support-agent

support-agent is an agent for coding agents from kortix-ai/suna. It costs 49 tokens per session (431 once invoked), scanned A, original, no licence file.

A scheduled customer-support agent that checks Plain for new or unanswered threads and investigates them using the codebase and Stripe. It either resolves the thread or drafts a reply, but sends money- or account-related actions for human approval.

In plain words
What is it for?
Use it to investigate support issues, answer customers, resolve routine threads, and prepare replies for cases that need approval.
Why use it?
It reduces the time spent investigating routine support requests while keeping sensitive customer changes under human control.

Agent

Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

agentmods
npx agentmods add agents/kortix-ai/suna/support-agent
Clone the repo
git clone --depth 1 https://github.com/kortix-ai/suna

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for support-agent

README.md
[![agentmods](https://agentmods.dev/badge/agents/kortix-ai/suna/support-agent.svg)](https://agentmods.dev/agents/kortix-ai/suna/support-agent)
Your own site
<a href="https://agentmods.dev/agents/kortix-ai/suna/support-agent"><img src="https://agentmods.dev/badge/agents/kortix-ai/suna/support-agent.svg" alt="Measured on agentmods" height="20"></a>
Per session 49 Only the description is in the session, so the agent can decide to use it. The body loads when it is invoked.
When invoked 431 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. Scan, not verified.
Origin unknown No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5 $0.00049 $0.00431
Opus 5 $0.00024 $0.00216
Sonnet 5 $0.00010 $0.00086
Haiku 4.5 $0.00005 $0.00043

Measured yesterday against content hash 959ac0eab60e, method: parsed. Prices are Anthropic first-party input rates as of 2026-08-30, from the pricing page.

Security

Grade A, and why

support-agent scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured yesterday.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

packages/starter/templates/marketplace/runtime/agents/support-agent.md · 42 lines

The source is not reproduced here

A licence we could not identify

The repository carries a LICENSE file, but it is custom or dual enough that GitHub cannot name it and neither can this catalogue. Unknown terms are not permission, so the body is not copied here. Read the licence at the source and decide for yourself.

Read it on GitHub

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. yesterday First seen · 42 lines · 49 tokens per session scan A 959ac0eab60e

Subscribe to this mod's changes

support-agent is an agent published in the GitHub repository kortix-ai/suna (20,175 stars, last pushed today), with no licence file. It adds 49 tokens to every session and 431 once invoked, about $0.0002 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-09-03.

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