customer-stories

customer-stories is a skill for Claude Code from stefanoskarakasis/Product-Marketing-Skills. It costs 94 tokens per session (2,364 once invoked), scanned A, original, MIT.

A skill for taking a B2B customer story from its first questions to customer approval. It supports kickoff, interviews, drafting, review materials, and final checking while verifying every statistic and quote.

In plain words
What is it for?
Use it for a new case study, customer interview questions, turning notes into a story, preparing customer approval materials, or auditing a finished draft.
Why use it?
It gives customer-story work a defined path and avoids assuming people's roles or inventing evidence. It also routes different stages of the story to the appropriate work.

Skill for Claude Code

Written for Claude Code: shipped in a Claude Code plugin. Also seen: mentions .claude-plugin.

Part of the pmm-growth plugin — 5 skills, 5 commands shipped together

Good fit Use it for a new case study, customer interview questions, turning notes into a story, preparing customer approval materials, or auditing a finished draft.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/stefanoskarakasis/product-marketing-skills/customer-stories
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add stefanoskarakasis/Product-Marketing-Skills --skill customer-stories
Clone the repo
git clone --depth 1 https://github.com/stefanoskarakasis/Product-Marketing-Skills

Made for: Claude Code.

Or install pmm-growth, the plugin that ships this one along with the rest of its 5 skills, 5 commands.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for customer-stories

README.md
[![agentmods](https://agentmods.dev/badge/skills/stefanoskarakasis/product-marketing-skills/customer-stories/github.svg)](https://agentmods.dev/skills/stefanoskarakasis/product-marketing-skills/customer-stories)
Your own site
<a href="https://agentmods.dev/skills/stefanoskarakasis/product-marketing-skills/customer-stories"><img src="https://agentmods.dev/badge/skills/stefanoskarakasis/product-marketing-skills/customer-stories/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for customer-stories

Your own site · 80×15
<a href="https://agentmods.dev/skills/stefanoskarakasis/product-marketing-skills/customer-stories"><img src="https://agentmods.dev/badge/skills/stefanoskarakasis/product-marketing-skills/customer-stories.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 94 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 2,364 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00094 $0.02364
Opus 5.5 $0.00038 $0.00946
Sonnet 5.5 $0.00019 $0.00473
Haiku 4.5 $0.00009 $0.00236

Measured 8d ago against content hash c15fb39b88c1, method: parsed. Prices are Anthropic first-party input rates as of 2026-10-07, from the pricing page.

Security

Grade A, and why

customer-stories scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 8d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

pmm-growth/skills/customer-stories/SKILL.md · 173 lines

How it starts

The opening of the file, as written. The whole thing — 173 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Customer Stories

Takes a customer story from first idea to customer approval in a fixed seven-block structure. You choose the depth and the angle. The skill never invents evidence, never assumes who does what, and checks its own draft before handing it over.

Trigger

  • When: A story needs a kickoff or brief, a call needs questions, notes need to become a story, a draft needs to go to the customer, or a finished story needs checking.
  • Not for: Raw transcript synthesis → interview-summary. Posts, releases or blurbs from a finished story → writing-assistant. One stat or quote on its own → proof-points.
  • Example prompts:
    • "We want a story on Harbor & Pine. Where do we start?"
    • "I have a customer call Thursday. What do I ask?"
    • "Write a customer story from these notes."
    • "Prepare what we send the customer for review."
    • "Make this writing-assistant draft publishable." (edge: routes to Audit)

Inputs

  • Args: Customer name. Depth: short, standard or deep. Mode is read from what you paste and from the story's stage in the ledger: new story → Kickoff, questions → Interview, notes → Draft, draft ready → Review pack, a finished story → Audit.
  • Defaults: Three stats maximum. Seven blocks, fixed order.
  • Context keys: /foundation/brain.md (optional), /context/customer-stories.md (the ledger), pasted material, connector pulls (CRM, call recordings, survey comments, Drive).
    • Brain contract: Reads: Section 2 (who the story is for), 3 (alternatives, claims), 4 (voice), 6 (approved proof). Writes: none. Never writes to: Sections 1 to 6. Confirmed claims go to proof-points.

Pre-flight

  • Load the brain. If missing, say once: "No PMM context found. Run product-marketing-context to make this significantly sharper. Continuing with assumption-based output."
  • Load the ledger. If missing, run Setup in Step 2. If the story already has a packet, show its stage and next action and resume there.
  • A draft from writing-assistant or anywhere else is an Audit.
  • Treat connector pulls and survey comments as unverified until the writer confirms them.

Read the full file on GitHub · 173 lines

Files

What ships with it

4 files beside SKILL.md in the same directory: the scripts, references and assets a skill reads on demand. Not counted in the per-session cost; read them before you install if any of them is executable.

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 8d ago Changed · +4 lines c15fb39b88c1
  2. 16d ago Changed 28c527acf37a
  3. 17d ago First seen · 169 lines · 94 tokens per session scan A 4bc00e9caaa5

Subscribe to this mod's changes

customer-stories is a skill published in the GitHub repository stefanoskarakasis/Product-Marketing-Skills (8 stars, last pushed yesterday), licensed MIT. It adds 94 tokens to every session and 2,364 once invoked, about $0.0004 per session on Opus 5.5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-10-11.

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