synthesize-feedback

synthesize-feedback is a skill for Claude Code from tomzx/agents. It costs 44 tokens per session (592 once invoked), scanned A, original, MIT.

A workflow that combines product measurements with feedback from support, sales, NPS surveys, reviews, and in-product comments. NPS is a customer survey score, while qualitative feedback explains what people mean behind the numbers.

In plain words
What is it for?
Use it to group feedback into themes, compare it with a health report, identify the next problem to solve, and recommend whether to expand, improve, or retire an initiative.
Why use it?
It brings scattered customer signals together, separates defects from lack of product value, and highlights disagreements between feedback and usage data.

Skill for Claude Code

Written for Claude Code: argument-hint in frontmatter.

Good fit Use it to group feedback into themes, compare it with a health report, identify the next problem to solve, and recommend whether to expand, improve, or retire an initiative.

Compare 6 skills from other repositories ↓
Install with agentmods
npx agentmods add skills/tomzx/agents/synthesize-feedback
View source ↗ tomzx/agents
Install

Getting it into your agent

One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.

Any agent
npx skills add tomzx/agents --skill synthesize-feedback
Clone the repo
git clone --depth 1 https://github.com/tomzx/agents

Made for: Claude Code.

Wrote this? Show the measurements

A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.

agentmods badge for synthesize-feedback

README.md
[![agentmods](https://agentmods.dev/badge/skills/tomzx/agents/synthesize-feedback/github.svg)](https://agentmods.dev/skills/tomzx/agents/synthesize-feedback)
Your own site
<a href="https://agentmods.dev/skills/tomzx/agents/synthesize-feedback"><img src="https://agentmods.dev/badge/skills/tomzx/agents/synthesize-feedback/github.svg" alt="Measured on agentmods" height="20"></a>

Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.

agentmods 80×15 button for synthesize-feedback

Your own site · 80×15
<a href="https://agentmods.dev/skills/tomzx/agents/synthesize-feedback"><img src="https://agentmods.dev/badge/skills/tomzx/agents/synthesize-feedback.svg" alt="Reviewed on agentmods" width="80" height="20"></a>
Per session 44 Skills are progressive disclosure: only the name and description are preloaded; the body loads when the skill is used.
When invoked 592 The whole file, excluding the scripts and references it only reads on demand.
Security scan A 0 findings. A grade says what 26 rules found in the file — not that it is safe.
Origin original No closer match found in the catalogue.
Token cost

What it costs to keep this loaded

Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.

ModelPer sessionOnce invoked
Fable 5.1 $0.00044 $0.00592
Opus 5 $0.00022 $0.00296
Sonnet 5 $0.00009 $0.00118
Haiku 4.5 $0.00004 $0.00059

Measured 6d ago against content hash d837165ba119, method: parsed. Prices are Anthropic first-party input rates as of 2026-09-09, from the pricing page.

Security

Grade A, and why

synthesize-feedback scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 6d ago.

A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.

Nothing flagged

None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.

skills/pdlc/skills/synthesize-feedback/SKILL.md · 53 lines

How it starts

The opening of the file, as written. The whole thing — 53 lines — stays where its author put it; the contents beside it link to each section on GitHub.

Synthesize Feedback

Combines the quantitative health report with qualitative signal from support tickets, sales conversations, NPS, reviews, and usage observations. The output (feedback-loop.md) is what the Measure gate reads to decide double-down / iterate / sunset, and it feeds back into Discover to close the PDLC loop.

Prerequisites

  • Apply the shared PDLC conventions in skills/pdlc/references/shared.md.
  • health-report.md from review-metrics, plus available qualitative sources.

Steps

  1. Gather qualitative signal across channels: support tickets, sales/CS notes, NPS verbatims, reviews, in-product feedback. Time-box the window to match the health report.
  2. Code the feedback into themes, each with a frequency and a severity. Separate "the thing doesn't work" (defects) from "the thing isn't valuable" (problem-fit).
  3. Cross-reference with the health report: does the qualitative story agree with the numbers? Where they disagree, that disagreement is itself a finding.
  4. Identify the highest-leverage next problem to solve (the candidate input to the next Discover cycle).
  5. Recommend the gate verdict: double-down (scale what works), iterate (tune based on feedback), or sunset (the value isn't there).
  6. Write feedback-loop.md to the initiative directory.

Output Format

Use the template at skills/pdlc/templates/initiatives/feedback-loop.md.

Outcome

If $OUTCOME_YAML is set:

Verdict When
double-down Strong value confirmed; scale it
iterate Real value, needs tuning; loop back to Discover
sunset Value not materializing; run sunset-product

Completion Checklist

  • Feedback themed with frequency and severity
  • Defects separated from problem-fit issues
  • Qualitative story cross-referenced with the health report
  • Highest-leverage next problem identified
  • Gate recommendation stated with rationale

Next Step

Run the Measure gate via make-decision (verdict vocabulary: double-down / iterate / sunset).

  • iterate → the loop closes: return to discover-problems with feedback-loop.md as input.
  • sunset → load sunset-product.
  • double-down → load build-roadmap to scale, or capture learnings and close.

Read the full file on GitHub · 53 lines

Changes

What this file has done since we first saw it

Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.

  1. 6d ago First seen · 53 lines · 44 tokens per session scan A d837165ba119

Subscribe to this mod's changes

synthesize-feedback is a skill published in the GitHub repository tomzx/agents (6 stars, last pushed yesterday), licensed MIT. It adds 44 tokens to every session and 592 once invoked, about $0.0002 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-09-03.

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