account-health

account-health is a skill for Claude Code from etrebels/claude-code-growth-os. It costs 60 tokens per session (668 once invoked), scanned A, original, MIT.

A set of instructions for judging a customer's account health after a sale. It checks whether the customer is getting value, labels the account green, amber, or red, and watches for renewal and churn risks.

In plain words
What is it for?
Use it for customer health checks, renewal preparation, churn-risk reviews, and deciding whether an account may be ready to expand.
Why use it?
It turns scattered usage and relationship signals into an early warning about renewal problems or possible growth. This gives the team time to respond before an account is at immediate risk.

Skill for Claude Code

Written for Claude Code: installed under .claude/.

Good fit Use it for customer health checks, renewal preparation, churn-risk reviews, and deciding whether an account may be ready to expand.

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Install with agentmods
npx agentmods add skills/etrebels/claude-code-growth-os/account-health
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add etrebels/claude-code-growth-os --skill account-health
Clone the repo
git clone --depth 1 https://github.com/etrebels/claude-code-growth-os

Made for: Claude Code.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for account-health

README.md
[![agentmods](https://agentmods.dev/badge/skills/etrebels/claude-code-growth-os/account-health/github.svg)](https://agentmods.dev/skills/etrebels/claude-code-growth-os/account-health)
Your own site
<a href="https://agentmods.dev/skills/etrebels/claude-code-growth-os/account-health"><img src="https://agentmods.dev/badge/skills/etrebels/claude-code-growth-os/account-health/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for account-health

Your own site · 80×15
<a href="https://agentmods.dev/skills/etrebels/claude-code-growth-os/account-health"><img src="https://agentmods.dev/badge/skills/etrebels/claude-code-growth-os/account-health.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 60 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 668 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe. Third-party audits
  • NVIDIA SkillSpector pass 7 Sept 2026
How audits are shown
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00060 $0.00668
Opus 5 $0.00030 $0.00334
Sonnet 5 $0.00012 $0.00134
Haiku 4.5 $0.00006 $0.00067

Measured 12d ago against content hash a51ed9093c5b, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-11, from the pricing page.

Security

Grade A, and why

account-health scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 12d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

.claude/skills/account-health/SKILL.md · 32 lines

How it starts

The opening of the file, as written. The whole thing — 32 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Account Health

The right-side operating skill — the equivalent of lead-qualify for the post-sale half of the bowtie. Where lead-qualify scores a deal's fit, this scores a customer's health: is value landing, is the renewal safe, is there room to grow? It reads the account book and writes the signal back into the same loop the field uses.

From ops/customers.md (or a single account the user names) and any recent post-sale notes:

  1. Read the adoption signal. Against the account's value hypothesis — is the customer getting what they bought this to do? Usage trend, workflows live vs. in scope, who's actually using it.

  2. Score it green / amber / red:

    • 🟢 Green — using it as intended, champion engaged, value visible.
    • 🟡 Amber — one warning sign (a stalled workflow, a quiet month, a single thread).
    • 🔴 Red — value not landing: usage down, champion gone quiet, or single-threaded after a change.
  3. Watch the renewal clock. The renewal motion starts at day 60, not day 85. If the renewal date is inside 60 days, say so and start the motion now — don't wait for the contract to surface it.

  4. Flag churn early-warnings. Name the leading indicators, not the lagging one: usage trending down, the champion gone quiet, a single-threaded account after a reorg. These precede a lost renewal; the cancellation is just when it becomes visible. When one fires, hand the recovery to churn-save.

  5. Spot expansion-readiness. A healthy account using the core well, or a second team asking unprompted, is an expansion signal — not a renewal risk. Work it with expansion-signal.

  6. Write the signal to the loop and update the book. Log a tagged line in ops/feedback-log.md — the same single home marketing and product read:

    • RETENTION-RISK: [account] — [the adoption/churn signal] → [CS or product action]
    • EXPANSION-SIGNAL: [account] — [the readiness signal] → hand to sales with CS context

    Then update the account's stage, key signal, and next step in ops/customers.md.

Don't tag every quiet week as a risk — flag it when usage, the champion, or the value story is actually slipping. A book full of false alarms gets ignored.

Read the full file on GitHub · 32 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 12d ago First seen · 32 lines · 60 tokens per session scan A a51ed9093c5b

Subscribe to this mod's changes

account-health is a skill published in the GitHub repository etrebels/claude-code-growth-os (20 stars, last pushed 6d ago), licensed MIT. It adds 60 tokens to every session and 668 once invoked, about $0.0003 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-30.

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