Getting it into your agent
One page per mod, every tool's command on it. A separate URL per tool would split the same page into five that compete with each other.
npx skills add ulises-jeremias/agent-toolkit --skill jira-service-managementgit clone --depth 1 https://github.com/ulises-jeremias/agent-toolkitWrote this? Show the measurements
A badge with what this costs and how it scanned, read live from this page, so it follows the numbers instead of freezing them. Markdown for a README, HTML for a documentation site or a project page.
[](https://agentmods.dev/skills/ulises-jeremias/agent-toolkit/jira-service-management)<a href="https://agentmods.dev/skills/ulises-jeremias/agent-toolkit/jira-service-management"><img src="https://agentmods.dev/badge/skills/ulises-jeremias/agent-toolkit/jira-service-management/github.svg" alt="Measured on agentmods" height="20"></a>Or the 80×15 button, for a site that already has a row of RSS and ATOM ones. Only the verdict fits; the numbers stay here.
<a href="https://agentmods.dev/skills/ulises-jeremias/agent-toolkit/jira-service-management"><img src="https://agentmods.dev/badge/skills/ulises-jeremias/agent-toolkit/jira-service-management.svg" alt="Reviewed on agentmods" width="80" height="20"></a>What it costs to keep this loaded
Counted locally with the o200k_base tokenizer, which is exact for GPT models; Claude uses its own tokenizer and its counts differ. Treat this as one consistent yardstick across the catalogue rather than a bill. Prices are per million input tokens.
| Model | Per session | Once invoked |
|---|---|---|
| Fable 5.1 | $0.00047 | $0.04153 |
| Opus 5 | $0.00023 | $0.02076 |
| Sonnet 5 | $0.00009 | $0.00831 |
| Haiku 4.5 | $0.00005 | $0.00415 |
Grade A, and why
jira-service-management scanned grade A with 0 findings against 26 rules in 11 categories — prompt injection, anti-refusal, data exfiltration, privilege escalation, supply chain, agent snooping, system-prompt leakage, SSRF and excessive agency — measured 7d ago.
A static scan of the body, not an audit. Every finding is printed with the line that produced it so you can judge whether it matters here. A mod is markdown that instructs an agent; that is exactly why what it instructs is worth reading.
Nothing flagged
None of the 26 patterns this scan looks for appear in this file: no shell pipes, no recursive deletes, no credential paths, no hidden text, no instruction-override or anti-refusal phrasing, no agent-config snooping. That is not a guarantee, it is the absence of the things that are checkable.
This is a copy
97% identical to jira-service-management — 26 lines differ, which has more behind it and is treated as the original. This page carries a canonical link to it rather than competing with it.
How it starts
The opening of the file, as written. The whole thing — 392 lines — stays where its author put it; the contents beside it link to each section on GitHub.
jira-jsm
Complete ITSM (IT Service Management) and ITIL workflow support for Jira Service Management (JSM).
Risk Levels
| Operation | Risk | Notes |
|---|---|---|
| List service desks/queues | - |
Read-only |
| Get request/SLA status | - |
Read-only |
| Search knowledge base | - |
Read-only |
| List customers/orgs | - |
Read-only |
| Create request | - |
Easily reversible (can cancel) |
| Add comment (public) | - |
Can delete |
| Add comment (internal) | - |
Can delete |
| Create customer | - |
Can remove |
| Create organization | - |
Can delete |
| Create asset | - |
Can delete |
| Transition request | ! |
Can transition back |
| Add participant | ! |
Can remove |
| Update asset | ! |
Can update again |
| Link asset to request | ! |
Can unlink |
| Approve request | ! |
Cannot unapprove (audit trail) |
| Decline request | ! |
Cannot undecline (audit trail) |
| Remove customer | !! |
Loses service desk access |
| Delete organization | !! |
Customer associations lost |
Risk Legend: - Safe, read-only | ! Caution, modifiable | !! Warning, destructive but recoverable | !!! Danger, irreversible
When to use this skill
Use jira-jsm when you encounter:
Problem Indicators
- Keywords: "SLA", "service level", "breach", "approval", "change request", "incident"
- Issue keys like:
SD-123,INC-456(service desk format vs standardPROJ-123) - Workflow needs: customer-facing requests, ITIL processes, service catalogs
- User questions about: incidents, problems, changes, service requests (not bugs/stories)
Feature Triggers
- Need to track SLA compliance or generate SLA reports
- Managing approval workflows or CAB (Change Advisory Board) decisions
- Working with knowledge base integration for customer self-service
- Linking IT assets to requests or impact analysis
- Multi-tier support structure (agents, managers, customers)
Integration Scenarios
- Created a request and want to update it: Use jira-issue for standard updates
- Transitioning through approval workflow: Use jira-jsm for JSM-specific transitions
- Searching for requests with complex criteria: Use jira-search for JQL
What ships with it
5 files beside SKILL.md in the same directory: the scripts, references and assets a skill reads on demand. Not counted in the per-session cost; read them before you install if any of them is executable.
What this file has done since we first saw it
Hashed on every crawl. A supply-chain change to an agent config is a question of when, not whether, so the history is kept rather than the latest state alone.
- 7d ago First seen · 392 lines · 47 tokens per session scan A 32e63308bec9
jira-service-management is a skill published in the GitHub repository ulises-jeremias/agent-toolkit (16 stars, last pushed yesterday), licensed MIT. It adds 47 tokens to every session and 4,153 once invoked, about $0.0002 per session on Opus 5. A static security scan graded it A with 0 findings. It is 97% identical to jira-service-management, differing in 26 lines, and is treated as a copy.
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