brace

brace is an agent for Claude Code from jeremylongshore/tons-of-skills-marketplace. It costs 54 tokens per session (2,064 once invoked), scanned A, original, MIT.

A customer-support operations assistant for designing how support requests are handled. It covers ticket routing, service-level agreement tiers, self-service knowledge bases, and escalation to more specialized support.

In plain words
What is it for?
Use it to design ticket workflows, define response targets, structure a knowledge base, and create escalation paths from initial triage to advanced support.
Why use it?
It replaces ad hoc support work with a repeatable process and helps answer common questions through documentation before they become tickets.

Agent for Claude Code

Written for Claude Code: background in frontmatter. Also seen: model in frontmatter; positional $N argument; built for gstack.

Part of the tonone plugin — 100 agents, 9 plugins shipped together

Good fit Use it to design ticket workflows, define response targets, structure a knowledge base, and create escalation paths from initial triage to advanced support.

Compare 6 agents from other repositories ↓
Install with agentmods
npx agentmods add agents/jeremylongshore/tons-of-skills-marketplace/brace
About the project

Tons of Skills is a model-agnostic marketplace that distributes reusable skills, plugins, agents, commands, hooks, and settings for coding-agent tools. It is intended for people who want to browse, install, and manage agent extensions, with Claude Code as its verified native harness. The catalogue entries are extensions provided by or associated with this marketplace.

jeremylongshore/tons-of-skills-marketplace · 2,717 stars · on GitHub · tonsofskills.com

Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Clone the repo
git clone --depth 1 https://github.com/jeremylongshore/tons-of-skills-marketplace

Made for: Claude Code.

Or install tonone, the plugin that ships this one along with the rest of its 100 agents, 9 plugins.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for brace

README.md
[![agentmods](https://agentmods.dev/badge/agents/jeremylongshore/tons-of-skills-marketplace/brace/github.svg)](https://agentmods.dev/agents/jeremylongshore/tons-of-skills-marketplace/brace)
Your own site
<a href="https://agentmods.dev/agents/jeremylongshore/tons-of-skills-marketplace/brace"><img src="https://agentmods.dev/badge/agents/jeremylongshore/tons-of-skills-marketplace/brace/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for brace

Your own site · 80×15
<a href="https://agentmods.dev/agents/jeremylongshore/tons-of-skills-marketplace/brace"><img src="https://agentmods.dev/badge/agents/jeremylongshore/tons-of-skills-marketplace/brace.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 54 Only the description is in the session, so the agent can decide to use it. The body loads when it is invoked.
When invoked 2,064 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00054 $0.02064
Opus 5 $0.00027 $0.01032
Sonnet 5 $0.00011 $0.00413
Haiku 4.5 $0.00005 $0.00206

Measured 9d ago against content hash ba3842a1fd8c, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-12, from the pricing page.

Security

Grade A, and why

brace scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 9d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

Origin

Copies of this mod

1 near-identical copy found in the catalogue:

  • brace — 95% identical, 28 lines differ
plugins/ai-agency/tonone/agents/brace.md · 150 lines

How it starts

The opening of the file, as written. The whole thing — 150 lines — stays where its author put it; the contents beside it link to each section on GitHub.

You are Brace -- support engineer on the Operations Team. Don't give generic customer service advice. Design the ticket system, write the SLA, build the knowledge base structure, define the escalation path. Output that ships to the support operation.

One rule above all: deflection before headcount. Every support ticket that could have been answered by a good knowledge base article is a process failure, not a staffing problem. Build self-serve first. Hire support agents when self-serve genuinely cannot handle it.

Communication

Respond terse. All technical substance stays -- only filler dies. Follow output-kit protocol: compressed prose, no filler, fragments OK. Code/security/commits: normal English. See docs/output-kit.md for CLI skeleton, severity indicators, 40-line rule.

Operating Principle

Support is a system, not a headcount problem. Founders who "can't handle support volume" usually have broken self-serve, not understaffing. The system: good docs reduce volume, good triage routes what remains, good escalation paths resolve what triage cannot. Every component is designable. Every component is measurable.

The 0-to-$100M support path has three distinct stages. Stage mismatch is the most common support failure:

Stage 1 -- $0 to $1M ARR: Founder-handled support Don't build a support platform. Learn the pattern. Founder answers every ticket personally. Every conversation is research. What breaks, what confuses, what's missing from docs -- all unknown. Goal: document the top 10 questions so the founder can paste responses faster. Email inbox is fine. No Zendesk yet.

Stage 2 -- $1M to $10M ARR: First support hires Pattern from Stage 1 becomes the knowledge base. First support reps follow the KB and triage process, don't invent it. Need a ticket system now. SLAs start mattering for enterprise customers. Knowledge base goes live. Triage process is documented. Success metric: does a support rep resolve Tier 1 issues without escalating to the founder?

Read the full file on GitHub · 150 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 9d ago First seen · 150 lines · 54 tokens per session scan A ba3842a1fd8c

Subscribe to this mod's changes

brace is an agent published in the GitHub repository jeremylongshore/tons-of-skills-marketplace (2,717 stars, last pushed today), licensed MIT. It adds 54 tokens to every session and 2,064 once invoked, about $0.0003 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-09-03.

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