capacity-and-demand-planning

capacity-and-demand-planning is a skill for Claude Code from cbrock84/headcount. It costs 66 tokens per session (603 once invoked), scanned A, original, MIT.

An operational planning guide for comparing expected workload with the people, time, and systems available to handle it.

In plain words
What is it for?
Use it to forecast tickets, orders, shipments, or handling time; size teams and systems; allocate support or fulfillment capacity; and decide when to add resources.
Why use it?
It helps explain growing queues and bottlenecks using realistic capacity instead of assuming all working hours are available.

Skill for Claude Code

Written for Claude Code: shipped in a Claude Code plugin.

Part of the operations plugin — 12 skills shipped together

Good fit Use it to forecast tickets, orders, shipments, or handling time; size teams and systems; allocate support or fulfillment capacity; and decide when to add resources.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/cbrock84/headcount/capacity-and-demand-planning
About the project

headcount is an organization of independently installable Claude Code plugins, each grouping skills for a department such as finance, security, or demand generation. Claude Code users install the departments they need and invoke their skills for specialized work; the catalogue entries are skills and related agent tooling from that organization.

cbrock84/headcount · 1,335 stars · on GitHub · cbrock84.github.io

Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add cbrock84/headcount --skill capacity-and-demand-planning
Clone the repo
git clone --depth 1 https://github.com/cbrock84/headcount

Made for: Claude Code.

Or install operations, the plugin that ships this one along with the rest of its 12 skills.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for capacity-and-demand-planning

README.md
[![agentmods](https://agentmods.dev/badge/skills/cbrock84/headcount/capacity-and-demand-planning/github.svg)](https://agentmods.dev/skills/cbrock84/headcount/capacity-and-demand-planning)
Your own site
<a href="https://agentmods.dev/skills/cbrock84/headcount/capacity-and-demand-planning"><img src="https://agentmods.dev/badge/skills/cbrock84/headcount/capacity-and-demand-planning/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for capacity-and-demand-planning

Your own site · 80×15
<a href="https://agentmods.dev/skills/cbrock84/headcount/capacity-and-demand-planning"><img src="https://agentmods.dev/badge/skills/cbrock84/headcount/capacity-and-demand-planning.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 66 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 603 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe. Third-party audits
  • NVIDIA SkillSpector pass 7 Sept 2026
How audits are shown
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00066 $0.00603
Opus 5 $0.00033 $0.00302
Sonnet 5 $0.00013 $0.00121
Haiku 4.5 $0.00007 $0.00060

Measured 6d ago against content hash c33213d4fb6f, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-09, from the pricing page.

Security

Grade A, and why

capacity-and-demand-planning scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 6d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

plugins/operations/skills/capacity-and-demand-planning/SKILL.md · 60 lines

How it starts

The opening of the file, as written. The whole thing — 60 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Capacity and demand planning

This is operational throughput — how much work the organization can absorb. Allocating people across projects is portfolio work, handled in pmo:portfolio-governance.

Forecast demand honestly

Separate the three components, because they need different treatment:

  • Baseline — the steady rate, best estimated from your own history rather than from a plan.
  • Trend — the direction, measured over enough periods to distinguish it from noise.
  • Spikes — launches, seasonality, campaigns, incidents. Known spikes are a planning input; unknown ones are what headroom is for.

Forecast in the unit the work actually arrives in — tickets, orders, shipments, minutes of handling — not in revenue. Revenue divided by an average is a forecast of an average, and averages are where capacity planning goes to die.

Capacity is not headcount

Usable capacity is people multiplied by available hours multiplied by the fraction spent on the work in question. The last term is the one everyone omits and it is rarely above 70%: meetings, training, holiday, and the interruptions that come with the job are real.

Plan against realistic effective capacity. Planning at 100% guarantees the plan fails on its first ordinary week.

Queues tell you before the dashboard does

Utilization above roughly 80% makes wait times rise sharply and non-linearly — a system at 95% is not slightly slower than one at 85%, it is qualitatively worse. This is why "we have spare capacity on paper" coexists with a queue that never clears.

Watch the trend in queue age, not the queue length. A stable-length queue whose oldest item keeps getting older is a queue that is quietly failing its slowest customers.

Add capacity or fix flow

Before adding capacity, establish which it is:

  • Genuine capacity shortfall — arrival rate exceeds service rate at reasonable utilization. Add capacity.
  • Flow problem — rework, handoffs, waiting on another team, batching. Adding capacity here adds cost and often makes throughput worse by increasing coordination. Send this to operations:process-design.

Read the full file on GitHub · 60 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 6d ago First seen · 60 lines · 66 tokens per session scan A c33213d4fb6f

Subscribe to this mod's changes

capacity-and-demand-planning is a skill published in the GitHub repository cbrock84/headcount (1,335 stars, last pushed 6d ago), licensed MIT. It adds 66 tokens to every session and 603 once invoked, about $0.0003 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-09-03.

Related

Other skills, from other repositories

user-story-map

Build an interactive, drag-and-drop user story map so the user can re-slice work across release phases. Use when the user wants a story map, a phased roadmap, release slicing, a backbone/activities journey map, or to decide "which stories go in which phase" and move them around.

Cavalry-Collective/visual-stack · 65 tokens

agile-ledger

Plain-Markdown Scrum / Agile product-management system for Claude Code. Manage a product backlog of Epics and User Stories, plan and run sprints, drive a board, track velocity, cut Major.Minor releases, and keep GitHub branches/commits/PRs traceable to stories — all from slash commands, with no Jira and no database.…

nunoamorim99/agile-ledger · 193 tokens

agile-ledger-workspace

Optional multi-repo orchestrator for Agile-Ledger. Install once at a workspace root to manage many repositories at once: discover new repositories on a GitHub org (including ones nobody told you about), clone and bootstrap them, run a single cross-repo "what changed while I was away" sync, and reconstruct undocumented…

nunoamorim99/agile-ledger · 179 tokens

people-integration

Design the first 90 days for acquired product talent so they stay, contribute, and feel ownership. Produces decision map session template, mentor pairing matrix, 30/60/90 ownership plan, retention risk review (purpose and influence), and 1:1 coaching question library.

enalbenerraw/blanewarrene · 61 tokens

roadmap-convergence

Facilitate the post-acquisition roadmap convergence process across Weeks 1 to 8. Produces the conflict log, three-session facilitation guides, merged 90-day plus 12-month roadmap, and the 30/60/90 execution plan.

enalbenerraw/blanewarrene · 56 tokens

week-0-readiness

Run a product leader through pre-close (Week 0) integration readiness for an acquisition. Produces the integration lead charter, decision rights one-pager, combined product narrative draft, customer commitment inventory, and the five-question Day 1 readiness check.

enalbenerraw/blanewarrene · 56 tokens