customer-support

A customer-support workflow add-on described in Thai. It covers sorting and prioritising support tickets, drafting customer replies, escalating complex cases, and building a knowledge base.

In plain words
What is it for?
Triaging tickets, drafting responses, escalating difficult cases, and turning resolved support information into reusable documentation.
Why use it?
It helps organise common support work so incoming cases and their follow-up are handled in a consistent way.

Plugin for Claude Code

Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Claude Code
/plugin marketplace add WARROOM-CEO/CORE
agentmods
npx agentmods add plugins/warroom-ceo/core/customer-support
Clone the repo
git clone --depth 1 https://github.com/WARROOM-CEO/CORE

Made for: Claude Code.

Per session not measured What this adds to a session before it is invoked.
When invoked not measured Not applicable: nothing here is loaded into a session.
Security scan A 0 findings. Scan, not verified.
Origin original No closer match found in the catalogue.
Security

Grade A, and why

customer-support scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 2d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

plugins/customer-support/.claude-plugin/plugin.json · 10 lines

What it actually says

{
  "name": "customer-support",
  "version": "1.2.0",
  "description": "จัดการงานบริการลูกค้าแบบครบวงจร ตั้งแต่การคัดแยกและจัดลำดับความสำคัญของ ticket (triage), การร่างคำตอบให้ลูกค้า, การยกระดับเคสที่ซับซ้อน (escalation) ไปจนถึงการสรุปและต่อยอดเป็นคลังความรู้ (knowledge base)",
  "author": {
    "name": "WARROOM-CEO",
    "email": "[email protected]"
  }
}
Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 2d ago First seen · 10 lines scan A 834fa203d6cf

Subscribe to this mod's changes

customer-support is a plugin published in the GitHub repository WARROOM-CEO/CORE (30 stars, last pushed 5mo ago), licensed MIT. Its token cost is not measured: this kind of file is read by the harness, not the model. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-30.