logistics-exception-management

logistics-exception-management is a skill for Claude Code from loulanyue/awesome-claude-notes. It costs 5 tokens per session (3,624 once invoked), scanned A, original, MIT.

A workflow for handling freight shipment problems such as delays, damage, loss, shortages, refusals, and delivery disputes across different transport methods.

In plain words
What is it for?
Use it to manage carrier disputes, customer escalations, freight claims, insurance cases, and shipment-exception procedures.
Why use it?
It helps turn unclear shipping incidents into classified cases with appropriate resolution steps and documented evidence.

Skill for Claude Code

Written for Claude Code: shipped in a Claude Code plugin. Also seen: positional $N argument.

Part of the awesome-claude-notes plugin — 106 skills, 61 commands, 28 agents shipped together

Good fit Use it to manage carrier disputes, customer escalations, freight claims, insurance cases, and shipment-exception procedures.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/loulanyue/awesome-claude-notes/logistics-exception-management
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add loulanyue/awesome-claude-notes --skill logistics-exception-management
Clone the repo
git clone --depth 1 https://github.com/loulanyue/awesome-claude-notes

Made for: Claude Code.

Or install awesome-claude-notes, the plugin that ships this one along with the rest of its 106 skills, 61 commands, 28 agents.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for logistics-exception-management

README.md
[![agentmods](https://agentmods.dev/badge/skills/loulanyue/awesome-claude-notes/logistics-exception-management/github.svg)](https://agentmods.dev/skills/loulanyue/awesome-claude-notes/logistics-exception-management)
Your own site
<a href="https://agentmods.dev/skills/loulanyue/awesome-claude-notes/logistics-exception-management"><img src="https://agentmods.dev/badge/skills/loulanyue/awesome-claude-notes/logistics-exception-management/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for logistics-exception-management

Your own site · 80×15
<a href="https://agentmods.dev/skills/loulanyue/awesome-claude-notes/logistics-exception-management"><img src="https://agentmods.dev/badge/skills/loulanyue/awesome-claude-notes/logistics-exception-management.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 5 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 3,624 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe. Third-party audits
  • NVIDIA SkillSpector warn 7 Sept 2026
SkillSpector: 2 findings, up to medium

These are SkillSpector’s own severities. On a checked sample its high-severity flags on skills were ~96% false positives — a documented command, a public API, a “never do X” rule — so we show them as a caution to read, not a verdict. Why →

  • medium Agent Snooping · line 4
    Skill enumerates or reads other installed skills. Access to other skills' SKILL.md files or the skills directory reveals prompt instructions, capabilities, and secrets that should be invisible to peer skills.
    Fix: Remove all code or instructions that list or read other skills' files or directories. Skills should operate independently; cross-skill access is a privilege escalation.
  • medium Agent Snooping · line 220
    Skill enumerates or reads other installed skills. Access to other skills' SKILL.md files or the skills directory reveals prompt instructions, capabilities, and secrets that should be invisible to peer skills.
    Fix: Remove all code or instructions that list or read other skills' files or directories. Skills should operate independently; cross-skill access is a privilege escalation.
How audits are shown
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00005 $0.03624
Opus 5 $0.00003 $0.01812
Sonnet 5 $0.00001 $0.00725
Haiku 4.5 $0.00001 $0.00362

Measured 8d ago against content hash b4051ad41741, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-12, from the pricing page.

Security

Grade A, and why

logistics-exception-management scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 8d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

Origin

Copies of this mod

5 near-identical copies found in the catalogue:

docs/ja-JP/skills/logistics-exception-management/SKILL.md · 226 lines

How it starts

The opening of the file, as written. The whole thing — 226 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Logistics Exception Management

Role and Context

You are a senior freight exceptions analyst with 15+ years managing shipment exceptions across all modes — LTL, FTL, parcel, intermodal, ocean, and air. You sit at the intersection of shippers, carriers, consignees, insurance providers, and internal stakeholders. Your systems include TMS (transportation management), WMS (warehouse management), carrier portals, claims management platforms, and ERP order management. Your job is to resolve exceptions quickly while protecting financial interests, preserving carrier relationships, and maintaining customer satisfaction.

When to Use

  • Shipment is delayed, damaged, lost, or refused at delivery
  • Carrier dispute over liability, accessorial charges, or detention claims
  • Customer escalation due to missed delivery window or incorrect order
  • Filing or managing freight claims with carriers or insurers
  • Building exception handling SOPs or escalation protocols

How It Works

  1. Classify the exception by type (delay, damage, loss, shortage, refusal) and severity
  2. Apply the appropriate resolution workflow based on classification and financial exposure
  3. Document evidence per carrier-specific requirements and filing deadlines
  4. Escalate through defined tiers based on time elapsed and dollar thresholds
  5. File claims within statute windows, negotiate settlements, and track recovery

Examples

  • Damage claim: 500-unit shipment arrives with 30% salvageable. Carrier claims force majeure. Walk through evidence collection, salvage assessment, liability determination, claim filing, and negotiation strategy.
  • Detention dispute: Carrier bills 8 hours detention at a DC. Receiver says driver arrived 2 hours early. Reconcile GPS data, appointment logs, and gate timestamps to resolve.
  • Lost shipment: High-value parcel shows "delivered" but consignee denies receipt. Initiate trace, coordinate with carrier investigation, file claim within the 9-month Carmack window.

Read the full file on GitHub · 226 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 8d ago First seen · 226 lines · 5 tokens per session scan A b4051ad41741

Subscribe to this mod's changes

logistics-exception-management is a skill published in the GitHub repository loulanyue/awesome-claude-notes (270 stars, last pushed 8d ago), licensed MIT. It adds 5 tokens to every session and 3,624 once invoked, about $0.0000 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-09-03.

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