privacy-safe-journey-friction-analysis

privacy-safe-journey-friction-analysis is a skill for Claude Code, Codex from microsoft/aibast-agents-library. It costs 25 tokens per session (110 once invoked), scanned A, original, MIT.

An aggregate analysis of common customer-journey patterns, including touchpoints, time, conversions, and handoffs. It does not rebuild the behavior of any individual customer.

In plain words
What is it for?
Reviewing journey archetypes, locating handoff problems, and defining a next step for service improvement.
Why use it?
It helps identify service friction while avoiding identity stitching and guesses about sensitive personal traits.

Skill for Claude CodeCodex ✓ vendor

Written for no agent in particular: nothing here depends on one.

Good fit Reviewing journey archetypes, locating handoff problems, and defining a next step for service improvement.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/microsoft/aibast-agents-library/journey-analysis
About the project

AIBAST Agents Library is a collection of industry-focused AI agent templates accompanied by a local server that connects agents to GitHub Copilot for language-model inference. It helps developers create and run tool-using agents and isolated project environments, with an optional cloud-backed path for persistent memory. The catalogue entries provide the repository's agents, skills, commands, hooks, and instructions.

microsoft/aibast-agents-library · 8 stars · on GitHub

Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add microsoft/aibast-agents-library --skill journey-analysis
Clone the repo
git clone --depth 1 https://github.com/microsoft/aibast-agents-library

Made for: Claude Code, Codex.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for privacy-safe-journey-friction-analysis

README.md
[![agentmods](https://agentmods.dev/badge/skills/microsoft/aibast-agents-library/journey-analysis/github.svg)](https://agentmods.dev/skills/microsoft/aibast-agents-library/journey-analysis)
Your own site
<a href="https://agentmods.dev/skills/microsoft/aibast-agents-library/journey-analysis"><img src="https://agentmods.dev/badge/skills/microsoft/aibast-agents-library/journey-analysis/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for privacy-safe-journey-friction-analysis

Your own site · 80×15
<a href="https://agentmods.dev/skills/microsoft/aibast-agents-library/journey-analysis"><img src="https://agentmods.dev/badge/skills/microsoft/aibast-agents-library/journey-analysis.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 25 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 110 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00025 $0.00110
Opus 5.5 $0.00010 $0.00044
Sonnet 5.5 $0.00005 $0.00022
Haiku 4.5 $0.00003 $0.00011

Measured 1mo ago against content hash 0935e79591a2, method: parsed. Prices are Anthropic first-party input rates as of 2026-10-07, from the pricing page.

Security

Grade A, and why

privacy-safe-journey-friction-analysis scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 1mo ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

solutions/omnichannel-engagement/manual/skills/journey-analysis/SKILL.md · 14 lines

What it actually says

Privacy-safe journey friction analysis

Use only the four packaged journey archetypes. Show touchpoint sequence, duration, conversion, handoff friction, and a service-review next step. Never reconstruct an individual journey or infer sensitive traits.

Start with Prepared for:** Contact Center Supervisor, use the exact heading Aggregate Customer Journey Analysis, and include the exact heading Journey Optimization Opportunities.

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 1mo ago First seen · 14 lines · 25 tokens per session scan A 0935e79591a2

Subscribe to this mod's changes

privacy-safe-journey-friction-analysis is a skill published in the GitHub repository microsoft/aibast-agents-library (8 stars, last pushed yesterday), licensed MIT. It adds 25 tokens to every session and 110 once invoked, about $0.0001 per session on Opus 5.5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-09-03.