trtc-ai-customer-service-skill

trtc-ai-customer-service-skill is a skill for Claude Code from Tencent-RTC/agent-skills. It costs 115 tokens per session (13,943 once invoked), scanned B, original, MIT.

A guided tool for building AI customer-service agents that communicate mainly through voice using Tencent Cloud TRTC Conversational AI.

In plain words
What is it for?
Use it to create or integrate voice-first AI customer service, including a quick-start interface or a backend integration.
Why use it?
It gives beginners two starting paths: a ready-made voice-agent interface with a ticket dashboard, or an integration path for connecting the service to another system.

Skill for Claude Code

Written for Claude Code: shipped in a Claude Code plugin. Also seen: mentions Claude Code; mentions Codex.

Needs its repository: it runs a file that does not travel with it, so clone the repository first. The line is cd "$SKILL_ROOT" && python3 scripts/add-capability.py ....

Part of the trtc-agent-skills plugin — 12 skills, 3 hooks shipped together

Good fit Use it to create or integrate voice-first AI customer service, including a quick-start interface or a backend integration.

Compare 6 skills from other repositories ↓
Install

Getting it into your agent

It runs from inside its repository, so the clone comes first — what it calls does not travel with the file alone.

Clone the repo
git clone --depth 1 https://github.com/Tencent-RTC/agent-skills
agentmods
npx agentmods add skills/tencent-rtc/agent-skills/trtc-ai-service

Made for: Claude Code.

Or install trtc-agent-skills, the plugin that ships this one along with the rest of its 12 skills, 3 hooks.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for trtc-ai-customer-service-skill

README.md
[![agentmods](https://agentmods.dev/badge/skills/tencent-rtc/agent-skills/trtc-ai-service/github.svg)](https://agentmods.dev/skills/tencent-rtc/agent-skills/trtc-ai-service)
Your own site
<a href="https://agentmods.dev/skills/tencent-rtc/agent-skills/trtc-ai-service"><img src="https://agentmods.dev/badge/skills/tencent-rtc/agent-skills/trtc-ai-service/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for trtc-ai-customer-service-skill

Your own site · 80×15
<a href="https://agentmods.dev/skills/tencent-rtc/agent-skills/trtc-ai-service"><img src="https://agentmods.dev/badge/skills/tencent-rtc/agent-skills/trtc-ai-service.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 115 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 13,943 The whole file, excluding the scripts and references it only reads on demand.
Security scan B 2 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00115 $0.13943
Opus 5 $0.00057 $0.06971
Sonnet 5 $0.00023 $0.02789
Haiku 4.5 $0.00012 $0.01394

Measured 6d ago against content hash 4cc515ecc0bc, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-11, from the pricing page.

Security

Grade B, and why

trtc-ai-customer-service-skill scanned grade B with 2 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 6d ago.

The scan reads SKILL.md. This mod also ships 22 executable files (capabilities/__init__.py, capabilities/conversation-core/src/__init__.py, capabilities/conversation-core/src/_capability_loader.py, …), listed below but not scanned — reading those needs a real analyzer, not pattern matching.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Asks for rootmediumPrivilege escalation

A mod that escalates privileges can change anything on the machine, not only the project.

- `chmod 600` `.env` after writing

Makes network callslowCapability

Not a fault in itself. Listed so you know the mod talks to something, and to what.

- Tool: `execute_command("sleep 8 && curl -sS http://localhost:3000/api/v1/health")`
skills/trtc-ai-service/SKILL.md · 977 lines

How it starts

The opening of the file, as written. The whole thing — 977 lines — stays where its author put it; the contents beside it link to each section on GitHub.

AI Customer Service Skill (v1.2)

This document is the Coding Agent's execution SOP. It also serves as a user-friendly guide reference. For any natural-language intent involving "build / integrate AI customer service," the AI must read this file first before taking action. All script calls must strictly follow §10 Tool Whitelist.


0. Path Baseline (SKILL_ROOT / PROJECT_ROOT) —— 🔴 Top Priority — Read First

All runtime assets of this Skill (capabilities/, scripts/, scenarios/, auto_adapters/, start.sh) reside in the Skill's own directory and are not necessarily at the user's workspace root. The Skill can be installed in arbitrary locations: a project subdirectory, .agents/skills/, .codebuddy/skills/, and will work across IDEs (Claude Code / Codex / Cursor) in the future. Therefore, never assume "Skill root == Workspace root."

0.1 Definition of the Two Roots

Variable Meaning How to Obtain
SKILL_ROOT Skill's own directory (contains SKILL.md / scripts/ / capabilities/ …) = The absolute path of the Base directory injected by the system when this Skill is loaded. The Agent must remember it.
PROJECT_ROOT User's current project root (= workspace root; the integration target for Path B) = The absolute path of the current workspace root.

Demo path (A) uses SKILL_ROOT (fetch capability sources + start core) and PROJECT_ROOT (where demo artifacts land); Integration path (B) uses SKILL_ROOT (fetch capability sources + start core) and PROJECT_ROOT (integration target). These two may or may not be the same — do not mix them up.

0.2 Hard Rules for Path Usage

  1. All commands that call Skill-bundled scripts / assets must use the absolute path of SKILL_ROOT, e.g.:
    cd "$SKILL_ROOT" && python3 scripts/add-capability.py ...
    # or
    python3 "$SKILL_ROOT/scripts/add-capability.py" ...
    
    Do not write bare relative paths (e.g., python3 scripts/...) assuming they resolve against the workspace root — that was the root cause of bugs in previous versions.
  2. For all command templates in this document that contain $SKILL_ROOT / $PROJECT_ROOT, the Agent must substitute them with actual absolute paths before execution.
  3. The scripts themselves (start.sh / add-capability.py / post-install-patch.py) already self-locate (via __file__ / BASH_SOURCE), so as long as you invoke them with their absolute path, they work regardless of cwd.
  4. If SKILL_ROOT cannot be determined immediately, fall back to a one-shot detection (do not ask the user to move directories):
    find "$PWD" -maxdepth 4 -name SKILL.md -path '*ai-service*' 2>/dev/null | head -1
    
    If still not found, ask the user where the Skill is installed. Never ask the user to move the Skill directory to the workspace top level.

Read the full file on GitHub · 977 lines

Files

What ships with it

60 files beside SKILL.md in the same directory: the scripts, references and assets a skill reads on demand. Not counted in the per-session cost; read them before you install if any of them is executable.

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 6d ago Changed 4cc515ecc0bc
  2. 11d ago First seen · 977 lines · 115 tokens per session scan B c767574de7ee

Subscribe to this mod's changes

trtc-ai-customer-service-skill is a skill published in the GitHub repository Tencent-RTC/agent-skills (13 stars, last pushed yesterday), licensed MIT. It adds 115 tokens to every session and 13,943 once invoked, about $0.0006 per session on Opus 5. A static security scan graded it B with 2 findings (asks for root, makes network calls). No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-30.

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