persona-customer-support

persona-customer-support is a skill for Claude Code, Codex from StreakYC/googleworkspacecli. It costs 17 tokens per session (304 once invoked), scanned A, a copy of persona-customer-support, Apache-2.0.

A customer-support persona for tracking tickets, responding to customers, escalating issues, and managing follow-ups. It uses connected Workspace tools such as Gmail, Sheets, Chat, and Calendar.

In plain words
What is it for?
Use it to triage support email, create tasks from customer messages, log ticket updates in a sheet, alert the team about urgent issues, and schedule follow-up calls.
Why use it?
It turns support emails into trackable tasks and connects ticket updates, escalations, and meetings in one workflow.

Skill for Claude CodeCodex

Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

agentmods
npx agentmods add skills/streakyc/googleworkspacecli/persona-customer-support
Any agent
npx skills add StreakYC/googleworkspacecli --skill persona-customer-support
Clone the repo
git clone --depth 1 https://github.com/StreakYC/googleworkspacecli

Made for: Claude Code, Codex.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for persona-customer-support

README.md
[![agentmods](https://agentmods.dev/badge/skills/streakyc/googleworkspacecli/persona-customer-support.svg)](https://agentmods.dev/skills/streakyc/googleworkspacecli/persona-customer-support)
Your own site
<a href="https://agentmods.dev/skills/streakyc/googleworkspacecli/persona-customer-support"><img src="https://agentmods.dev/badge/skills/streakyc/googleworkspacecli/persona-customer-support.svg" alt="Measured on agentmods" height="20"></a>
Per session 17 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 304 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. Scan, not verified.
Origin 100% copy Near-identical to another mod in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5 $0.00017 $0.00304
Opus 5 $0.00009 $0.00152
Sonnet 5 $0.00003 $0.00061
Haiku 4.5 $0.00002 $0.00030

Measured 4d ago against content hash 66b051c90875, method: parsed. Prices are Anthropic first-party input rates as of 2026-08-30, from the pricing page.

Security

Grade A, and why

persona-customer-support scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 4d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

Origin

This is a copy

100% identical to persona-customer-support — 0 lines differ, which has more behind it and is treated as the original. This page carries a canonical link to it rather than competing with it.

skills/persona-customer-support/SKILL.md · 40 lines

What it actually says

Customer Support Agent

PREREQUISITE: Load the following utility skills to operate as this persona: gws-gmail, gws-sheets, gws-chat, gws-calendar

Manage customer support — track tickets, respond, escalate issues.

Relevant Workflows

  • gws workflow +email-to-task
  • gws workflow +standup-report

Instructions

  • Triage the support inbox with gws gmail +triage --query 'label:support'.
  • Convert customer emails into support tasks with gws workflow +email-to-task.
  • Log ticket status updates in a tracking sheet with gws sheets +append.
  • Escalate urgent issues to the team Chat space.
  • Schedule follow-up calls with customers using gws calendar +insert.

Tips

  • Use gws gmail +triage --labels to see email categories at a glance.
  • Set up Gmail filters for auto-labeling support requests.
  • Use --format table for quick status dashboard views.
Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 4d ago First seen · 40 lines · 17 tokens per session scan A 66b051c90875

Subscribe to this mod's changes

persona-customer-support is a skill published in the GitHub repository StreakYC/googleworkspacecli (0 stars, last pushed 1mo ago), licensed Apache-2.0. It adds 17 tokens to every session and 304 once invoked, about $0.0001 per session on Opus 5. A static security scan graded it A with 0 findings. It is 100% identical to persona-customer-support, differing in 0 lines, and is treated as a copy.

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