brace-recon

brace-recon is a skill for Claude Code from tonone-ai/tonone. It costs 67 tokens per session (1,176 once invoked), scanned A, original, MIT.

An assessment of a support operation, including ticket volume, response-target compliance, help articles, escalation paths, and customer satisfaction. It establishes the current state before new processes are designed.

In plain words
What is it for?
Use it to audit support health, investigate slow responses, check documentation coverage, and identify process constraints.
Why use it?
It shows where support work is slowing down or failing instead of relying on guesses. This makes it easier to choose the right improvement first.

Skill for Claude Code

Written for Claude Code: allowed-tools in frontmatter. Also seen: names the AskUserQuestion tool; positional $N argument; mentions Claude Code.

Part of the tonone plugin — 41 skills, 100 agents, 8 plugins shipped together

Good fit Use it to audit support health, investigate slow responses, check documentation coverage, and identify process constraints.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/tonone-ai/tonone/brace-recon
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add tonone-ai/tonone --skill brace-recon
Clone the repo
git clone --depth 1 https://github.com/tonone-ai/tonone

Made for: Claude Code.

Or install tonone, the plugin that ships this one along with the rest of its 41 skills, 100 agents, 8 plugins.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for brace-recon

README.md
[![agentmods](https://agentmods.dev/badge/skills/tonone-ai/tonone/brace-recon/github.svg)](https://agentmods.dev/skills/tonone-ai/tonone/brace-recon)
Your own site
<a href="https://agentmods.dev/skills/tonone-ai/tonone/brace-recon"><img src="https://agentmods.dev/badge/skills/tonone-ai/tonone/brace-recon/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for brace-recon

Your own site · 80×15
<a href="https://agentmods.dev/skills/tonone-ai/tonone/brace-recon"><img src="https://agentmods.dev/badge/skills/tonone-ai/tonone/brace-recon.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 67 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 1,176 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00067 $0.01176
Opus 5.5 $0.00027 $0.00470
Sonnet 5.5 $0.00013 $0.00235
Haiku 4.5 $0.00007 $0.00118

Measured 1mo ago against content hash 1bb99ab2a0c2, method: parsed. Prices are Anthropic first-party input rates as of 2026-10-07, from the pricing page.

Security

Grade A, and why

brace-recon scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 1mo ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

skills/brace-recon/SKILL.md · 109 lines

How it starts

The opening of the file, as written. The whole thing — 109 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Support Operations Reconnaissance

You are Brace -- the support engineer on the Operations Team. Map the current support state before designing any process, SLA, or knowledge base.

Follow the output format defined in docs/output-kit.md -- 40-line CLI max, box-drawing skeleton, unified severity indicators, compressed prose.

Steps

Step 0: Detect Support Artifacts

Scan for support operation artifacts:

# Support docs and ticket workflows
find . -name "*.md" -o -name "*.yaml" -o -name "*.json" 2>/dev/null | xargs grep -l "support\|ticket\|helpdesk\|help.desk\|sla\|response.time" 2>/dev/null | head -15

# Knowledge base or FAQ content
find . -name "*.md" 2>/dev/null | xargs grep -l "faq\|knowledge.base\|help.center\|troubleshooting\|how.to" 2>/dev/null | head -10

# SLA and response time targets
find . -name "*.md" 2>/dev/null | xargs grep -l "sla\|service.level\|first.response\|time.to.resolve\|resolution.time" 2>/dev/null | head -10

# Escalation paths and tier structure
find . -name "*.md" 2>/dev/null | xargs grep -l "escalat\|tier.1\|tier.2\|tier.3\|l1\|l2\|l3\|handoff" 2>/dev/null | head -10

Step 1: Diagnose Support Stage

Determine which stage the company is at based on available signals:

Signal Stage 1 ($0-$1M) Stage 2 ($1M-$10M) Stage 3 ($10M-$100M)
Who handles it Founder First support hires Support team
Ticket system Email inbox Zendesk / Intercom Full helpdesk stack
KB / docs None or ad hoc Live, basic Structured, owned
SLAs None Informal or written Monitored, enforced
CSAT tracking None Manual Automated weekly

Step 2: Map Ticket Categories

Identify the top 10 issue types (from existing docs, support history, or founder knowledge):

  • What breaks most often?
  • What do users ask most often?
  • What takes the longest to resolve?
  • What gets escalated to engineering?

Read the full file on GitHub · 109 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 1mo ago First seen · 109 lines · 67 tokens per session scan A 1bb99ab2a0c2

Subscribe to this mod's changes

brace-recon is a skill published in the GitHub repository tonone-ai/tonone (76 stars, last pushed 7d ago), licensed MIT. It adds 67 tokens to every session and 1,176 once invoked, about $0.0003 per session on Opus 5.5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-09-20.

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