Knuckles-Team

Knuckles-Team/servicenow-api

Instructions file CodexOpenCode

Instructions for Knuckles-Team/servicenow-api, covering agents.md, tech stack & architecture, architecture diagram, workflow diagram and commands (run these exactly).

Knuckles-Team/servicenow-api

Instructions file

Instructions for Knuckles-Team/servicenow-api: Guidance for Claude Code (claude.ai/code) when working in this repository.

Knuckles-Team/servicenow-api

Skill Claude CodeCodex

Operate servicenow-api through its governed MCP and GraphOS capabilities, including servicenow app engine, servicenow change management, servicenow cicd devops, servicenow cmdb, servicenow hr ppm, servicenow import attachment batch, servicenow incident management, servicenow irm grc, and related workflows. Use when a…

Knuckles-Team/servicenow-api

Skill Claude CodeCodex

Build scoped ServiceNow applications as metadata-as-code — the scope/x prefix/now.config.json anatomy, how Fluent artifacts assemble into a whole app (table + business rule + ACL + menu + catalog), and how that reconciles with App Engine Studio / Application Studio. Use when the agent must design a scoped app's…

Knuckles-Team/servicenow-api

Skill Claude CodeCodex

ITSM change-management operations on the ServiceNow Change API via the servicenow-api MCP server — the full change-request lifecycle: query changes, tasks, schedules, CIs, models and standard-change templates; create/update changes and change-tasks; run risk calculation and conflict checks; approve; and delete. Use…

Knuckles-Team/servicenow-api

Skill Claude CodeCodex

ServiceNow release-engineering surface — CI/CD app install/scan/rollback, DevOps change-control & artifact registration, update-set create/preview/commit/back-out, source-control apply/import, plugin activate/rollback, and ATF test-suite runs via the servicenow-api MCP server. Use when the agent must deploy or roll…

Knuckles-Team/servicenow-api

Skill Claude CodeCodex

ITOM CMDB operations on the ServiceNow CMDB + CI Lifecycle Management APIs via the servicenow-api MCP server — query configuration items by class, read a CI with its attributes and relations, create/update/patch CI instances, manage CI relationships, and drive the CI lifecycle (status, actions, leases, operators). Use…

Knuckles-Team/servicenow-api

Skill Claude CodeCodex

ServiceNow HR Service Delivery and Project Portfolio Management surface — fetch an employee HR profile and insert PPM cost plans and project tasks via the servicenow-api MCP server. Use when the agent must read a worker's HR profile or seed project financials (cost plans) and project task breakdowns through the…

Knuckles-Team/servicenow-api

Skill Claude CodeCodex

ServiceNow data-ingest, file, and batched-REST surface — push rows through Import Sets (single & bulk), upload/get/delete record attachments, and bundle many REST calls into one batch request via the servicenow-api MCP server. Use when the agent must load external data through a transform-mapped import set, attach or…

Knuckles-Team/servicenow-api

Skill Claude CodeCodex

ITSM incident operations on the ServiceNow Incident API via the servicenow-api MCP server — list, read, and create incident records with the domain-typed tool (not raw table calls). Use when the agent must triage active incidents, fetch one incident by sysid, or open a new incident with fields like shortdescription…

Knuckles-Team/servicenow-api

Skill Claude CodeCodex

ServiceNow Integrated Risk Management / GRC — the ServiceNow equivalent of RSA Archer (GRC) and OneTrust (privacy). Covers Risk Management, Policy & Compliance, Audit Management, Vendor / Third-Party Risk (TPRM), and Privacy Management. Use when the agent must list open risks, roll up compliance by control state, list…

Knuckles-Team/servicenow-api

Skill Claude CodeCodex

Read access to the ServiceNow Knowledge Management (KSM) API via the servicenow-api MCP server — search/list knowledge articles, fetch a single article, pull article attachments, and get featured or most-viewed articles. Use when the agent must find or retrieve published knowledge-base content to answer a question…

