Getting it into your agent
One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.
npx skills add akiotanaka847/qaio-desktop --skill look-up-a-customergit clone --depth 1 https://github.com/akiotanaka847/qaio-desktopWrote this? Show the measurements
A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.
[](https://agentmods.dev/skills/akiotanaka847/qaio-desktop/look-up-a-customer)<a href="https://agentmods.dev/skills/akiotanaka847/qaio-desktop/look-up-a-customer"><img src="https://agentmods.dev/badge/skills/akiotanaka847/qaio-desktop/look-up-a-customer/github.svg" alt="Measured on agentmods" height="20"></a>Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.
<a href="https://agentmods.dev/skills/akiotanaka847/qaio-desktop/look-up-a-customer"><img src="https://agentmods.dev/badge/skills/akiotanaka847/qaio-desktop/look-up-a-customer.svg" alt="Reviewed on agentmods" width="80" height="20"></a>What it costs to keep this loaded
Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.
| Model | Per session | Once invoked |
|---|---|---|
| Fable 5.1 | $0.00076 | $0.01385 |
| Opus 5 | $0.00038 | $0.00692 |
| Sonnet 5 | $0.00015 | $0.00277 |
| Haiku 4.5 | $0.00008 | $0.00138 |
Grade A, and why
look-up-a-customer scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 7d ago.
A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.
Nothing flagged
None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.
How it starts
The opening of the file, as written. The whole thing — 72 lines — stays where its author put it; the contents beside it link to each section on GitHub.
Look Up a Customer
One skill for every "tell me about this customer" ask support motion need. Branch on view.
When to use
- dossier - "who is this customer?" / "tell me about {account}" / implicit before
draft-a-replyrun. - timeline - "show me the full timeline for {account}" / "history on {customer}" / implicit before
review-my-support scope=account-reviewordraft-a-lifecycle-message type=renewal. - health - "score health for {account}" / "how's {customer} doing" / "run health."
- churn-risk - "churn risk on {account}" / "scan for churn risk" / "is this customer at risk?"
Connections I need
I run external work through Composio. Before this skill runs I check that the categories below are linked. Missing → I name the category, ask you to connect it from the Integrations tab, stop.
- CRM (HubSpot / Attio / Salesforce) - pull plan tier, owner, account record. Required.
- Billing (Stripe) - pull monthly revenue, plan, renewal date, downgrade signals. Required for
healthandchurn-risk. - Inbox (Gmail / Outlook) - fetch full conversation history for the timeline view. Optional if
conversations.jsonalready populated.
If none of the required categories are connected I stop and ask you to connect your CRM first.
Information I need
I read your support context first. For every required field that's missing I ask ONE plain-language question (best modality: connected app > file drop > URL > paste) and wait.
- Plan tiers + their weights - Required. Why I need it: ranks signals correctly so a P1 customer's churn flag isn't buried. If missing I ask: "What plans do you sell, and which ones count as your top tier?"
- Where conversation history lives - Required. Why I need it: I need to pull the full account timeline. If missing I ask: "Which inbox or help-desk holds your customer threads - want me to pull from a connected one or should you drop a recent export?"
- What 'at-risk' looks like for you - Required for
health/churn-risk. Why I need it: thresholds for GREEN / YELLOW / RED come from your operating definition, not mine. If missing I ask: "What signals tell you a customer's about to churn - drop in usage, support ticket spike, cancellation language, something else?"
What this file has done since we first saw it
Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.
- 7d ago First seen · 72 lines · 76 tokens per session scan A 31539fe240f8
look-up-a-customer is a skill published in the GitHub repository akiotanaka847/qaio-desktop (2 stars, last pushed 8d ago), licensed MIT. It adds 76 tokens to every session and 1,385 once invoked, about $0.0004 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-09-05.
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