servicenow-change-management

servicenow-change-management is a skill for Claude Code, Codex from Knuckles-Team/servicenow-api. It costs 137 tokens per session (1,408 once invoked), scanned A, original, MIT.

A set of operations for ServiceNow change requests, which record planned IT changes such as system updates or maintenance. It covers the request lifecycle, related tasks, schedules, configuration items, risk, conflicts, and approvals.

In plain words
What is it for?
Use it to find, create, update, approve, or delete change requests and tasks, associate existing configuration items, calculate risk, and check schedule conflicts.
Why use it?
It gives an agent a defined way to manage changes and run the checks needed before approval.

Skill for Claude CodeCodex

Written for no agent in particular: nothing here depends on one.

Good fit Use it to find, create, update, approve, or delete change requests and tasks, associate existing configuration items, calculate risk, and check schedule conflicts.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/knuckles-team/servicenow-api/servicenow-change-management
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add Knuckles-Team/servicenow-api --skill servicenow-change-management
Clone the repo
git clone --depth 1 https://github.com/Knuckles-Team/servicenow-api

Made for: Claude Code, Codex.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for servicenow-change-management

README.md
[![agentmods](https://agentmods.dev/badge/skills/knuckles-team/servicenow-api/servicenow-change-management/github.svg)](https://agentmods.dev/skills/knuckles-team/servicenow-api/servicenow-change-management)
Your own site
<a href="https://agentmods.dev/skills/knuckles-team/servicenow-api/servicenow-change-management"><img src="https://agentmods.dev/badge/skills/knuckles-team/servicenow-api/servicenow-change-management/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for servicenow-change-management

Your own site · 80×15
<a href="https://agentmods.dev/skills/knuckles-team/servicenow-api/servicenow-change-management"><img src="https://agentmods.dev/badge/skills/knuckles-team/servicenow-api/servicenow-change-management.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 137 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 1,408 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe. Third-party audits
  • NVIDIA SkillSpector pass 7 Sept 2026
How audits are shown
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00137 $0.01408
Opus 5.5 $0.00055 $0.00563
Sonnet 5.5 $0.00027 $0.00282
Haiku 4.5 $0.00014 $0.00141

Measured 1mo ago against content hash 49aa842e730f, method: parsed. Prices are Anthropic first-party input rates as of 2026-10-07, from the pricing page.

Security

Grade A, and why

servicenow-change-management scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 1mo ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

servicenow_api/skills/servicenow-change-management/SKILL.md · 131 lines

How it starts

The opening of the file, as written. The whole thing — 131 lines — stays where its author put it; the contents beside it link to each section on GitHub.

ServiceNow Change Management

Domain-typed access to the ServiceNow Change API — the whole change-request lifecycle (normal / standard / emergency) plus tasks, schedules, CI associations, models, standard-change templates, risk calculation, conflict detection, and approval.

When to use

  • Query change requests, their tasks, schedules, associated CIs, or conflicts.
  • Create a normal change, or spin one from a standard-change template.
  • Update a change / change-task; move to the next state.
  • Run CAB flow: calculate risk → conflict check → approve.

When NOT to use

  • Incidents → servicenow-incident-management.
  • CMDB CI records / relationships / lifecycle → servicenow-cmdb (this skill only associates existing CIs to a change).
  • Generic CRUD on arbitrary tables → servicenow-table-api.

Prerequisites & environment

Connect via the mcp-client skill against the servicenow-api MCP server.

Variable Required Notes
SERVICENOW_INSTANCE ✅ Instance URL (alias SERVICENOW_URL)
SERVICENOW_USERNAME ✅ Basic-auth user
SERVICENOW_PASSWORD ✅ Basic-auth password
SERVICENOW_CLIENT_ID / SERVICENOW_CLIENT_SECRET optional OAuth2
SERVICENOW_SSL_VERIFY optional TLS verification toggle

Full env/tag matrix (do not re-document here): the mcp-client reference agent-tools/mcp-client/references/servicenow-api.md. MCP_TOOL_MODE (condensed|verbose|both) selects the condensed surface (used below) vs. the one-to-one verbose tools.

Tools & actions

Prefer the condensed tool servicenow_change_management; it takes action + a params_json JSON string whose keys are passed straight to the client method. Actions grouped by lifecycle stage:

Query / read get_change_requests, get_change_request, get_change_request_nextstate, get_change_request_schedule, get_change_request_tasks, get_change_request_ci, get_change_request_conflict, get_change_request_models, get_change_request_worker, get_standard_change_request_templates, get_standard_change_request_template, get_standard_change_request_model

Read the full file on GitHub · 131 lines

Files

What ships with it

2 files beside SKILL.md in the same directory: the scripts, references and assets a skill reads on demand. Not counted in the per-session cost; read them before you install if any of them is executable.

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 1mo ago First seen · 131 lines · 137 tokens per session scan A 49aa842e730f

Subscribe to this mod's changes

servicenow-change-management is a skill published in the GitHub repository Knuckles-Team/servicenow-api (20 stars, last pushed today), licensed MIT. It adds 137 tokens to every session and 1,408 once invoked, about $0.0005 per session on Opus 5.5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-08-30.

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