass 15 Feb 2026
  • NVIDIA SkillSpector pass 7 Sept 2026
How audits are shown
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00028 $0.01295
Opus 5 $0.00014 $0.00647
Sonnet 5 $0.00006 $0.00259
Haiku 4.5 $0.00003 $0.00129

Measured 10d ago against content hash 8a03e1018f24, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-09, from the pricing page.

Security

Grade A, and why

analyzing-user-feedback scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 10d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

skills/analyzing-user-feedback/SKILL.md · 81 lines

How it starts

The opening of the file, as written. The whole thing — 81 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Analyzing User Feedback

Transform raw signals into actionable insights by scaling empathy and synthesis.

Help the user with analyzing user feedback using insights from 19 guests and posts across Lenny's Podcast and Newsletter.

How to Help

  1. Categorize signals - Help the user group disparate feedback into themes or segments based on user influence and frequency.
  2. Assess representativeness - Determine if feedback reflects a vocal minority or a broad user need using representation frameworks.
  3. Set up dogfooding - Design internal processes to experience friction firsthand through audits and mandatory usage programs.
  4. Apply AI synthesis - Guide the user in using LLMs to process large datasets like transcripts, reviews, and support tickets.

Core Principles

Experiential Empathy

Jeff Weinstein: "We show up four to eight people total pretend to be some company with some outcome problem. Rule one is you do not work at Stripe and rule two is we're not here to solve any problems. This is just about practicing empathy for the customer."

Build deeper empathy by having internal teams experience product friction firsthand without the distraction of immediate problem solving.

Mandatory Service Participation

Keith Yandell: "We have a program called WeDash, where, four times, a year all employees are required to go do deliveries. And I love doing it. I do it more than four times a year, and I usually take my daughters with me."

Require every employee to perform the core service of the business to build authentic empathy and surface operational bugs.

Creator Mindset Immersion

Maya Prohovnik: "If they talk to users all the time, they see the data, but all of them, once they finally start doing their podcast, they're like, I get it. Something clicked and now I feel like I really understand what they need. And I guess building tools for creators is similar to building a B2B product where you really have to understand business, it's their livelihood."

Read the full file on GitHub · 81 lines

Files

What ships with it

2 files beside SKILL.md in the same directory: the scripts, references and assets a skill reads on demand. Not counted in the per-session cost; read them before you install if any of them is executable.

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 10d ago First seen · 81 lines · 28 tokens per session scan A 8a03e1018f24

Subscribe to this mod's changes

analyzing-user-feedback is a skill published in the GitHub repository RefoundAI/lenny-skills (1,315 stars, last pushed 1mo ago), licensed MIT. It adds 28 tokens to every session and 1,295 once invoked, about $0.0001 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-30.

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