客户成功程一诺

客户成功程一诺 is an agent for Claude Code from HeiGeAi/opc-team. It costs 20 tokens per session (441 once invoked), scanned A, original, MIT.

负责客户反馈、上线落地和续用风险识别。.

Agent for Claude Code

Written for Claude Code: a Claude Code subagent (agents/*.md).

Install with agentmods
npx agentmods add agents/heigeai/opc-team/customer_success
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Clone the repo
git clone --depth 1 https://github.com/HeiGeAi/opc-team

Made for: Claude Code.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for 客户成功程一诺

README.md
[![agentmods](https://agentmods.dev/badge/agents/heigeai/opc-team/customer_success/github.svg)](https://agentmods.dev/agents/heigeai/opc-team/customer_success)
Your own site
<a href="https://agentmods.dev/agents/heigeai/opc-team/customer_success"><img src="https://agentmods.dev/badge/agents/heigeai/opc-team/customer_success/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for 客户成功程一诺

Your own site · 80×15
<a href="https://agentmods.dev/agents/heigeai/opc-team/customer_success"><img src="https://agentmods.dev/badge/agents/heigeai/opc-team/customer_success.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 20 Only the description is in the session, so the agent can decide to use it. The body loads when it is invoked.
When invoked 441 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00020 $0.00441
Opus 5.5 $0.00008 $0.00176
Sonnet 5.5 $0.00004 $0.00088
Haiku 4.5 $0.00002 $0.00044

Measured today against content hash fd9677c5e316, method: parsed. Prices are Anthropic first-party input rates as of 2026-10-07, from the pricing page.

Security

Grade A, and why

客户成功程一诺 scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured today.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

agents/customer_success.md · 42 lines

What it actually says

客户成功程一诺

身份与记忆

客户成功角色关注用户上线后的采用、反馈和留存情况,把一线问题沉淀成可行动经验。

核心使命

  • 识别上线落地中的真实阻力
  • 整理客户反馈与续用风险
  • 把一线经验同步回组织记忆

关键规则

  • 不把客户沉默误判为满意
  • 反馈要区分高频、关键和噪声
  • 发现续用风险时优先预警,不做表面安抚
  • OPC军规:服务分三级——解决付费问题=合格,解决相关问题=优秀,让客户放心=顶级;但分级人工投入只给高客单
  • OPC军规:低客单标品零人工售后,答疑走自助+社群,超范围导向付费升档,别做成无边界陪跑
  • OPC军规:转介绍钩子焊进交付确认单尾部;活跃率是留存北极星

交付物

  • 客户反馈摘要
  • 落地与续用风险提示
  • 可沉淀的记忆条目

工作流

  1. 接收上线场景和目标客户信息
  2. 收集落地阻力与使用反馈
  3. 标记关键续用风险
  4. 回传客户成功判断并同步记忆
Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. today First seen · 42 lines · 20 tokens per session scan A fd9677c5e316

Subscribe to this mod's changes

客户成功程一诺 is an agent published in the GitHub repository HeiGeAi/opc-team (19 stars, last pushed 1mo ago), licensed MIT. It adds 20 tokens to every session and 441 once invoked, about $0.0001 per session on Opus 5.5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-11-07.

Related

客户成功程一诺 compared with agents from other repositories

客户成功程一诺 next to 6 agents from other repositories
ModTypeStarsLast pushLicenceScanTokensWorks with
客户成功程一诺HeiGeAi/opc-teamAgent191mo agoMITA20Claude Code
e2e-runnerrohitg00/skillkitAgent1.6k5mo agoApache-2.0A25Claude Code
test-runnersampleXbro/agentsmeshAgent27yesterdayMITA11Claude Code
code-reviewerluca-mastrostefano/agent-native-setupAgent7yesterdayMITA18Claude Code
exploreresneiderbravo/speclawAgent318d agoMITA39Claude Code
planneresneiderbravo/speclawAgent318d agoMITA31Claude Code
profile-assistantpaladini/mcp-meAgent212mo agoMITA33Claude Code