Knuckles-Team/servicenow-api

Skill Claude CodeCodex

ServiceNow PRODUCT documentation (concepts, not code) for the Now Platform build/automation and security/risk suites the fleet unifies: Flow Designer / Workflow Studio (no-code automation), App Engine Studio / Application Studio (low-code app building), Integrated Risk Management (IRM/GRC — risk, policy & compliance…

Knuckles-Team/servicenow-api

Skill Claude CodeCodex

ServiceNow cross-domain platform helpers — send notification email, render deployed Flow Designer flows to Mermaid and read flow metadata, fetch data-classification and application metadata, list activity subscriptions, and push MetricBase time-series via the servicenow-api MCP server. Use when the agent needs a…

Knuckles-Team/servicenow-api

Skill Claude CodeCodex

Automation skill to generate or update the servicenow-sdk-docs documentation skill by fetching and processing the ServiceNow SDK and Examples repositories. It combines READMEs, extracts code samples, harvests the SDK CLI/auth docs, and creates a self-contained, portable documentation skill.

Knuckles-Team/servicenow-api

Skill Claude CodeCodex

A comprehensive, self-contained collection of ServiceNow SDK (Fluent API) examples and core documentation. Use this when the agent needs to reference how to use the ServiceNow SDK for various components like Tables, REST APIs, UI Actions, Script Includes, etc. All source code is bundled within the skill for…

Knuckles-Team/servicenow-api

Skill Claude CodeCodex

The procedural spine for building ServiceNow applications as code with the now-sdk (@servicenow/sdk) CLI — the ordered lifecycle from init → auth → author Fluent → dependencies → build/transform → deploy/install → source-control → ATF, plus a "CLI vs MCP tool" decision table. Use when the agent must scaffold…

Knuckles-Team/servicenow-api

Skill Claude CodeCodex

ServiceNow Security Operations (SecOps) — Security Incident Response (SIR), Vulnerability Response (VR), and Threat Intelligence (TI). Use when the agent must triage security incidents by priority, list vulnerable items by risk/state, or work threat-intel observables. SecOps areas expose only limited REST, so the…

Knuckles-Team/servicenow-api

Skill Claude CodeCodex

Wire a ServiceNow scoped app (App Engine Studio / Fluent) to a GitLab repository and drive its promotion two ways — Path A: native Studio source control (servicenowsourcecontrol → importrepository / applyremotesourcecontrolchanges, handing off to servicenowcicd for publish/install), or Path B: GitLab-CI-driven…

Knuckles-Team/servicenow-api

Skill Claude CodeCodex

Foundational ServiceNow data access — generic Table API CRUD, Aggregate/stats roll-ups, and raw REST escape-hatch via the servicenow-api MCP server. Use when the agent must read, insert, update, patch, delete, count, or aggregate records in ANY ServiceNow table (including scoped app tables with no dedicated API), or…

Knuckles-Team/servicenow-api

Skill Claude CodeCodex

ServiceNow Telecom (TSM/TSOM) TM Forum Open APIs — drives service qualification (TMF645), product inventory (TMF637), account (TMF666/629), and any other TM Forum Open API (TMF622 product ordering, TMF641 service ordering, TMF642 alarm management) exposed by Store-installed scoped telecom apps. Use when the agent must…

Knuckles-Team/servicenow-api

Skill Claude CodeCodex

ServiceNow Technology Reference Model / Application Portfolio Management (APM) — manage the technology & software portfolio, software-product lifecycle (Approved / Emerging / Retirement / End-of-life), technical debt, and architecture-standard compliance. Use when the agent must inventory the tech/software portfolio…

Knuckles-Team/servicenow-api

Skill Claude CodeCodex

Author ServiceNow Flow Designer flows, subflows, and actions as code with the Fluent @servicenow/sdk/automation API (Flow, Subflow, wfa.trigger, wfa.action, wfa.flowLogic, wfa.dataPill), plus how each Fluent construct maps to the Flow Designer UI. Use when the agent must write or explain a flow, subflow, trigger…

Knuckles-Team/vector-mcp

Instructions file CodexOpenCode

Instructions for Knuckles-Team/vector-mcp, covering agents.md, scope, current architecture, non-negotiable design rules and source layout.