28 tagged itsm, measured the same way as everything else here.
Browse within: change-management 10incident-response 9itil 9cmdb 7
Skill Claude CodeCodex
Audit ServiceNow CMDB health using NowAIKit MCP tools — find duplicate, orphaned, and stale CIs, score completeness, and propose remediation. Use when the user asks to check CMDB health, data quality, CSDM conformance, or clean up the CMDB.
Skill Claude CodeCodex
Triage a ServiceNow incident or a queue of incidents using NowAIKit MCP tools — gather context, find similar past incidents, suggest a resolution, set priority, and assign. Use when the user asks to triage, investigate, prioritize, or work an incident (by number or as a batch).
Skill Claude CodeCodex
Safely build and deploy ServiceNow artifacts (business rules, scripts, flows, catalog items) across instances using NowAIKit MCP tools, with update sets, dry-run previews, and ATF verification. Use when the user asks to deploy, promote, build, or move changes between dev/test/prod.
Skill Claude CodeCodex
ITSM change-management operations on the ServiceNow Change API via the servicenow-api MCP server — the full change-request lifecycle: query changes, tasks, schedules, CIs, models and standard-change templates; create/update changes and change-tasks; run risk calculation and conflict checks; approve; and delete. Use…
jschuller/mcp-server-servicenow
Skill Claude CodeCodex
Reviewing, analyzing, and comparing ServiceNow update sets before promotion. Shows changes, risks, dependencies, and conflicts. Use when the user mentions update sets, customizations, promotion, code review, change tracking, pre-deployment review, sysupdatexml, customer updates, "what changed in this update set," or…
jschuller/mcp-server-servicenow
Skill Claude CodeCodex
Exploring CMDB configuration items, CI class hierarchy, relationships, health metrics, data quality, and CSDM compliance. Use when the user mentions CMDB, configuration items, CIs, CI classes, dependencies, relationships, CMDB health, data quality, duplicates, orphaned CIs, CSDM, service taxonomy, Data Foundations…
jschuller/mcp-server-servicenow
Skill Claude CodeCodex
Creating, triaging, updating, and analyzing ServiceNow incidents. Assess severity, check affected CIs, find related incidents, and recommend assignments. Use when the user mentions incidents, INC numbers, outages, service disruptions, ticket creation, triage, priority, severity, ITSM operations, SLA breaches…
Skill Claude CodeCodex
Specialized guidelines on testing GLPI REST endpoints alongside the MCP Server protocol.
Skill Claude CodeCodex
Use this skill whenever the user wants change-management paperwork (RFC, change request, change record, governance doc, rollback doc, CAB submission) for anything AI or ML. This is the correct skill — not a generic RFC skill — any time the subject of the change is a model, LLM, chatbot, AI agent, prompt, RAG pipeline…
Skill Claude CodeCodex
ITIL change request and CAB review workflow. This skill should be used when the user asks to "create a change request", "write an RFC", "plan a change", "CAB review", "change management", "schedule maintenance", "server migration plan", "upgrade plan", "AI model deployment", "GitOps change", or describes any planned…
Skill Claude CodeCodex
IT incident response workflow. This skill should be used when the user asks to "log an incident", "handle an incident", "create incident report", "document an outage", "incident response", "service is down", "major incident", or describes a service disruption requiring structured response. Also use when the user…
Skill Claude CodeCodex
Generate a complete MCP server project in TypeScript with tools, resources, and proper configuration.
Skill Claude CodeCodex
Use this skill when the user needs TeamDynamix ITSM operations through MCP: ticket triage and updates, KB article maintenance, asset/CI relationships, service catalog lookups, project issue/risk workflows, or time entry queries. Always discover IDs first, use read-before-write patterns, and enforce write safety gates.
chatt-state/teamdynamix-mcp-server
Skill Claude CodeCodex
This skill should be used when the user asks about TeamDynamix assets, inventory, hardware, or equipment. Common queries include "find an asset", "look up a serial number", "asset tag", "search for a laptop", "register a new device", "create a computer asset", "find a workstation".
chatt-state/teamdynamix-mcp-server
Skill Claude CodeCodex
This skill should be used when the user asks about TeamDynamix knowledge base articles or documentation. Common queries include "search the KB", "find a knowledge article", "create documentation", "write a how-to article", "find instructions for", "look up a FAQ", "browse KB categories".
chatt-state/teamdynamix-mcp-server
Skill Claude CodeCodex
This skill should be used when the user asks about TeamDynamix tickets, incidents, service requests, or work orders. Common queries include "create a ticket", "find my open tickets", "ticket status", "assign a ticket", "update a support ticket", "submit a service request", "check on my help desk request", "search for…