Getting it into your agent
One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.
npx skills add tuanductran/hr-skills --skill hr-service-deliverygit clone --depth 1 https://github.com/tuanductran/hr-skillsWrote this? Show the measurements
A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.
[](https://agentmods.dev/skills/tuanductran/hr-skills/hr-service-delivery)<a href="https://agentmods.dev/skills/tuanductran/hr-skills/hr-service-delivery"><img src="https://agentmods.dev/badge/skills/tuanductran/hr-skills/hr-service-delivery/github.svg" alt="Measured on agentmods" height="20"></a>Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.
<a href="https://agentmods.dev/skills/tuanductran/hr-skills/hr-service-delivery"><img src="https://agentmods.dev/badge/skills/tuanductran/hr-skills/hr-service-delivery.svg" alt="Reviewed on agentmods" width="80" height="20"></a>- NVIDIA SkillSpector pass
What it costs to keep this loaded
Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.
| Model | Per session | Once invoked |
|---|---|---|
| Fable 5.1 | $0.00070 | $0.00708 |
| Opus 5 | $0.00035 | $0.00354 |
| Sonnet 5 | $0.00014 | $0.00142 |
| Haiku 4.5 | $0.00007 | $0.00071 |
Grade A, and why
hr-service-delivery scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 9d ago.
A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.
Nothing flagged
None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.
How it starts
The opening of the file, as written. The whole thing — 67 lines — stays where its author put it; the contents beside it link to each section on GitHub.
HR service delivery
Helps HR operations leaders design how HR services are delivered to employees and managers, including tiered support models, service catalogs, SLAs, and case management.
Supported tasks
- Designing tiered HR support models (Tier 0 self-service, Tier 1, Tier 2, Tier 3)
- Building an HR service catalog
- Writing service-level agreements (SLAs) for HR case types
- Designing HR case management workflows and routing rules
- Creating knowledge-base articles for employee self-service
- Defining escalation paths from Tier 1 to specialist HR teams
- Building HR contact center scripts and macros
- Measuring HR service delivery performance (case volume, resolution time, CSAT)
- Designing employee self-service portal content structure
- Drafting HR service delivery charters and governance models
- Creating onboarding materials for new HR service center agents
- Auditing case management data for recurring issue trends
Key prompts
Service model design
- "Design a 3-tier HR service delivery model for a company of [size]."
- "Build an HR service catalog covering the most common employee requests."
- "Define escalation criteria for when a Tier 1 case should move to Tier 2."
- "Design a case routing workflow for [request type, e.g., leave of absence]."
- "Draft a charter defining the HR service delivery team's scope and governance."
SLAs and performance
- "Write an SLA for response and resolution time on [case type]."
- "Create a dashboard spec to track HR case volume, resolution time, and CSAT."
- "Draft a monthly HR service delivery performance report template."
- "Define escalation SLAs for urgent case types like harassment complaints."
- "Create a root-cause analysis template for recurring case categories."
Self-service and knowledge
- "Write a knowledge-base article answering [common employee question]."
- "Design the information architecture for an employee self-service portal."
- "Draft a script for HR service center agents handling [case type]."
- "Create onboarding materials for a new HR contact center agent."
- "Identify which case types are good candidates to move to self-service."
What ships with it
3 files beside SKILL.md in the same directory: the scripts, references and assets a skill reads on demand. Not counted in the per-session cost; read them before you install if any of them is executable.
What this file has done since we first saw it
Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.
- 9d ago First seen · 67 lines · 70 tokens per session scan A 9d99a01e69a9
hr-service-delivery is a skill published in the GitHub repository tuanductran/hr-skills (58 stars, last pushed today), licensed MIT. It adds 70 tokens to every session and 708 once invoked, about $0.0003 per session on Opus 5. A static security scan graded it A with 0 findings. No closer match exists in the catalogue, so it is treated as the original; first seen 2026-09-03.
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