pilot-customer-support-triage-setup

pilot-customer-support-triage-setup is a skill for Claude Code from TeoSlayer/pilot-skills. It costs 114 tokens per session (1,898 once invoked), scanned A, original, AGPL-3.0.

A setup workflow for deploying a customer-support triage system with three agents. Triage means sorting incoming support requests and deciding how they should be handled.

In plain words
What is it for?
Setting up automated support-ticket routing, classifying requests, coordinating resolution, and escalating tickets that need further attention.
Why use it?
It helps route tickets to the right place and organize classification, resolution, or escalation work.

Skill for Claude Code

Written for Claude Code: allowed-tools in frontmatter.

Good fit Setting up automated support-ticket routing, classifying requests, coordinating resolution, and escalating tickets that need further attention.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/teoslayer/pilot-skills/pilot-customer-support-triage-setup
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add TeoSlayer/pilot-skills --skill pilot-customer-support-triage-setup
Clone the repo
git clone --depth 1 https://github.com/TeoSlayer/pilot-skills

Made for: Claude Code.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for pilot-customer-support-triage-setup

README.md
[![agentmods](https://agentmods.dev/badge/skills/teoslayer/pilot-skills/pilot-customer-support-triage-setup/github.svg)](https://agentmods.dev/skills/teoslayer/pilot-skills/pilot-customer-support-triage-setup)
Your own site
<a href="https://agentmods.dev/skills/teoslayer/pilot-skills/pilot-customer-support-triage-setup"><img src="https://agentmods.dev/badge/skills/teoslayer/pilot-skills/pilot-customer-support-triage-setup/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for pilot-customer-support-triage-setup

Your own site · 80×15
<a href="https://agentmods.dev/skills/teoslayer/pilot-skills/pilot-customer-support-triage-setup"><img src="https://agentmods.dev/badge/skills/teoslayer/pilot-skills/pilot-customer-support-triage-setup.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 114 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 1,898 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin unknown No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00114 $0.01898
Opus 5 $0.00057 $0.00949
Sonnet 5 $0.00023 $0.00380
Haiku 4.5 $0.00011 $0.00190

Measured 9d ago against content hash 12e1f57b0708, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-09, from the pricing page.

Security

Grade A, and why

pilot-customer-support-triage-setup scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 9d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

skills/pilot-customer-support-triage-setup/SKILL.md · 191 lines

The source is not reproduced here

Licensed AGPL-3.0

The repository is licensed AGPL-3.0, which this catalogue does not treat as permission to reproduce the file. Read it at the source.

Read it on GitHub

Files

What ships with it

1 file beside SKILL.md in the same directory: the scripts, references and assets a skill reads on demand. Not counted in the per-session cost; read them before you install if any of them is executable.

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 9d ago First seen · 191 lines · 114 tokens per session scan A 12e1f57b0708

Subscribe to this mod's changes

pilot-customer-support-triage-setup is a skill published in the GitHub repository TeoSlayer/pilot-skills (8 stars, last pushed 1mo ago), licensed AGPL-3.0. It adds 114 tokens to every session and 1,898 once invoked, about $0.0006 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-31.

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