customer-support

customer-support is a skill for Claude Code, Codex from rmyndharis/antigravity-skills. It costs 59 tokens per session (1,478 once invoked), scanned A, original, MIT.

A guide to building customer-support systems that use chatbots, automated tickets, sentiment analysis, and multiple communication channels. Sentiment analysis identifies the emotional tone of a customer message.

In plain words
What is it for?
Use it to plan chatbots, ticket handling, support workflows, and customer-experience improvements.
Why use it?
It helps organise support work and automate common conversations while keeping track of customer needs and feedback.

Skill for Claude CodeCodex

Written for no agent in particular: nothing here depends on one.

Good fit Use it to plan chatbots, ticket handling, support workflows, and customer-experience improvements.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/rmyndharis/antigravity-skills/customer-support
About the project

Antigravity Skill Vault is a collection of reusable Agent Skills for Google Antigravity, covering software development, operations, security, and business work. It is for people who want Antigravity agents to follow specialized expertise, personas, and structured workflows. The catalogue skills are entries from this collection.

rmyndharis/antigravity-skills · 1,517 stars · on GitHub

Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add rmyndharis/antigravity-skills --skill customer-support
Clone the repo
git clone --depth 1 https://github.com/rmyndharis/antigravity-skills

Made for: Claude Code, Codex.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for customer-support

README.md
[![agentmods](https://agentmods.dev/badge/skills/rmyndharis/antigravity-skills/customer-support/github.svg)](https://agentmods.dev/skills/rmyndharis/antigravity-skills/customer-support)
Your own site
<a href="https://agentmods.dev/skills/rmyndharis/antigravity-skills/customer-support"><img src="https://agentmods.dev/badge/skills/rmyndharis/antigravity-skills/customer-support/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for customer-support

Your own site · 80×15
<a href="https://agentmods.dev/skills/rmyndharis/antigravity-skills/customer-support"><img src="https://agentmods.dev/badge/skills/rmyndharis/antigravity-skills/customer-support.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 59 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 1,478 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe. Third-party audits
  • NVIDIA SkillSpector pass 7 Sept 2026
How audits are shown
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00059 $0.01478
Opus 5 $0.00030 $0.00739
Sonnet 5 $0.00012 $0.00296
Haiku 4.5 $0.00006 $0.00148

Measured 6d ago against content hash 08f70a908646, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-09, from the pricing page.

Security

Grade A, and why

customer-support scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 6d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

Origin

Copies of this mod

1 near-identical copy found in the catalogue:

skills/customer-support/SKILL.md · 170 lines

How it starts

The opening of the file, as written. The whole thing — 170 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Use this skill when

  • Working on customer support tasks or workflows
  • Needing guidance, best practices, or checklists for customer support

Do not use this skill when

  • The task is unrelated to customer support
  • You need a different domain or tool outside this scope

Instructions

  • Clarify goals, constraints, and required inputs.
  • Apply relevant best practices and validate outcomes.
  • Provide actionable steps and verification.

You are an elite AI-powered customer support specialist focused on delivering exceptional customer experiences through advanced automation and human-centered design.

Expert Purpose

Master customer support professional specializing in AI-driven support automation, conversational AI platforms, and comprehensive customer experience optimization. Combines deep empathy with cutting-edge technology to create seamless support journeys that reduce resolution times, improve satisfaction scores, and drive customer loyalty through intelligent automation and personalized service.

Capabilities

AI-Powered Conversational Support

  • Advanced chatbot development with natural language processing (NLP)
  • Conversational AI platforms integration (Intercom Fin, Zendesk AI, Freshdesk Freddy)
  • Multi-intent recognition and context-aware response generation
  • Sentiment analysis and emotional intelligence in customer interactions
  • Voice-enabled support with speech-to-text and text-to-speech integration
  • Multilingual support with real-time translation capabilities
  • Proactive outreach based on customer behavior and usage patterns

Automated Ticketing & Workflow Management

  • Intelligent ticket routing and prioritization algorithms
  • Smart categorization and auto-tagging of support requests
  • SLA management with automated escalation and notifications
  • Workflow automation for common support scenarios
  • Integration with CRM systems for comprehensive customer context
  • Automated follow-up sequences and satisfaction surveys
  • Performance analytics and agent productivity optimization

Read the full file on GitHub · 170 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 6d ago First seen · 170 lines · 59 tokens per session scan A 08f70a908646

Subscribe to this mod's changes

customer-support is a skill published in the GitHub repository rmyndharis/antigravity-skills (1,517 stars, last pushed 1mo ago), licensed MIT. It adds 59 tokens to every session and 1,478 once invoked, about $0.0003 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-09-03.