tune-my-routing

tune-my-routing is a skill for Claude Code, Codex from akiotanaka847/qaio-desktop. It costs 65 tokens per session (961 once invoked), scanned A, original, MIT.

A support-routing editor that changes the rules used to sort incoming customer tickets and send them to the right person or system.

In plain words
What is it for?
It helps define bug and feature categories, route bugs to a tracker, send billing cases to an approver, and adjust customer tiers.
Why use it?
It keeps ticket handling aligned when categories, trackers, refund approvers, or VIP rules change.

Skill for Claude CodeCodex

Written for no agent in particular: nothing here depends on one. Also seen: installed under .agents/ (shared by several agents).

Good fit It helps define bug and feature categories, route bugs to a tracker, send billing cases to an approver, and adjust customer tiers.

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Install with agentmods
npx agentmods add skills/akiotanaka847/qaio-desktop/tune-my-routing
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add akiotanaka847/qaio-desktop --skill tune-my-routing
Clone the repo
git clone --depth 1 https://github.com/akiotanaka847/qaio-desktop

Made for: Claude Code, Codex.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for tune-my-routing

README.md
[![agentmods](https://agentmods.dev/badge/skills/akiotanaka847/qaio-desktop/tune-my-routing/github.svg)](https://agentmods.dev/skills/akiotanaka847/qaio-desktop/tune-my-routing)
Your own site
<a href="https://agentmods.dev/skills/akiotanaka847/qaio-desktop/tune-my-routing"><img src="https://agentmods.dev/badge/skills/akiotanaka847/qaio-desktop/tune-my-routing/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for tune-my-routing

Your own site · 80×15
<a href="https://agentmods.dev/skills/akiotanaka847/qaio-desktop/tune-my-routing"><img src="https://agentmods.dev/badge/skills/akiotanaka847/qaio-desktop/tune-my-routing.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 65 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 961 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00065 $0.00961
Opus 5 $0.00032 $0.00481
Sonnet 5 $0.00013 $0.00192
Haiku 4.5 $0.00006 $0.00096

Measured 7d ago against content hash cf404dda4597, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-12, from the pricing page.

Security

Grade A, and why

tune-my-routing scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 7d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

store/agents/support/.agents/skills/tune-my-routing/SKILL.md · 68 lines

How it starts

The opening of the file, as written. The whole thing — 68 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Tune My Routing

When to use

  • "update our routing" / "fix routing" / "what's bug vs feature request."
  • "we moved to {tracker}" / "refunds now go to {person}" / "add new tier."
  • When review-my-support scope=weekly surface classification drift.

Connections I need

I run external work through Composio. Before this skill runs I check that the categories below are linked. Missing → I name the category, ask you to connect it from the Integrations tab, stop.

  • Dev tracker (GitHub / Linear) - named target for the bug routing rule. Required if bug routing chains into a tracker.
  • Billing (Stripe) - named target for billing routing. Optional.
  • Docs / notes (Notion / Google Docs) - named target for KB or status routing. Optional.

If you want bugs to flow into a tracker I stop and ask you to connect the one you actually use.

Information I need

I read your support context first. For every required field that's missing I ask ONE plain-language question (best modality: connected app > file drop > URL > paste) and wait.

  • Current routing categories - Required. Why I need it: I rewrite from your existing rules, not from scratch. If missing I ask: "What buckets do you sort tickets into today - bug, how-to, billing, anything else?"
  • What's changing - Required. Why I need it: I won't rewrite the whole section if you only meant to update one rule. If missing I ask: "What part of routing do you want to change - the tracker, the categories, who approves refunds, something else?"
  • Refund approver - Optional. Why I need it: billing rule names a real human. If you don't have it I keep going with TBD and leave it as "founder approves."

Steps

  1. Read context/support-context.md. If missing, run set-up-my-support-info first.

  2. Surface current rules to me. Read Routing rules section, restate in 3–4 lines ("today: bug → Linear, feature request → requests.json, outage → playbooks/p1-outage.md, billing → Stripe + you approve refunds"). Ask: what changing?

Read the full file on GitHub · 68 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 7d ago First seen · 68 lines · 65 tokens per session scan A cf404dda4597

Subscribe to this mod's changes

tune-my-routing is a skill published in the GitHub repository akiotanaka847/qaio-desktop (2 stars, last pushed 8d ago), licensed MIT. It adds 65 tokens to every session and 961 once invoked, about $0.0003 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-09-05.