servicenow-cmdb

servicenow-cmdb is a skill for Claude Code, Codex from Knuckles-Team/servicenow-api. It costs 130 tokens per session (1,510 once invoked), scanned A, original, MIT.

A tool for working with ServiceNow’s CMDB, a database of an organisation’s IT systems and their connections. It can inspect configuration items, change them, manage their relationships, and control their lifecycle.

In plain words
What is it for?
Use it to find configuration items by class, read their details and relationships, create or update records, link or unlink related items, import CMDB data, and manage statuses, actions, leases, and operators.
Why use it?
It removes the need to handle CMDB records and lifecycle operations manually through separate ServiceNow requests. It keeps system details, connections, and lifecycle states manageable from the coding agent.

Skill for Claude CodeCodex

Written for no agent in particular: nothing here depends on one.

Good fit Use it to find configuration items by class, read their details and relationships, create or update records, link or unlink related items, import CMDB data, and manage statuses, actions, leases, and operators.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/knuckles-team/servicenow-api/servicenow-cmdb
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add Knuckles-Team/servicenow-api --skill servicenow-cmdb
Clone the repo
git clone --depth 1 https://github.com/Knuckles-Team/servicenow-api

Made for: Claude Code, Codex.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for servicenow-cmdb

README.md
[![agentmods](https://agentmods.dev/badge/skills/knuckles-team/servicenow-api/servicenow-cmdb/github.svg)](https://agentmods.dev/skills/knuckles-team/servicenow-api/servicenow-cmdb)
Your own site
<a href="https://agentmods.dev/skills/knuckles-team/servicenow-api/servicenow-cmdb"><img src="https://agentmods.dev/badge/skills/knuckles-team/servicenow-api/servicenow-cmdb/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for servicenow-cmdb

Your own site · 80×15
<a href="https://agentmods.dev/skills/knuckles-team/servicenow-api/servicenow-cmdb"><img src="https://agentmods.dev/badge/skills/knuckles-team/servicenow-api/servicenow-cmdb.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 130 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 1,510 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe. Third-party audits
  • NVIDIA SkillSpector pass 7 Sept 2026
How audits are shown
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00130 $0.01510
Opus 5 $0.00065 $0.00755
Sonnet 5 $0.00026 $0.00302
Haiku 4.5 $0.00013 $0.00151

Measured 9d ago against content hash a645e5209c42, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-09, from the pricing page.

Security

Grade A, and why

servicenow-cmdb scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 9d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

servicenow_api/skills/servicenow-cmdb/SKILL.md · 118 lines

How it starts

The opening of the file, as written. The whole thing — 118 lines — stays where its author put it; the contents beside it link to each section on GitHub.

ServiceNow CMDB

ITOM access to the ServiceNow CMDB (configuration items, classes, attributes, relationships) and CI Lifecycle Management (lifecycle status, actions, leases, and operator registration). Two condensed tools cover the two concerns.

When to use

  • Query CIs by class; read one CI with its attributes and relationships.
  • Create / update / patch CI instances; add or delete CI relationships.
  • Bulk-ingest CMDB data.
  • Get or set a CI's lifecycle status; manage lifecycle actions, leases, and operators.

When NOT to use

  • Incidents / change requests → their dedicated skills.
  • Associating an existing CI to a change → servicenow-change-management.
  • Generic CRUD on non-CMDB tables → servicenow-table-api.

Prerequisites & environment

Connect via the mcp-client skill against the servicenow-api MCP server.

Variable Required Notes
SERVICENOW_INSTANCE Instance URL (alias SERVICENOW_URL)
SERVICENOW_USERNAME Basic-auth user
SERVICENOW_PASSWORD Basic-auth password
SERVICENOW_CLIENT_ID / SERVICENOW_CLIENT_SECRET optional OAuth2
SERVICENOW_SSL_VERIFY optional TLS verification toggle

Full env/tag matrix (do not re-document here): the mcp-client reference agent-tools/mcp-client/references/servicenow-api.md. MCP_TOOL_MODE (condensed|verbose|both) selects the condensed surface (used below) vs. the one-to-one verbose tools.

Tools & actions

Prefer the condensed tools; each takes action + a params_json JSON string whose keys are passed straight to the client method.

Condensed tool Actions
servicenow_cmdb get_cmdb, get_cmdb_instances, get_cmdb_instance, create_cmdb_instance, update_cmdb_instance, patch_cmdb_instance, create_cmdb_relation, delete_cmdb_relation, ingest_cmdb_data
servicenow_cilifecycle get_ci_lifecycle_status, set_ci_lifecycle_status, get_ci_lifecycle_active_actions, add_ci_lifecycle_action, delete_ci_lifecycle_action, extend_ci_lifecycle_lease, check_ci_lifecycle_compat_actions, check_ci_lifecycle_lease_expired, check_ci_lifecycle_not_allowed_action, check_ci_lifecycle_not_allowed_ops_transition, check_ci_lifecycle_requestor_valid, register_ci_lifecycle_operator, unregister_ci_lifecycle_operator

Read the full file on GitHub · 118 lines

Files

What ships with it

2 files beside SKILL.md in the same directory: the scripts, references and assets a skill reads on demand. Not counted in the per-session cost; read them before you install if any of them is executable.

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 9d ago First seen · 118 lines · 130 tokens per session scan A a645e5209c42

Subscribe to this mod's changes

servicenow-cmdb is a skill published in the GitHub repository Knuckles-Team/servicenow-api (19 stars, last pushed 12d ago), licensed MIT. It adds 130 tokens to every session and 1,510 once invoked, about $0.0006 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-30.

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