find-my-docs-gaps

find-my-docs-gaps is a skill for Claude Code, Codex from akiotanaka847/qaio-desktop. It costs 65 tokens per session (875 once invoked), scanned A, original, MIT.

A help-center gap finder that examines customer questions and identifies topics your existing support articles do not cover well.

In plain words
What is it for?
Use it to rank missing help-center content, review the tickets behind each gap, and decide which articles to write next.
Why use it?
It helps you choose documentation work based on recurring customer needs rather than guesswork.

Skill for Claude CodeCodex

Written for no agent in particular: nothing here depends on one. Also seen: installed under .agents/ (shared by several agents).

Good fit Use it to rank missing help-center content, review the tickets behind each gap, and decide which articles to write next.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/akiotanaka847/qaio-desktop/find-my-docs-gaps
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add akiotanaka847/qaio-desktop --skill find-my-docs-gaps
Clone the repo
git clone --depth 1 https://github.com/akiotanaka847/qaio-desktop

Made for: Claude Code, Codex.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for find-my-docs-gaps

README.md
[![agentmods](https://agentmods.dev/badge/skills/akiotanaka847/qaio-desktop/find-my-docs-gaps/github.svg)](https://agentmods.dev/skills/akiotanaka847/qaio-desktop/find-my-docs-gaps)
Your own site
<a href="https://agentmods.dev/skills/akiotanaka847/qaio-desktop/find-my-docs-gaps"><img src="https://agentmods.dev/badge/skills/akiotanaka847/qaio-desktop/find-my-docs-gaps/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for find-my-docs-gaps

Your own site · 80×15
<a href="https://agentmods.dev/skills/akiotanaka847/qaio-desktop/find-my-docs-gaps"><img src="https://agentmods.dev/badge/skills/akiotanaka847/qaio-desktop/find-my-docs-gaps.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 65 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 875 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00065 $0.00875
Opus 5 $0.00032 $0.00438
Sonnet 5 $0.00013 $0.00175
Haiku 4.5 $0.00006 $0.00088

Measured 7d ago against content hash 9647a3f908de, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-12, from the pricing page.

Security

Grade A, and why

find-my-docs-gaps scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 7d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

store/agents/support/.agents/skills/find-my-docs-gaps/SKILL.md · 61 lines

How it starts

The opening of the file, as written. The whole thing — 61 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Find My Docs Gaps

When to use

  • Ask: "what should I write docs for?", "what gaps do we have?", "what's missing from help center?".
  • Weekly cadence - usually paired with or before review-my-support scope=help-center-digest.
  • After flag-a-signal signal=repeat-question find new clusters worth review.

Connections I need

I run external work through Composio. Before this skill runs I check that the categories below are linked. Missing → I name the category, ask you to connect it from the Integrations tab, stop.

  • Knowledge base (Notion / Google Docs) - cross-check your published articles so I don't flag a gap you've already filled. Optional if your articles live locally.
  • CRM (HubSpot / Attio / Salesforce) - weight gaps by customer plan tier and monthly revenue. Optional, falls back to equal weight.

I keep going if neither is connected, but I'll tell you the ranking is rougher without them.

Information I need

I read your support context first. For every required field that's missing I ask ONE plain-language question (best modality: connected app > file drop > URL > paste) and wait.

  • Help-center platform - Required. Why I need it: I check existing coverage before ranking a cluster as a real gap. If missing I ask: "Where do your help articles live today - Notion, Intercom, a docs site, or nowhere yet?"
  • Plan tiers - Optional. Why I need it: gaps hitting paying customers rank higher than free-tier hits. If you don't have it I keep going with equal weight per ticket.

Steps

  1. Read patterns.json (clusters of repeat questions) and articles/ (existing KB). Filter patterns without matching article.
  2. List empty → run flag-a-signal signal=repeat-question first (or tell me just ran, nothing yet).
  3. Rank each open gap by impact score:
    • occurrenceCount - primary signal (how often asked)
    • Customer value - each sourceTicketId, lookup customer in customers.json, weight by plan tier / monthly revenue if present (fallback: equal weight)
    • Freshness - recent occurrences beat stale; heavy penalize gaps with no hits in last 14 days
  4. Present top 3 gaps in chat:
    1. "How do I reset my API key?"  -  7 occurrences, 3 paying customers, latest 2 days ago
       Source tickets: t_abc, t_def, t_ghi
    2. ...
    3. ...
    
  5. Ask: "Want me to draft articles for any of these? Reply with the numbers (e.g. '1 and 3')."
  6. Each number picked, pick representative source ticket (most recent, or clearest resolution) and chain to write-an-article type=from-ticket.
  7. Write ranking snapshot to gaps/{YYYY-MM-DD}.md, append entry to outputs.json with type: "docs-gap", domain: "help-center".
  8. Gap promoted to article → refresh patterns.json entry with relatedArticleSlug so won't re-surface.

Read the full file on GitHub · 61 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 7d ago First seen · 61 lines · 65 tokens per session scan A 9647a3f908de

Subscribe to this mod's changes

find-my-docs-gaps is a skill published in the GitHub repository akiotanaka847/qaio-desktop (2 stars, last pushed 8d ago), licensed MIT. It adds 65 tokens to every session and 875 once invoked, about $0.0003 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-09-05.

Related

Other skills, from other repositories