gainsight-cs

gainsight-cs is a plugin for Claude Code from gs-bbluhm/gainsight-mcp-plugins. Its manifest loads nothing; the 18 skills it bundles cost 1,166 tokens per session together, scanned A, original, MIT.

A customer-success add-on that connects communication analysis and Gainsight, a customer relationship management system. It supports workflows for account reviews, meetings, renewals, churn, handoffs, outreach, and executive reports, with approval before customer-facing changes.

In plain words
What is it for?
Preparing account workspaces, processing meetings, tracking renewal and churn risks, planning outreach, scheduling business reviews, and updating Gainsight records.
Why use it?
It brings customer conversations and CRM records into related workflows while keeping people in control of messages and other external updates.

Plugin for Claude Code

Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Claude Code
/plugin marketplace add gs-bbluhm/gainsight-mcp-plugins
agentmods
npx agentmods add plugins/gs-bbluhm/gainsight-mcp-plugins/gainsight-cs
Clone the repo
git clone --depth 1 https://github.com/gs-bbluhm/gainsight-mcp-plugins

Made for: Claude Code.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for gainsight-cs

README.md
[![agentmods](https://agentmods.dev/badge/plugins/gs-bbluhm/gainsight-mcp-plugins/gainsight-cs.svg)](https://agentmods.dev/plugins/gs-bbluhm/gainsight-mcp-plugins/gainsight-cs)
Your own site
<a href="https://agentmods.dev/plugins/gs-bbluhm/gainsight-mcp-plugins/gainsight-cs"><img src="https://agentmods.dev/badge/plugins/gs-bbluhm/gainsight-mcp-plugins/gainsight-cs.svg" alt="Measured on agentmods" height="20"></a>
Per session not measured What this adds to a session before it is invoked.
When invoked not measured The manifest loads nothing itself; its 18 skills cost 1,166 tokens a session between them.
Security scan A 0 findings. Scan, not verified.
Origin original No closer match found in the catalogue.
Security

Grade A, and why

gainsight-cs scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 5d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

plugins/gainsight-cs/.claude-plugin/plugin.json · 23 lines

What it actually says

{
  "name": "gainsight-cs",
  "version": "0.3.2",
  "description": "Customer Success operations plugin pairing the Staircase AI MCP (communication intelligence) with the Gainsight CS MCP (CRM state + write paths). 13 core skills + 4 experimental, organized as foundation (MCP expertise + role-adaptive onboarding) + IC workflows (book pulse, account workspace, meeting processor, handoff, stakeholder outreach, EBR scheduling) + exec workflows (renewal radar, churn retrospective, pattern hunter, renewal priority planner). Cowork-first design with approval gates on every customer-facing write.",
  "author": { "name": "Gainsight + Staircase AI" },
  "keywords": [
    "customer-success",
    "gainsight",
    "staircase",
    "csm",
    "post-call",
    "renewal",
    "expansion",
    "handoff",
    "cross-account",
    "qbr",
    "ebr",
    "stakeholder",
    "churn",
    "exec"
  ]
}
Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 5d ago First seen · 23 lines scan A 04b2f2285042

Subscribe to this mod's changes

gainsight-cs is a plugin published in the GitHub repository gs-bbluhm/gainsight-mcp-plugins (4 stars, last pushed 3mo ago), licensed MIT. Its token cost is not measured: this kind of file is read by the harness, not the model. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-31.