Getting it into your agent
One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.
npx skills add Knuckles-Team/servicenow-api --skill servicenow-knowledgegit clone --depth 1 https://github.com/Knuckles-Team/servicenow-apiWrote this? Show the measurements
A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.
[](https://agentmods.dev/skills/knuckles-team/servicenow-api/servicenow-knowledge)<a href="https://agentmods.dev/skills/knuckles-team/servicenow-api/servicenow-knowledge"><img src="https://agentmods.dev/badge/skills/knuckles-team/servicenow-api/servicenow-knowledge/github.svg" alt="Measured on agentmods" height="20"></a>Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.
<a href="https://agentmods.dev/skills/knuckles-team/servicenow-api/servicenow-knowledge"><img src="https://agentmods.dev/badge/skills/knuckles-team/servicenow-api/servicenow-knowledge.svg" alt="Reviewed on agentmods" width="80" height="20"></a>- NVIDIA SkillSpector pass
What it costs to keep this loaded
Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.
| Model | Per session | Once invoked |
|---|---|---|
| Fable 5.1 | $0.00128 | $0.00942 |
| Opus 5 | $0.00064 | $0.00471 |
| Sonnet 5 | $0.00026 | $0.00188 |
| Haiku 4.5 | $0.00013 | $0.00094 |
Grade A, and why
servicenow-knowledge scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 8d ago.
A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.
Nothing flagged
None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.
How it starts
The opening of the file, as written. The whole thing — 94 lines — stays where its author put it; the contents beside it link to each section on GitHub.
ServiceNow Knowledge
Read-only access to the ServiceNow Knowledge Management API for retrieving published knowledge-base articles, their attachments, and curated featured/most-viewed lists.
When to use
- Search / list knowledge articles (by keyword, knowledge base, or filter).
- Fetch a single article's full body by sys_id.
- Retrieve an article's attachment.
- Surface featured or most-viewed articles.
When NOT to use
- Creating/editing articles or generic table CRUD →
servicenow-table-apiagainstkb_knowledge(this skill is retrieval-only). - Incidents, change requests, or CMDB CIs → their dedicated skills.
Prerequisites & environment
Connect via the mcp-client skill against the servicenow-api MCP server.
| Variable | Required | Notes |
|---|---|---|
SERVICENOW_INSTANCE |
✅ | Instance URL (alias SERVICENOW_URL) |
SERVICENOW_USERNAME |
✅ | Basic-auth user |
SERVICENOW_PASSWORD |
✅ | Basic-auth password |
SERVICENOW_CLIENT_ID / SERVICENOW_CLIENT_SECRET |
optional | OAuth2 |
SERVICENOW_SSL_VERIFY |
optional | TLS verification toggle |
Full env/tag matrix (do not re-document here): the mcp-client reference
agent-tools/mcp-client/references/servicenow-api.md. MCP_TOOL_MODE
(condensed|verbose|both) selects the condensed surface (used below) vs. the
one-to-one verbose tools.
Tools & actions
Prefer the condensed tool; it takes action + a params_json JSON string
whose keys are passed straight to the client method.
| Condensed tool | Actions |
|---|---|
servicenow_knowledge_management |
get_knowledge_articles, get_knowledge_article, get_knowledge_article_attachment, get_featured_knowledge_article, get_most_viewed_knowledge_articles |
Key parameters
sys_id— the article sys_id forget_knowledge_article/get_knowledge_article_attachment.- Search/filter controls follow the Knowledge API: pass a text
query/kb/filterand pagination (limit,offset) as the API expects. When unsure of the exact key name for the instance/version, list first and inspect the response shape.
What ships with it
1 file beside SKILL.md in the same directory: the scripts, references and assets a skill reads on demand. Not counted in the per-session cost; read them before you install if any of them is executable.
What this file has done since we first saw it
Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.
- 8d ago First seen · 94 lines · 128 tokens per session scan A 9fdc02c85a9b
servicenow-knowledge is a skill published in the GitHub repository Knuckles-Team/servicenow-api (19 stars, last pushed 11d ago), licensed MIT. It adds 128 tokens to every session and 942 once invoked, about $0.0006 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-30.
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