onboarding-playbook-creation

onboarding-playbook-creation is a skill for Claude Code, Codex from seb1n/awesome-ai-agent-skills. It costs 44 tokens per session (2,127 once invoked), scanned A, original, MIT.

A structured plan for guiding new customers from signup to regular product use. It divides onboarding into phases with milestones, checklists, communication templates, durations, and assigned owners.

In plain words
What is it for?
Use it to design customer onboarding around welcome, setup, first value, and continued adoption activities, with measurable outcomes such as completed integrations or active users.
Why use it?
It replaces inconsistent customer handoffs with a repeatable process that defines what successful setup and early product value look like.

Skill for Claude CodeCodex

Written for no agent in particular: nothing here depends on one.

Good fit Use it to design customer onboarding around welcome, setup, first value, and continued adoption activities, with measurable outcomes such as completed integrations or active users.

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Install with agentmods
npx agentmods add skills/seb1n/awesome-ai-agent-skills/onboarding-playbook-creation
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add seb1n/awesome-ai-agent-skills --skill onboarding-playbook-creation
Clone the repo
git clone --depth 1 https://github.com/seb1n/awesome-ai-agent-skills

Made for: Claude Code, Codex.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for onboarding-playbook-creation

README.md
[![agentmods](https://agentmods.dev/badge/skills/seb1n/awesome-ai-agent-skills/onboarding-playbook-creation/github.svg)](https://agentmods.dev/skills/seb1n/awesome-ai-agent-skills/onboarding-playbook-creation)
Your own site
<a href="https://agentmods.dev/skills/seb1n/awesome-ai-agent-skills/onboarding-playbook-creation"><img src="https://agentmods.dev/badge/skills/seb1n/awesome-ai-agent-skills/onboarding-playbook-creation/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for onboarding-playbook-creation

Your own site · 80×15
<a href="https://agentmods.dev/skills/seb1n/awesome-ai-agent-skills/onboarding-playbook-creation"><img src="https://agentmods.dev/badge/skills/seb1n/awesome-ai-agent-skills/onboarding-playbook-creation.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 44 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 2,127 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe. Third-party audits
  • NVIDIA SkillSpector pass 7 Sept 2026
How audits are shown
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00044 $0.02127
Opus 5 $0.00022 $0.01064
Sonnet 5 $0.00009 $0.00425
Haiku 4.5 $0.00004 $0.00213

Measured 13d ago against content hash 40d95eeb2043, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-12, from the pricing page.

Security

Grade A, and why

onboarding-playbook-creation scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 13d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

customer-success/onboarding-playbook-creation/SKILL.md · 145 lines

How it starts

The opening of the file, as written. The whole thing — 145 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Onboarding Playbook Creation

Build comprehensive onboarding playbooks that guide new customers from signup to first value and sustained adoption. This skill produces phased workflows with explicit milestones, task checklists, communication templates, and clear ownership so that every customer follows a repeatable path to success regardless of which CSM is assigned.

Workflow

  1. Define success milestones — Identify the 3-5 concrete outcomes that signal a customer has been successfully onboarded. These should be measurable product actions, not vague goals. Examples: "first report generated," "3+ team members active," "integration with primary data source complete." Tie each milestone to a business outcome the customer cares about to maintain alignment with their goals throughout the process.

  2. Map onboarding phases — Structure the journey into distinct phases, each with a clear entry criteria, exit criteria, and expected duration. A standard B2B framework uses four phases: Welcome (Day 0-3) — account setup and introductions. Setup (Day 4-10) — technical configuration and data import. First Value (Day 11-20) — achieving the initial "aha moment" with the product. Adoption (Day 21-30) — expanding usage across the team and embedding into workflows.

  3. Create task checklists per phase — Break each phase into specific, actionable tasks with owners (CSM, customer, SE, product). Each task should have an estimated duration, dependencies on prior tasks, and a definition of done. Include both internal tasks (create customer Slack channel, schedule kickoff) and customer-facing tasks (invite team members, connect data source).

  4. Design communication templates — Write email and in-app message templates for each phase transition and key touchpoint. Include: welcome email, kickoff meeting agenda, mid-onboarding check-in, milestone celebration, risk alert (if a milestone is missed), and graduation email. Each template should have personalization tokens and conditional blocks based on customer segment.

Read the full file on GitHub · 145 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 13d ago First seen · 145 lines · 44 tokens per session scan A 40d95eeb2043

Subscribe to this mod's changes

onboarding-playbook-creation is a skill published in the GitHub repository seb1n/awesome-ai-agent-skills (179 stars, last pushed 1mo ago), licensed MIT. It adds 44 tokens to every session and 2,127 once invoked, about $0.0002 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-30.

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