12345 government service hotline intelligent customer service system — a multi-agent customer service system based on DeepAgents/LangGraph
This repository also configures its own agents. See what 12345-hotline-agent tells them →
xiaoranchenwai/12345-hotline-agent
Skill Claude CodeCodex
A mapping guide that identifies a specific complaint subtype from complaint text and returns the required and optional information fields. The description is partly in Chinese.
xiaoranchenwai/12345-hotline-agent
Skill Claude CodeCodex
A conversation-management skill for detecting when the user's goal changes and saving the unfinished task for later.
xiaoranchenwai/12345-hotline-agent
Skill Claude CodeCodex
A skill that detects negative user emotion and creates calming responses before asking for more information.
xiaoranchenwai/12345-hotline-agent
Skill Claude CodeCodex
A fallback response for cases where the main model service is completely unavailable.
xiaoranchenwai/12345-hotline-agent
Skill Claude CodeCodex
A skill that sorts natural-language user messages into three categories: complaint, inquiry, or suggestion. The result can be used to decide where each message should go.
xiaoranchenwai/12345-hotline-agent
Skill Claude CodeCodex
A search workflow for retrieving answers from an official government knowledge-base API. It also handles returned results and fallback behavior when the primary search does not work.
xiaoranchenwai/12345-hotline-agent
Skill Claude CodeCodex
A procedure for handling several complaints in one conversation, including deciding which issues conflict, sharing relevant details, choosing an order, and combining the final responses.
xiaoranchenwai/12345-hotline-agent
Skill Claude CodeCodex
A workflow for submitting a support or complaint ticket after the necessary complaint details have been collected.
xiaoranchenwai/12345-hotline-agent
Skill Claude CodeCodex
A tool for writing warm, positive responses to requests for advice. The description is provided in Chinese.
xiaoranchenwai/12345-hotline-agent
Skill Claude CodeCodex
Writes and executes SQL queries from simple SELECTs to complex multi-table JOINs, aggregations, and subqueries. Use when the user asks to query a database, write SQL, run a SELECT statement, retrieve data, filter records, or generate reports from database tables.
xiaoranchenwai/12345-hotline-agent
Skill Claude CodeCodex
Lists tables, describes columns and data types, identifies foreign key relationships, and maps entity relationships in a database. Use when the user asks about database schema, table structure, column types, what tables exist, ERD, foreign keys, or how entities relate.
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