gainsight-account-handoff-onboarding

gainsight-account-handoff-onboarding is a skill for Claude Code from gs-bbluhm/gainsight-mcp-plugins. It costs 71 tokens per session (3,984 once invoked), scanned A, original, MIT.

A guide for a customer success manager taking over an existing customer account. It gathers account context and lays out actions for the first week, 30 days, and 90 days.

In plain words
What is it for?
Preparing an onboarding plan when inheriting an account, including understanding the customer and deciding what to do next.
Why use it?
It reduces the guesswork after an account handoff by bringing together stakeholders, purchase reasons, goals, and risks.

Skill for Claude Code

Written for Claude Code: shipped in a Claude Code plugin. Also seen: mentions Claude Code.

Part of the gainsight-cs plugin — 18 skills shipped together

Good fit Preparing an onboarding plan when inheriting an account, including understanding the customer and deciding what to do next.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/gs-bbluhm/gainsight-mcp-plugins/gainsight-account-handoff-onboarding
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add gs-bbluhm/gainsight-mcp-plugins --skill gainsight-account-handoff-onboarding
Clone the repo
git clone --depth 1 https://github.com/gs-bbluhm/gainsight-mcp-plugins

Made for: Claude Code.

Or install gainsight-cs, the plugin that ships this one along with the rest of its 18 skills.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for gainsight-account-handoff-onboarding

README.md
[![agentmods](https://agentmods.dev/badge/skills/gs-bbluhm/gainsight-mcp-plugins/gainsight-account-handoff-onboarding/github.svg)](https://agentmods.dev/skills/gs-bbluhm/gainsight-mcp-plugins/gainsight-account-handoff-onboarding)
Your own site
<a href="https://agentmods.dev/skills/gs-bbluhm/gainsight-mcp-plugins/gainsight-account-handoff-onboarding"><img src="https://agentmods.dev/badge/skills/gs-bbluhm/gainsight-mcp-plugins/gainsight-account-handoff-onboarding/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for gainsight-account-handoff-onboarding

Your own site · 80×15
<a href="https://agentmods.dev/skills/gs-bbluhm/gainsight-mcp-plugins/gainsight-account-handoff-onboarding"><img src="https://agentmods.dev/badge/skills/gs-bbluhm/gainsight-mcp-plugins/gainsight-account-handoff-onboarding.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 71 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 3,984 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00071 $0.03984
Opus 5 $0.00036 $0.01992
Sonnet 5 $0.00014 $0.00797
Haiku 4.5 $0.00007 $0.00398

Measured 12d ago against content hash 72184f49a6a0, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-11, from the pricing page.

Security

Grade A, and why

gainsight-account-handoff-onboarding scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 12d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

plugins/gainsight-cs/skills/gainsight-account-handoff-onboarding/SKILL.md · 354 lines

How it starts

The opening of the file, as written. The whole thing — 354 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Account Handoff Onboarding

Discovery

Auto-trigger phrases:

  • "I just inherited [account]"
  • "I'm taking over [account]"
  • "onboard me on [account]"
  • "first 90 days for [account]"
  • "handoff for [account]"
  • "which of my accounts have handoffs"

Optimized for: Cowork (interactive cards + approval gates) and Code (markdown + structured prompts). Cowork is the primary optimization target.

Foundation references

Read these BEFORE composing operations:

User profile (if exists):

  • ~/.gainsight-mcp/user-profile.md — name, role, filter field, filter value. Apply role-appropriate defaults + filter automatically. If profile doesn't exist, prompt user to run gainsight-mcp-setup.

Foundation skills (for MCP mechanics):

  • ../staircase-mcp-expert/references/query-patterns.md — Staircase query patterns
  • ../staircase-mcp-expert/references/anti-patterns.md — Staircase gotchas
  • ../staircase-mcp-expert/references/analyst-data-models.md — structured queries per analysis type (Handoff, Expansion, Risk, Churn, Renewal, Summary)
  • ../gainsight-cs-mcp-expert/references/tool-inventory.md — Gainsight CS tool reference
  • ../gainsight-cs-mcp-expert/references/org-discovery.md — Tier/Segment + team-member field discovery (org-bespoke)
  • ../gainsight-cs-mcp-expert/references/write-path-patterns.md — canonical CTA + Task + Timeline + SP recipes with HTML templates
  • ../gainsight-cs-mcp-expert/references/anti-patterns.md — gotchas, custom field requirements, HTML formatting

Output discipline (for any customer-facing write):

  • ../../_shared/gainsight-output-best-practices.md

Rendering discipline (for Cowork app-feel):

  • ../mcp-app-design/references/patterns.md — tab structure, action tee-up sequence, preference question cards, working mode picker, color/badge semantics

⚡ Pre-query quality gate (mandatory before any non-trivial Staircase query plan)

Canonical reference: plugins/gainsight-cs/skills/staircase-mcp-expert/references/query-patterns.md — top-of-doc Execution Checklist. 30-second scan before composing.

Read the full file on GitHub · 354 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 12d ago First seen · 354 lines · 71 tokens per session scan A 72184f49a6a0

Subscribe to this mod's changes

gainsight-account-handoff-onboarding is a skill published in the GitHub repository gs-bbluhm/gainsight-mcp-plugins (4 stars, last pushed 3mo ago), licensed MIT. It adds 71 tokens to every session and 3,984 once invoked, about $0.0004 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-31.

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