staircase-follow-up-draft

staircase-follow-up-draft is a skill for Claude Code from gs-bbluhm/gainsight-mcp-plugins. It costs 95 tokens per session (1,211 once invoked), scanned A, original, MIT.

A tool that drafts a customer follow-up email from recent Staircase conversations. It includes the source interactions for checking and creates a draft without sending it.

In plain words
What is it for?
Use it after a customer conversation to prepare a specific, editable follow-up that refers to real discussion points and open tasks.
Why use it?
It avoids generic emails and reduces the time spent searching past messages and listing unresolved items. The user keeps control of the final wording and sending.

Skill for Claude Code

Written for Claude Code: shipped in a Claude Code plugin.

Part of the staircase plugin — 14 skills shipped together

Good fit Use it after a customer conversation to prepare a specific, editable follow-up that refers to real discussion points and open tasks.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/gs-bbluhm/gainsight-mcp-plugins/staircase-follow-up-draft
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add gs-bbluhm/gainsight-mcp-plugins --skill staircase-follow-up-draft
Clone the repo
git clone --depth 1 https://github.com/gs-bbluhm/gainsight-mcp-plugins

Made for: Claude Code.

Or install staircase, the plugin that ships this one along with the rest of its 14 skills.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for staircase-follow-up-draft

README.md
[![agentmods](https://agentmods.dev/badge/skills/gs-bbluhm/gainsight-mcp-plugins/staircase-follow-up-draft/github.svg)](https://agentmods.dev/skills/gs-bbluhm/gainsight-mcp-plugins/staircase-follow-up-draft)
Your own site
<a href="https://agentmods.dev/skills/gs-bbluhm/gainsight-mcp-plugins/staircase-follow-up-draft"><img src="https://agentmods.dev/badge/skills/gs-bbluhm/gainsight-mcp-plugins/staircase-follow-up-draft/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for staircase-follow-up-draft

Your own site · 80×15
<a href="https://agentmods.dev/skills/gs-bbluhm/gainsight-mcp-plugins/staircase-follow-up-draft"><img src="https://agentmods.dev/badge/skills/gs-bbluhm/gainsight-mcp-plugins/staircase-follow-up-draft.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 95 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 1,211 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00095 $0.01211
Opus 5.5 $0.00038 $0.00484
Sonnet 5.5 $0.00019 $0.00242
Haiku 4.5 $0.00010 $0.00121

Measured 25d ago against content hash 95eee7c0ec37, method: parsed. Prices are Anthropic first-party input rates as of 2026-10-07, from the pricing page.

Security

Grade A, and why

staircase-follow-up-draft scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 25d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

plugins/staircase/skills/staircase-follow-up-draft/SKILL.md · 100 lines

How it starts

The opening of the file, as written. The whole thing — 100 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Staircase Follow-Up Draft

Turn the last ~90 days of communication into a warm, specific follow-up email the user can edit and send. It references real conversations (not generic pleasantries), addresses the open items, and comes with the source interactions so the user can verify before sending. This skill drafts. It never sends.

Foundation references

Read these before composing the query if you have not in this session:

  • ../staircase-mcp-expert/: query mechanics, non-determinism handling.
  • ../../_shared/staircase-output-best-practices.md: the house style and the draft-do-not-send rule.

When to use

Trigger phrases:

  • "draft a follow-up to [account]" / "draft a follow-up email for [account]"
  • "write a follow-up email for [account]"
  • "help me follow up with [account]"
  • "draft an email to [account]"

Optimized for: Cowork (draft in a card, copy-ready) and Code (draft to stdout, optional file).

Step 1: Resolve the account

Call staircase_account_lookup(name=<account>) first.

  • High-confidence single match: proceed.
  • Multiple low-confidence matches: STOP and ask which account. Do not guess.
  • No match: say so and ask for an alternate name.

Step 2: Run the follow-up query

Use the validated Draft a Follow-Up prompt verbatim via staircase_analyze_account.

staircase_analyze_account(account_id, query="
Draft a follow-up email to <Account> based on my most recent interactions. First give me a two-line summary of what it needs to address (open items, commitments, any concern to acknowledge), then write the email: warm but concise, in my voice, referencing specifics from our actual conversations, with clear next steps. Show me the source interactions you drew from so I can verify before sending.")

Non-determinism: re-run the same phrasing once or twice if thin. If the account has almost no recent communication, say so rather than inventing specifics. A grounded draft beats a fabricated one.

Optional evidence drill: confirm a referenced detail with staircase_fetch_evidence(<evidence_id>) before it goes in the draft, so the email does not misquote a conversation.

Read the full file on GitHub · 100 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 25d ago First seen · 100 lines · 95 tokens per session scan A 95eee7c0ec37

Subscribe to this mod's changes

staircase-follow-up-draft is a skill published in the GitHub repository gs-bbluhm/gainsight-mcp-plugins (4 stars, last pushed 20d ago), licensed MIT. It adds 95 tokens to every session and 1,211 once invoked, about $0.0004 per session on Opus 5.5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-09-26.

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